Front upper and lower ball joint failure. Causing vehicle to be uncontrollable at freeway speeds. Fixed before complete failure of ball joint at 64,000 miles. Fixed on 11-21-03. Beginning at 26000 miles I complained to the dealership and brought the vehicle in to be inspected and fixed due to a severe clunking and popping sound in the front end of the vehicle. A friend suggested ball joints as the problem and chrysler said that wasn't the problem. The replaced many front end and steering components over the course of 4 visits. The noises and unstability of the vehicle stopped when I had the ball joints replaced at precision auto service.
1999 Dodge Durango suspension complaints
Page 27 of 38: complaints 761 to 790 of 1,102, newest first, as owners wrote them.
I bought a used 99 durango in august and found bad tires, and when I replaced the left front, my tire dealer could not align the front end, due to bad ball joints. On 24 sept the dealer replaced control arm and ball joints on left front, and also the right front at no cost to me. According to my tire dealer the right front did not seem bad. New tires were my expense,and the dealer did not bother to tell me these vehicles were under investigation. I believe defects should be revealed before they can sell these dangerous SUV's.
1999 dodge durango has 48,000 miles after getting a front-end alignment the mechanic found that the (2) upper and (2) lower ball joints (driver and passenger side) are loose. The vehicle has only 48,000 miles. It needs to be replaced and when I've called the dealership they mentioned that it has not been recalled for this specific problem.
I own a 1999 dodge durango and the wheel bearings just collapsed on it. It collapsed on the highway and my wife didn't loose control but it did almost cause her to have a accident. She was able to get it safely off the highway. It has been diagnosed and to the tune of $1800.00 for repair to the front end because of this damage caused damage to other front end parts.
The upper ball joints failed prematurely, while driving. The vehicle was taken vehicle to the dealership.
The passenger side upper ball joint failed at 49000 miles. The inspection and repair was performed by a dodge dealer. Luckily, there was not an accident involved but the problem was originally noticed when driving due to the front right wheel moving abnormally when making turns while driving.
1999 dodge durango front end ball joint wore out prematurely.
Consumer stated the front tires were unable to be aligned because the upper ball joints needed to be replaced. *ak the front end was unable to be aligned due to premature wear of the front ball joints. *scc
Pe 03-032, front suspension/upper ball joint failure: consumer took vehicle to the repair shop for a front end alignment. The mechanic informed consumer that the upper ball joints wore out.
Pe 03-032, front suspension/ upper ball joint: consumer had two pairs of worn ball joints replaced.
After hearing of other complaints, I had my 1999 dodge durango checked out. Upon inspection it was determined that the upper front ball joint was in great need of replacing, which is unusual for 59,000 miles. The dealer replaced the ball joint. The vehicle was not under warranty.
Had noise in the left front of vehicle around 20,000 miles return vehicle to dealer they said it was in the tires. Took vehicle to tire dealer they said it was not in the tires. After going back and forth dealer to tire company wore out a set of tires. Bought new tires and took vehicle to shop for wheel alignment discovered ball joints was bad. Wrote a letter to daimler chrysler costumer service explaining my problems, and that I had seek help before warranty expired. They said sorry we cant help you.
Service manager (rick) at lake county dodge in jamestown, ny, stated that the ball joints in the front suspension control arm are showing excessive wear and need replacement (within a month for safety reasons) at a cost of $345.00. The vehicle (durango) has only 19,000 miles on the odometer. I think dodge should replace these faulty parts at no cost to the consumer but the request was refused by chrysler corp.
A front wheel alignment was performed on the vehicle because the front tires were wearing on the inside. While driving over rail road tracks, the vehicle also felt as if it were going to lose control. While the alignment was being performed, the mechanic noticed that the front upper ball joints needed to be replaced. *nlm *scc
Upper ball joints on 1999 dodge durango need to be replaced. Truck had only 55,000 miles on it.
When driving over bumps front suspension bounced. Consumer contacted the dealership. Mechanic informed consumerr that upper ball joints were wearing prematurely.
I have a dodge durango (1999) and was amazed when I was having trouble steeringit so I took it to have an alignment when they told me I have to have ball joints replaced. I only have 60,000 miles and was amazed. Then I found out about the investigation. I'm wondering why jeep liberty was recalled with 10 complaints but durango has 81 now 82 and nothing has been done.
With less than 55,000 miles two (2) upper ball joints, two (2) lower ball joints and two (2) inner brackets have all gone bad.
1999 dodge durango. During annual state vechicle safety inspection, upper and lower ball joints (left and right sides)were identified as approaching the safety wear limits. Even though the wear is premature at 49199 miles, I elected to replace all ball joints with ones which contain a zerk ( greasable) fitting. Vehicle was front end was aligned and returned to service. Cause is due to oem installed ball joints which are non greasable. Removed defective units were retained in hopes of a safety recall. Cost of repair was $686.29.
Brought my vehicle in for repair at the dodge dealership service dept. And they pointed out the the both ball joint (upper and lower) and control arm where loose and needed replace. I took my 99 durango in do to the "check engine" light was on. I was told that they are getting a lot durango's in with the same loose ball joint problem. I was advised by the service dealer that this was a safety issue. My vehicle only has 67k miles. Thanks.
We bought our dodge durango with about 31,000 miles on it. After a few months around 49,000 miles we replaced the lower ball joints at a price of $600.00. We are now at 67,000 miles and we are need of replacing the upper ball joints. Around 60,000 miles we had to get the front evaparator core replaced. This has also had us to pay out another $900.00 to fix this problem.
Right upper control arm came loose causing popping, binding and steering control problems. Also, upper and lower right ball joints were worn out. Had to have the right front suspension repaired at 73,600 miles. Now two weeks after, the left front is doing the same and needs repairing. Also, having other squeaking and grinding somewhere in the suspension that has not yet been determined what is causing it. It is a dangerous situation and it sounds like a wreck.
Vehicle's front end vibrated at speed of 30 MPH and faster. This occurred because upper/lower ball joints were defective and were replaced.
Premature ball joint failure on my 1999 dodge durango.
The federal safety agency action number : pe03032. I am the original owner. There was loud intermittent clicking and clunking noise from under the front end while driving normal streets and speeds. I took it to my mechanic. They said the front end, including the ball joints, looked like it had never been lubed. They lubed it, and the noise went away. I have subsequently had this shop perform the manufacturer's recommended periodic lube and there has been no further problem. Prior to this, I had used quick lube service companies periodically as recommended by the manufacturer. All the quick lube shops produced computer printout documentation during the service indicating that there were no grease fittings (zerks) for the ball joints, etc., and therefore no lube was ever performed. I have some such documentation on file at home. This all leads one to believe that the problems with the durango ball joint failures may have been more of a maintenance/service system miscommunication between the manufacturer and the quick lube shops, rather than a defect of the vehicle.
When turning right/left there is a clicking/squeaking and popping noise coming from upper and lower ball joints. Took vehicle to dealer, and dealer replaced the upper and lower ball joints at 73,000 miles.
At 66,510 miles both upper control arms and both inner tire rods had to be replaced. The front brakes were replaced approximately 4 months ago and they too had to be replaced.
Vehicle was taken to the dealer for an alignment. The dealer found the lower ball joint on the front suspension had to be replaced. *ak
Consumer complained about front end problems, including brake rotors/ and ball joints, both upper and lower. Consumer stated that those occurrences took place long before the tv news of last thursday 10-30-2003 about ball joint failures.
Consumer took vehicle to the dealership for inspection. Mechanic informed consumer that front upper ball joints were wearing prematurely. Consumer paid the mechanic to install the new ball joints.
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