Consumer states upper ball joints wear prematurely. Dealer notified.
1999 Dodge Durango suspension complaints
Page 32 of 38: complaints 911 to 940 of 1,102, newest first, as owners wrote them.
Ball joints need to be replaced.
While driving 5 MPH vehicle hit a column. Dealer stated the left front ball joint was worn out.
Consumer states that front upper ball joints have completely worn out. Vehicle have been taken to dealer for repairs at the owner's expense.
Premature deterioration of front end components resulting in a $1300 repair bill at 70,000 miles. Vehicle became unsafe to drive.
My 1999 dodge durango has had to have upper & lower ball joints replaced. Mechanic informed us that if an evasive move to brake & swerve to avoid an accident, the front end of the durango would drop to the ground. "ball joints holding on by a thread" says my mechanic and not built strong enough for the vehicle.
In march of this year (2003) my upper ball joints and lower ball joints all had to be replaced. I kept taking it back to the dealership (a total of 3 times), since it had not reached the 36,000/3yr end of warranty with the complaint that I kept hearing a popping sound when making sharp turns. They claimed not to be able to duplicate the problem. I then took my vehicle to clear lake auto service and they immediately told me it was worn upper/lower ball joints. By then my 36,000/3yr had expired. Luckily, I had purchased an extended warranty and that expensive repair was covered. I was told the joints should not have worn out that quickly, but at any rate it was a problem that should have been found when I took it to the dealership.
Premature failure of front suspension, parts are worn out. Cannot even align vehicle. Dangerous condition. Possibility to have to replace entire front suspension arms. Mileage: 55000
Consumer noticed at high speeds vehicle steering wheel would shake while vehicle swayed side to side. Dealer has contacted and replaced front end. Please provide further information.
My 1999 dodge durango 4wd with 50,000 miles that has not been driven off-road, and maintained exclusively by the oem dealership, is presently at the dodge dealership replacing the lower ball joints and front wheel bearings and this is, in my opinion, a safety issue and a manfacturing defect since this is premature wear.
Rear end failed within only four years.dealer notified.
Consumer was hearing "knocking" noise from vehicle when driving or making turns. Dealer diagnosed excessive wear of the front and rear upper and lower ball joints and replaced them.
Both upper ball joints needed to be replaced on 3/11/02 and right upper ball joint again in may 2003. Read an article stating the ball joints were prematurely going bad and wanted to lodge our complaint at having to replace them twice already. We also would like to be notified if this becomes a recall.
Premature failure of upper & lower ball joints.
Front lower ball joints are worn out, and have to be replaced.
The front upper and lower ball joints are worn out and have to be replaced. The dealer will fix at owner's expense.
Upper ball joint wore prematurely. Also, when brakes are depressed there is a popping noise from the front end.
I purchased new tires and asked the tire dealer to check the alignment on my 1999 dodge durango and they told me they could not do it due to the fact the front end ball joints and control arms were bad and had to be replaced with only 52,000 miles. Chrysler said at the time this was unheard of and saw no reason for premature failure. They would not cover this under factory warranty. They made me pay for this with my chrysler extended warranty, charging me $50 deductible and I had to pay for a front end alignment that was not required except for the changing of the parts. This should not be required on a vehicle with this age and mileage. Cars run for years and over one hundred thousand miles and do not have this problem. This needs to be looked into further. Luckily, this was caught before there was an incident while driving the vehicle on vacation in the mountains a few weeks later.
On 7/26/03, our mechanic reported that the "front passenger side upper ball joint has looseness inside" on our 1999 durango with only 31,250 miles of on-road use only. This complaint is being filed to corroborate the numerous complaints already reported on ball joints and to further your recall investigation efforts.
Re: 1999 dodge durango front suspension I just had to replace all four ball joints, and both tie rod ends on this vehicle at 59,000 miles of light on road usage. I have run previous vehicles to over 200,000 miles without any front work required. I consider this to be a defect in design.
While having routine maintenance work performed on our car, it was noted that the front suspension ball joints on our '99 durango are "dangerously" worn out. The repair facility mentioned that the same problem has been noted on all durangos that have come through their shop and that such premature wear is not common.
Consumer stated that vehicle was taken in for a routine inspection, and mechanic noticed that front wheels were about to fall off due to ball joints being worn out.
Upper ball joint wear prematurely. Dealer notified.
I have a 1999 dodge durango with 54,000 miles that is already needing new front ball joints. The vehicle has started shaking at various speeds. This problem was diagnosed by a garage mechanic who is not connected to dodge. After checking with the local dodge service manager, who checked the ball joints, I was told the ball joints were within specification and that a new idler arm was needed. I have since replace all 4 tires and shocks but the problem still persists. I'm concerned that I am driving a safety hazard.
Upper and lower ball joints have gone bad on our 1999 dodge durango with 68000 miles on vehicle and have heard of 4 complete failures involving the wheels coming off. Upon learing this I have looked at other durangos on the road and have noticed the same tire wear pattern as ours.
Consumer states steering leakage and ball joint became loose and vehicle started pulling to left. Dealer serviced vehicle. Please provide any further information.
Consumer stated technician noticed inner tie rod and upper ball joint were worn and needed to be replace. Please provide further information.
Front tires are wearing excessively due to upper ball joints failure. Vehicle wouldn't pass inspection because the ball joint are hanging out, per inspector.
Dealer replaced at 37000 miles both upper ball joints and charged $1000. Please provide further information.
Vehicle experienced upper ball joint failure resulting in a severe mis-alignment of the vehicle's front end.
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