When I purchased the vehicle in june of 2002. The upper and lower ball joints had to be replaced. The vehicle had 49,000 miles on it. The cost was over $900.00. Less than a year later, at 62,000 miles the upper ball joint and tie rod ends and brakes and rotors need replaced.
1999 Dodge Durango suspension complaints
Page 33 of 38: complaints 941 to 970 of 1,102, newest first, as owners wrote them.
With only 89,000 miles - all front end ball joints need to be replaced.
Consumer took vehicle to dealer for brake servicing. Dealer inspected and diagnosed premature wearing of the upper ball joints and replaced.
Consumer states that lower ball joints are wearing prematurely. Dealer notified.
Consumer states that upper ball joint is wearing prematurely.dealer notified.
Consumer states that upper ball joint is wearing prematurely. Dealer notified.
Consumer states that upper ball joint is wearing prematurely. Dealer notified.
Upper and lower ball joints worn out. This truck has onlym 42,000 miles on it. It has never been off-road. The repair facility I took it to said they have repaired a lot of these problems on durangos. This is over a $700.00 repair. I think daimler chrysler should fix this problem.
Had to replace upper ball joint on 1999 dodge durango due to excessive wear. Work was completed by les schwab tire center. Cost was $380.00
My 1999 dodge durango, upper and lower balls joints have worn prematurely.
This is the 2nd time that the upper control arm ball joints need to be replaced on this vehicle. The 1st time was only 1 year after vehicle was purchased (new). Now 3 years later, they need to be replaced again.
Consumer states that the upper ball joint is wearing out prematurely.
Consumer states that upper ball joint is wearing prematurely.
We had to replace both upper and lower front ball joints on a 1999 dodge durango with 43,270 miles on it. We were told that they needed to be replaced due to the saftey hazard that they posses being worn. We were told that if they weren't replaced, eventually, the tire could fall off while we were driving it. We spoke to two different dodge dealer service writers and both acknowledged that this is a known problem with the dodge vehicles.
Consumer states that upper ball joint is wearing out prematurely. Dealer notified.
On 7/28/03 I had the tires replaces on my 1999 dodge durango and have it realigned. The mechanic informed me that it could not be done due to the looseness of the upper ball joint. I had the documented information to give to the dealership. They informed me that until a recall was issued that I would have to pay or ride around until the wheels fell off. I have small children and wish that this situation would be handled in the quickest manner.
I own a 1999 durango and was told that my upper and lower ball joints ( left & right ) along with the tie rod ends were worn out after I took it to the dealer because of tire wear and was told it would cost $1,400 to repair. This SUV only had 65,000 miles on it and was never taken off-road. I am now aware that this problem is not limited to a few owners. I have been telling every durango owner I see about this safety issue ( many already have had the ball joints replaced ) and encourage them to complain to the federal safety agency about this problem.
I just read an article in the wsj about reported failures of the ball joins on the front suspension. I just wanted to let you know that in may, 2003, I took my 1999 dodge durango in because it was shaking severely in the front tire area. As it turned out, the ball joint had to be replaced. Since you are investigating this problem, I thought I should report it. It was replaced by mac's auto ii in brighton, ny.
Ball joints have worn on my 1999 dodge durango. An $850 repair was necessary. At only 75k this kind of major repair should not be necessary. A gentleman at the tire dealer where I had my tires replaced indicated he sees problems with these durangos all of the time. All of the problems he sees are related to worn ball joints.
Consumer took vehicle to dealer for tire alignment. Dealer advised consumer could not service due to excessive wear of ball joints.
Consumer states that when turning corners heared a "clunking" noise, and experienced loss of vehicle control. Dealer diagnosed it as front suspension failure, and replaced the upper and lower ball joints, inner sway bar and bushings.
Consumer took vehicle to mechanic for an alignment and tire rotation. Mechanic advised consumer could not perform alignment until all 4 ball joints were replaced due to being excessively worn. Also, mechanic indicated that ball joint failure has caused the gear box to leak.
Upper and lower ball joint failure. Issue was identified at oil change with dealer at 52000. They said the upper and lower ball joints and upper control arms would need to be replaced, costing $1700! I asked why this was happening, and my service advisor indicated that this was a common occurence on durangos. I asked why and he told me that it was a defect in the design. He also indicated that this would need tyo be done but it was not urgent because it wan't a safety issue.problem again identified by dealer at 56000 oil change. I had the upper and lower ball joints replaced by a private shop. I told them I wanted this front suspension work and they said they would look at it because they've never seen a front suspension fail at only 57k! They looked at it and determined the upper and lower ball joints needed to be replaced but hte control arms were ok and could be reused. This defect also cost me 2 tires as the suspensions failure caused my two front tires to 'cup'. Date of incident is the date of the repair: 6/21/03 .
Ball joints needed replacing after 45,000 miles.
The vehicle drifts from side to side. I took it into the shop and they told me the ball joints on the front suspension had to be replaced. The garage mechanic told me he has seen alot of this. He put the vehicle up on the rack and showed me how easily the suspension could be moved back and forth. The vehicle is only 4 years old ,and has only been driven on road, not off road. I am concerned about the safety of this vehicle and the $900 I was quoted to fix it.
I see there is an investigation for a possible recall on dodge durango's 1998-2003 for a failure of an upper ball joint on the front suspension.*ak out of the blue on my last inspection, I had an upper ball joint replaced with no mention to what was wrong, and I had to pay for the parts and labor.
I read about this in the newspaper, called dodge, and found out teh ntsb was looking into the problem.I purchased a 1999 dodge durango in february of 2000, and it had 45,109 miles on it. Before I took possession they had to replace the ball joints (not sure if it was upper/lower or both). Then in december of 2001 I was told they were bad, and it wasn't under warranty. They (forest lake dodge) replaced upper & lower ball joints on both sides, both tie rod ends, and aligned it. The total cost to me was $1,772.63. *ak I now have a problem with the stabilizer bar which has come apart on the drivers side; this fitting is like a ball joint. Also, I think the front end is gettig bad again.
We own a 1999 dodge durango with 81,000. We bought the vehicle brand new in october 1998. About 2-3 months ago, our mechanic said, that the ball joints were going bad (prematurely), but that we may be able to wait a few months before fixing them. Just recently we found out that there is an investigation on 1998-2000 durango upper ball joint failure. The reports say there were 4 accidents and 81 complaints, we are writing to add to the complaint number. Please notify us if there is a recall. Thanks.
Upper ball joints are wearing prematurely. Dealer notified.
Non accident....referring to an article in the peru tribune, peru, indiana 7/22/2003 regarding dodge durango failure of the upper ball joints on the front suspension. We own a 1998 durango and in 1999 had the joints replaced and they are now again in need of replacement in 2003.
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