The consumer received recall campaign notice 04v596000 in december 2004 and contacted the dealership. The dealer indicated that there were no parts available from manufacturer for repairs. The dealership was unable to tell the consumer when the parts would become available. *ak
2000 Dodge Durango suspension complaints
Page 3 of 18: complaints 41 to 70 of 507, newest first, as owners wrote them.
Daimler/chrysler did a recall on the upper ball joints on some dodge durangos. I have had my ball joints replaced two times, the first time was the summer of 2004, before the recall happened, then again in dec 2004 when the recall was announced. To my understanding when you replace ball joints upper & lower should be replace together because they are one component as with the control arms also. As an result of not being replaced at the same time it caused damage to my SUV. I am going to dispute this with the makers of the dodge durango, because these components work together,one going bad causes the other ones to go bad also, they should have repaired the unit correctly instead of taking the cheap way out. I was told by an repair shop that when the dealer replaced the ball joints they also should repaired the control arms, which did not happen. The dealer wants to charge me for something that they should have done I the first place. I am very disappointed with the makers of this SUV.
2000 dodge durango developed problems with the upper ball joints.***no answer required***. *mr the consumer was told the lower ball joints were bad and beyond local safety inspection specifications. The mechanic stated the lower ball joints were caused by the upper ball joints being out so badly that the vibration caused excessive wear.
Consumer is requesting reimbursement for damages resulting from an accident in the 2000 dodge durango.*mr the vehicle front wheel bearing failed and resulted in an accident in which the consumer was injured.
Dt: consumer had to have left upper ball joints replaced and paid out of pocket. Then, a recall notice as issued for the left and right upper ball joints. Dealer reimbursed consumer for the upper ball joints but not for the wheel alignment. After getting the recall had to take it in to have the right side fixed. Replaced the parts, but did not do the alignment which was included in the recall. Filed a complaint previously on mar 22, 2005 and still hasn't heard anything. Odi 10114468.
Excessive lower ball joint wear I recently had the upper ball joint replaced through a recall with dodge. During the states annual inspection the lower ball joint showed excessive wear and failed the state inspection. The truck only has 62,000 miles on it and nearly all on paved roads. The condition that supposedly caused the recall for the upper ball joint is the same found in the lower ball joint. Additionally, there is no grease fitting to allow for grease to be added as necessary.
2000 dodge durango safety recall for upper ball joints.***no answer required***. *mr the consumer sent in receipts that totaled 1,336.55, however the manufacturer sent the consumer a check for 319.32.
While driving a loud noise was produced. The dealer stated rear upper ball joints failed, and needed to be replaced.
Ball joints wore out leading to stress and subsequent break of tie rod, ball joints were replaced due to recall, tie rod repaired at owners expense, was told one did not relate to the other .
Consumer received a recall for the upper ball joints, and has not been able to have the vehicle repaired since the dealer had not received the parts from the manufacturer. There was a four month waiting list.
Recall campaign 04v596000 concerning ball joint wear: consumer was unable to get the dealer to honor this manufacturer's recall because the parts were on national back order.
A loud knocking noise came from the front of the vehicle. The noise would escalate repeatedly while driving. Driver took vehicle to the dealer, and mechanic determined that the left and right upper ball joints needed to be replaced due to corrosion.
I have a 2000 dodge durango that had a recall due to upper ball joints. I had replaced one at my own expense at the dealer, and they had charged me for an alignment, which did make sense for this type of repair. After the recall was announced I took the car back to the same dealer, and they did not align the vehicle after replacing the second ball joint (since I did not have to pay I assume they shorted this step to save money). Dodge will not reimburse me for the alignment on the first repair that I had paid for. I looked up the recall notice on your website and the saftey recall d47 states that the alignment is required. Customer service at dodge stated in an e-mail to me that it is not required and they will not pay for it, nor do it as part of the recall. I am hoping that you could tell me which party is correct here and additionally would ask for your advise on how I can proceed. Thank you for your attention and any help you could provide would be greatly appreciated.
Recall campaign' dodge durango 2000 upper ball joints defect. *bf the consumer requested for the federal safety agency to help induce the recall repair process. *sc the consumer was told no parts were available.
Consumer's vehicle is a part of a recall regarding the ball joints on the chrysler/dodge durango. However, consumer has been waiting for the parts which has not come in as of yet. She has continuously called, and still nothing has been done. *ak the consumer stated that the problem was taken care of.
While driving the consumer's 2000 dodge was unstable in the rear. *nm while making a turn the vehicle felt as if it were going to turn 360 degrees.
No parts for recall 04v596000 concerning ball joints. Vancover, dodge, 360‑574‑1131.
Tihs complaint is about chrysler's handling of recall d47 on the dodge durango. My vehicle was exhibiting the symptoms, and I needed to drive it cross country. The local dealer and the 800 line were not willing or able to make a timely repair. I was told I could have it repaired at a local shop and they'd reimburse. I did that, incurring $1,290.75 in repair costs for the ball joints and the tires that had been prematurely worn due to the ball joint problem. Chrysler only reimbursed me $449.81, saying that's all that's covered. They said the dealer couldn't make the determination if the other items were required, despite the fact that the dealer was unable to due the repair. I would like assistance in getting chrysler to fully reimburse me for these repairs and hope that they can be encouraged to not skimp on other reimbursements they need to make.
Driver took vehicle to the dealer for routine maintenance, and mechanic determined that the left front side lower ball joint needed to be replaced due to corrosion. However, the right front side did not need replacement at this time.
Consumer received recall notice in january 2005 on ball joint failure however, it has been two months and recall repair were still not done.
To date the consumer has been unable to get the upper ball joints replaced, since no parts are available through the dealership. Upper ball joint the federal safety agency recall 04v596000.
Consumer stated that his vehicle was included in recall 04v596000 concerning ball joint wear. However, consumer was told that the repairs would not be done in a timely manner.
04v596000/ball joint wear. The consumer received notification from the manufacturer and took the vehicle to the dealer for servicing. The consumerwas informed by the dealer that the parts needed to repair the defect were unavailable and there is no eta as to when they will become available. Provide further details. *jb
Consumer stated that the ball joint problem has damaged all four tie rods. The front end alignment is completely off. Also, was told by the dealer that rack and pinion and control arm had to be replaced. Consumer is included in the recall 04v596000 concerning lower ball joint wear.
Recall campaign 04v596000 concerning ball joint wear. Owner received notification from the manufacturer in november, 2004. Owner contacted the dealer, and scheduled an appointment. Since then, parts for this recall are currently unavailable, and according to the manufacturer there is no date as to when the parts needed for this recall will be made available.
The federal safety agency recall campaign 04v596000, consumer contacted dealer to service vehicle for defect. Since the first week of january dealer had not had parts.
When attempting to schedule a recall repair for the upper ball joints, the dealer continued to state that the parts were unavailable and they do not know when they will receive them. The consumer stated she has called on three different occasions. Please provide additional information.
Recall campaign; problem with ball joints on 2000 durango. *bf the consumer called in the beginning of january to schedule an appointment to have the vehicle's balll joint replaced. The dealer didn't have the parts available and as of january 20 the part still wasn't available.
The vehicle's upper ball joints failed. *nm recall#04v596000. *sc
The federal safety agency recall 04v596000 concerning upper ball joint wear. Dealer refused to honor the recall because vehicle was not purchased at that particular dealer. *ak the consumer stated that the recall was not completed because the dealer did not have the parts.
VIN decoder
See the problems and recalls for an exact car
Buying a used 2000 Dodge Durango?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history