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2004 Dodge Durango airbags problems

143 complaints (13% of all complaints for this car). Typical mileage when it fails: 130,000. 20 crashes reported.

owner complaints
143
of this car's complaints
13%
typical mileage
130,000
crashes
20
recalls
3

Which part fails

  • Frontal
    5
  • Side/window
    1
  • Frontal: sensor/control module
    1

At what mileage

Complaints by mileage at the time of the problem.

0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+

Dodge Durango airbags problems in other years

19982000200520152023

Specific symptoms reported on the 2004 Dodge Durango airbags

Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.

Airbag light 41No deployment 15

Related recalls

Air bags: frontal: passenger side: inflator moduleReported May 24, 2016 · 4,648,270 vehicles affected
What is wrong
Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant. With this change, Chrysler is recalling certain model year 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2010 RAM 3500 Cab Chassis, 2008-2010 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2012 Jeep Wrangler, 2008-2012 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2012 Chrysler 300, 2006-2012 Dodge Charger, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AL, CA, FL, GA, HI, LA, MS, SC, TX, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Chrysler is also recalling 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2009 RAM 3500 Cab Chassis, 2008-2009 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2009 Jeep Wrangler, 2008-2009 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2009 Chrysler 300, 2006-2009 Dodge Charger, 2005-2009 Dodge Dakota and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AZ, AR, DE, Washington D.C., IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Chrysler is recalling certain 2005-2008 RAM 2500, 2006-2008 RAM 3500, 2007-2008 RAM 3500 Cab Chassis, 2008 RAM 4500 and 5500 Cab Chassis, 2004-2008 Dodge Durango, 2007-2008 Chrysler Aspen, 2007-2008 Jeep Wrangler, 2008 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2008 Chrysler 300, 2006-2008 Dodge Charger, 2005-2008 Dodge Dakota, and 2006-2008 Mitsubishi Raider vehicles originally sold, or registered, in AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY.
Risk
These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the Chrysler, Dodge, Jeep and RAM owners. Mitsubishi owners will be notified by their company. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began on March 27, 2017. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is S43. Note: This recall supersedes recall 14V-7700.

Recall number 16V352000 · Recall details

Air bags: frontal: driver side: inflator moduleReported May 26, 2015 · 4,077,169 vehicles affected
What is wrong
Chrysler (FCA US LLC) is recalling certain model year 2005-2009 Dodge Ram 2500, 2004-2008 Dodge Ram 1500 and Durango, 2006-2009 Dodge Ram 3500, 2008-2010 Dodge Ram 4500 and 5500, 2007-2008 Chrysler Aspen, 2005-2010 Chrysler 300, 300C, 300S, and SRT8, 2006-2010 Dodge Charger, 2005-2008 Magnum, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture.
Risk
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the affected Chrysler and Dodge owners and Mitsubishi will notify the affected Raider owners. Dealers will replace the driver's frontal air bag inflator, free of charge. The recall began for Chrylser on June 8, 2015. The recall for Mitsubishi started on June 24, 2015. Chrysler and Dodge owners may contact Chrysler customer service at 1‑800‑853‑1403. Mitsubishi owners may call 1‑888‑648‑7820. Chrysler's number for this recall is R25. Note: This recall supersedes recall 14V817 in its entirety. Vehicles that have had their driver side frontal air bag replaced previously need to have their air bag replaced under this recall as well.

Recall number 15V313000 · Recall details

Air bagsReported December 3, 2014 · 250,896 vehicles affected
What is wrong
Chrysler Group LLC (Chrysler) is recalling certain model year 2004-2005 Dodge Ram 1500, 2500, and 3500, 2004-2005 Dodge Durango, 2005 Dodge Dakota, 2005 Dodge Magnum and 2005 Chrysler 300, 300C and 300 SRT8 vehicles originally sold, or ever registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, Texas, Puerto Rico, U.S. Virgin Islands, Saipan, Guam, and American Samoa are addressed by this recall. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
Risk
In the event of a crash necessitating deployment of the passenger’s frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy
Chrysler will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. For vehicles that were sold, or are currently registered, in Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, owners were notified and the recall began on December 5, 2014. For all other vehicles, Chrysler notified owners and the recall began on February 3, 2015. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is P40 Expanded. Note: This recall has been superseded by recall 16V‑352. This recall superseded the passenger air bag portion of recall 14V‑354.

Recall number 14V770000 · Recall details

Related investigations

Desiccated Air Bag Inflator RuptureOpened September 17, 2021, still open

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

EA21002

Air Bag Inflator RuptureOpened February 24, 2015, still open

The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field failures was found in vehicles produced by these five additional manufacturers.Nonetheless, at ODI's insistence, all 10 vehicle manufacturers initiated a regional recall within approximately two weeks of the opening of the investigation.The regions recalled initially included Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, areas with high absolute humidity and climatic conditions believed to be a significant factor in the inflator ruptures.As part of the recall actions, inflators removed from remedied vehicles are to be returned to Takata for testing.Takata's initial test results on passenger inflators from remedied vehicles indicated a much higher than anticipated rupture frequency for inflators returned from Florida.Accordingly ODI requested all 10 manufacturers expand the regional recalls for passenger inflators to include other geographic areas where high absolute humidity conditions exist, including the Gulf States and other coastal areas.Takata's testing of the passenger inflators to date continues to indicate this geographic area as having the highest risk, with no ruptures occurring from inflators returned from outside the expanded recall regions.During PE14-016 four additional passenger inflator field events occurred, all in vehicles from the same expanded geographic region.Also during PE14-016 four additional driver inflator field events occurred including two in vehicles from regions not known for high absolute humidity, specifically California and North Carolina.Accordingly, ODI requested all five of the affected vehicle manufacturers currently using the subject Takata driver inflators expand to nationwide recalls.Significantly, neither of the affected vehicle manufacturers or Takata provided any explanation to account for these two driver air bag inflator ruptures outside the area of high absolute humidity.Takata testing of returned driver inflators indicates a lower rupture frequency as compared to passenger inflator testing.All test ruptures reported by Takata to date have occurred on inflators returned from high absolute humidity areas.The investigation now includes all manufacturers and vehicles known to be affected at this time.ODI's investigation will focus on, among other things, root cause analysis, other potential defect consequences, identification of affected vehicles scope, and adequacy of the remedy.The five ODI reports cited above can be reviewed online at http://www-odi.the federal safety agency.dot.gov/owners/Searchreference under the following identification numbers: 10537899, 10568848, 10585224, 10605877, 10651492

EA15001

Air Bag Inflator RuptureOpened June 11, 2014, closed March 2, 2015

The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field failures was found in vehicles produced by these five additional manufacturers.Nonetheless, at ODI's insistence, all 10 vehicle manufacturers initiated a regional recall within approximately two weeks of the opening of the investigation.The regions recalled initially included Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, areas with consistently high absolute humidity and climatic conditions believed to be a significant factor in the inflator ruptures.As part of the recall actions, inflators removed from remedied vehicles are to be returned to Takata for testing.Takata's initial test results on passenger inflators from remedied vehicles indicated a much higher than anticipated rupture frequency for inflators returned from Florida.Accordingly, ODI requested all 10 manufacturers expand the regional recalls for passenger inflators to include other geographic areas where high absolute humidity conditions exist, including the Gulf States and other coastal areas.Takata's testing of the passenger inflators to date continues to indicate this geographic area as having the highest risk, with no ruptures occurring from inflators returned from outside the expanded recall regions.During PE14-016, four additional passenger inflator field events occurred, all in vehicles from the same expanded geographic region.Also during PE14-016, four additional driver inflator field events occurred including two in vehicles from regions not known for high absolute humidity, specifically California and North Carolina.Accordingly, ODI requested all five of the affected vehicle manufacturers currently using the subject Takata driver inflators expand to nationwide recalls.Significantly, neither of the affected vehicle manufacturers or Takata provided any explanation to account for these two driver air bag inflator ruptures outside the area of high absolute humidity.Takata testing of returned driver inflators indicates a lower rupture frequency as compared to passenger inflator testing.All test ruptures reported by Takata to date have occurred on inflators returned from high absolute humidity areas.The PE is now closed/upgraded to an Engineering Evaluation (EA15-001) to include all manufacturersand vehicles known to be affected at this time.ODI's EA investigation will focus on, among other things, root cause analysis, other potential defect consequences, identification of affected vehicles scope, and adequacy of the remedy.The recalls related to this PE are: 14V343, 14V344, 14V348, 14V351, 14V353, 14V655, 14V700, 14V701, 14V752, 14V763, 14V770, 14V773, 14V787, 14V802 and 14V817.The number of vehicles affected are an estimate since some vehicles may have both the driver and passenger side inflators recalled. The five ODI reports cited above can be reviewed online at http://www-odi.the federal safety agency.dot.gov/owners/Searchreference under the following identification numbers: 10537899, 10568848, 10585224, 10605877, 10651492

PE14016

What 2004 Dodge Durango owners say

Most recent owner complaints, unedited.

Filed May 17, 2022 · Airbags · MS

Airbag warning dash light comes on intermittently. The Takata airbag recall has been corrected, but the light still comes on. This warning light first appeared on, or about 6 months ago. I have not taken this vehicle back for dealer to re-inspect the issue. The obvious concern here, is whether or not the airbag will fail, when needed, or the airbag might deploy inadvertently.

Filed Sep 25, 2021 · Airbags, Electrical · AZ

I brought my vehicle to an Phoenix AZ dealership off of Black Canyon Highway or I-17 on Camelback for airbag safety recall and interior lighting recall and any others needed. When I dropped it off initially I parked on lot by the garage inc front of the rental car business directly in front. I exited my vehicle walking up to repair garage to make sure I could drive into it for recall repair. I walked back opened my driver's door and sat in the seat.(legally able to safely driver by entering through the driver's door) I drove it up there. Upon arriving after they provided the airbags recall, moved my dome light which was located on driver's door module that also has other functions,(moved to another module preventing an interior fire on long trips which I was moving for a job to Audubon MN that next few days) and I was unable to enter the vehicle by my driver's door. I had to physically crawl in the passengers side of car over the middle area and drink holders to squeeze my legs under the steering wheel. They informed me it was like that. I requested the video from rental employee mgr or person in charge and he stated "it would be like finding a needle in the haystack". It happened that I also sat for over 3 hours till close there, had a mgr request 2 inspections from his men, filed a complaint, talked with several reps and all before I left the lot. Also I had a tire light on my dash, and others that I find out are all connected to the module the dome light used to be attached to. While leaving my door locks were going up and down like they were a possessed pissed of psycho spirit , my steering wheel didn't lock anymore, and I decided to wash my car in a CAR WASH which almost got me a rear end incident from the car behind me because my 2004 DODGE DURANGO SUDDENLY SHUT OFF. I was scared and my heart dropped down through me bottom like being pulled over for a ticket by the police would. So it decided to rain.OH MY GOSH. If MN wasn't a rainy place I wouldn't be SO

Filed Jan 6, 2021 · Airbags, Electrical · MO

Good day I own a precious 04 dodge durango I've been maintaining well over the years. But as of late some issues arose with my air bag sensor and oil light flickering on dash when brake at idle. I don't drive too frequently except the normal work schedule mon-fri so I dont go far especially since these problems arose never been in an accident nor intergrated parts

Filed Dec 16, 2019 · Airbags, Brakes · 250,000 miles · MO · crash · 3 injuries

Tl* the contact owned a 2004 dodge durango. The contact crashed into another vehicle and none of the air bags deployed. The vehicle was going down a gravel road and the brakes malfunctioned. As a result, the contact's vehicle did not stop and t-boned the other vehicle. The entire front end of the contact's vehicle was damaged. The vehicle was totaled and the frame was fractured in half. The driver of the vehicle sustained whiplash and injuries to the neck and back. One passenger was transported by to the hospital via ambulance and another passenger was driven to the hospital. A police report was filed and the vehicle was towed from the scene. Tri lakes ford (180 state hwy f, branson, mo 65616, (417) 334-7543) acknowledged the air bags being replaced on october 22, 2019, but denied any responsibility for the air bags not deploying. The contact called an attorney who advised her to call the federal safety agency. The failure mileage was 250,000. *dt *tr *dt

Filed Dec 10, 2019 · Airbags · 146,000 miles · MA

Tl* the contact owns a 2004 dodge durango. The contact received a post card in the mail for an unknown recall. The contact took the vehicle to grava chrysler dodge jeep ram srt (29 mystic ave, medford, ma 02155, (781) 391-8950) to have the vehicle repaired. Prior to the recall repair being performed, the air bag warning indicator illuminated and remained lit after the remedy was performed. The manufacturer was not notified of the failure. The vehicle had not been repaired. The failure mileage was 146,000.

Filed Dec 1, 2019 · Airbags · LA

There was a recall on my driver and passenger airbags. I took it to salsbury's dodge city dealership in baton rouge, la on september 23, 2017. My driver airbag light is on again. What should I do.

Filed Jan 29, 2019 · Airbags · NJ

Tl* takata recall. The contact owns a 2004 dodge durango. The contact stated that the air bag warning indicator randomly illuminated on the front passenger side. The vehicle was included in the federal safety agency campaign numbers: 15v313000 (air bags) and 16v352000 (air bags), but the contact did not receive a notification. The previous owner had not had the recall repairs performed prior to selling the vehicle. The manufacturer was contacted. The dealer was not contacted. The failure mileage was not available. Parts distribution disconnect.

Filed Jan 14, 2019 · Airbags · 174,000 miles · TX · 1 injury

Tl* takata recall. The contact owns a 2004 dodge durango. The contact received notifications for the federal safety agency campaign numbers: 15v313000 (air bags) and 16v352000 (air bags). The contact took the vehicle to star dodge chrysler jeep ram (5101 s 1st st, abilene, tx 79605, (325) 698-2222) and they claimed to have repaired the vehicle; however, the air bag indicator illuminated afterwards. The contact took the vehicle back to the dealer who stated that there was no failure with the air bags. On one occasion, while driving, the air bags deployed without warning or impact. The deployment injured the contact's left ear, which required hospitalization. A police report was filed. The vehicle was able to be driven to a friend's house. The vehicle was not repaired. The failure mileage was 174,000.

Filed Dec 31, 2018 · Airbags, Electrical · 140,000 miles · MO

Takata recall and electrical interior lights stay on dimmer don't work needs cluster replaced dealer says that it may not be available after keeping my car for 5 days as of today 12 -31-18 they say they can't give it back to me because of the electric recall!?

Filed Jul 17, 2018 · Airbags · 115,328 miles · TX

Takata recall I was driving around all day and everything was fine, after I stopped at a shop and returned to my vehicle my airbag light on my dash came on, I immediately looked up any active recalls and discovered that there were 2 on my vehicle according to the VIN. Upon taking the vehicle into the dealership for the recall repair the dealership repaired the 2 recalls, however the airbag light remained on. When I asked the dealership about this they claim it is a separate issue and wanted to charge me $150 just to diagnose the issue. They released the vehicle to me, still with the airbag light on. When confronted in regards to the light being on the dealership had no concern about the light unless I paid $$$. Being a recall with the airbags I would think that the light remaining on and repairing what has triggered the light to be covered under this repair.

Questions about the 2004 Dodge Durango airbags

Does the 2004 Dodge Durango have airbags problems?

Owners have filed 143 complaints about the airbags of the 2004 Dodge Durango, 13% of all its complaints.

At what mileage do 2004 Dodge Durango airbags problems start?

The typical (median) mileage in owner complaints is 130,000 miles.

Was there a recall on the 2004 Dodge Durango airbags?

Yes, 3 recalls: 16V352000, 15V313000, 14V770000. Check your VIN to see if your car still needs the free repair.

What year does the Dodge Durango have bad airbags?

The Dodge Durango model years with the most airbags complaints are 2004 (143 complaints), 2005 (111 complaints) and 2006 (76 complaints).

Other 2004 Dodge Durango problems

Engine 575Electrical 243Transmission 99Acceleration 49Body 35Lights 31Steering 31Brakes 30Fuel system 30Visibility 21Suspension 18Seat belts 13Tires 12Driver assistance 11Seats 4Wheels 3Locks 2

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