Tl* the contact owns a 2011 dodge durango. While driving approximately 62 MPH, the engine stalled with every warning light illuminated. In addition, the key failed to remove from the ignition switch. The contact attempted to jumpstart the battery from another vehicle, but the jumper cable cord burned. The vehicle was not able to restart. The vehicle was not taken to a dealer or diagnosed. The vehicle was repaired. The VIN was not included in the federal safety agency campaign number: 14v634000 (electrical system). The manufacturer was not notified of the failure. The approximate failure mileage was 105,000.
2011 Dodge Durango electrical complaints
Page 10 of 18: complaints 251 to 280 of 514, newest first, as owners wrote them.
I was driving on a major interstate (I-70) when dashboard lights started flashing and signals started going off. Seat belt signal. Airbag signal. Abs light signal. I then lost power steering. My 12-year old was with me and scared to death as cars whizzed by at 70 MPH. I luckily was at an off ramp and took it and managed to pull off the main road. Car would not turnover when I tried it again. Got towed to a dealership. Battery was replaced first. Then they hooked up the alternator to the new battery, and the alternator drained the new battery by half in a matter of seconds. And started smoking profusely. Dealership replaced the alternator, which was a 220 amp. After the alternator was replaced it was determined that the alternator blew the PCM, so I had to have the computer PCM replaced too. Dealer says there may be more issues that arise from the bad alternator. He was surprised more wires and fuses weren't melted or damaged because of how bad the alternator was. My car was not part of the recall because I have a 220 amp. But all of the symptoms they describe for the 160 amp alternator is what I experienced with my car. I am just thankful my son and I, nor anyone else, was hurt or killed in this incident. All alternators no matter what amp need to be recalled. This is a true safety hazard!
My 2011 dodge durango alternator went out and my PCM. No warning car just shut down. You need to do a recall on all no matter the amp!!! I will never buy dodge again!
While driving on the expressway towing a trailer, family in tow my 2011 dodge durango battery light came on and the smell of something burning was present. 2 minutes after the light came on the car died and had to physically navigate to the breakdown lane with no power what so ever, it was dark and cars passing by at expressway speeds, I had no flashers or warning lights at all. Car was towed to my house.. It was determined that the alternator was frozen solid. I replaced it with an 160 amp alt. And a new battery because it was cooked also, the battery was hot. After replacing it and hooking up battery neg first then positive. It started and after a brief few seconds where everything appears to be normal the gremlins come out, the wipers are on with no control the air bag light is on, no display or radio, check eng light is on as is a host of other things after initial start up. I called the dealer, gave my VIN they said that it didn't fall under any recall. And a diagnostics test had to be done @ $125.00 just to see what is wrong .. I feel if it were my wife or daughter in the car driving they wouldn't have been strong enough to steer without any power certainly a safety complaint..... And people wonder why this country is going to hell.
While driving the vehicle, I noticed a burning smell and grinding noise. I pulled over to investigate and when I raised the hood smoke was coming from the alternator. Alternator overheated causing vehicle to be undriveable. There has been several recalls on this vehicle and others but don't understand why the alternator recall isn't related to this particular vehicle. All the symptoms are the same that I ve read from vehicles that are listed in this recall.. Overheating....
My husband and I were driving home in the heavy rain. When we got home and parked we noticed a burning smell coming from the car (2011 dodge durango citadel). We lifted the hood to investigate where the smell was coming from and the alternator caught fire right before our eyes! Since we were home and in our driveway we were able to put the fire out with our water hose almost immediately. I think the heavy rain kept it from catching fire while we were on the road! We took the car to the dealership and contacted chrysler who told us our VIN number was not part of the alternator recall and we had to pay for a new alternator out of pocket. I've never heard of a 4 year old alternator catching fire!!! Very frustrating as this is a dangerous issue and could have caused a deadly accident had this happened on the open road. Also suspicious that they have an alternator recall with the same issues we reported but our VIN number is not included! Be careful if you have this car!
Vehicle experienced failure of all electrical systems, while vehicle in motion at 45mph. I was driving on the highway and noticed my red "battery indicator" came on. I assumed it was a warning that it needed to be replaced. After approx 35 miles, the "driver's seatbelt unbuckled" warning came on (it was buckled) and that warning cycled off and on rapidly, and then other warnings to check this or that appeared. Within 30-60 seconds of that beginning, the A/C system shut down, the ABS and traction control off lights came on, the windshield wipers turned on, and then I lost the power steering as well. I was able to steer just enough to angle into a gas station and put it into park. At that point, no electrical systems were functioning, the car could not be placed back in "neutral" to move it further, and we were unable to remove the key fob. There was a faint smell, like burning rubber or similar. The vehicle was towed to our home, as it is out of warranty (111k miles) and my husband wished to investigate the issue and repair himself, if possible. He removed the battery, approximately 3 hours after the vehicle was shut off, and it was still very hot to the touch. He replaced the battery with a new one, but within 1/2 mile drive the red "battery" indicator came back on and we immediately returned home. Upon further testing with a voltmeter, he determined the issue is the alternator. We believe this alternator is faulty and dangerous, however our VIN number is not listed under the current recall (14v634000) of the 160 amp alternator (I am not sure what amp alternator I did have). My husband has opted to replace the alternator himself, rather than pay the dealership to do so, but we believe this should be investigated further as the possibility of an accident seems pretty high in this type of total electrical failure.
I went to start my durango this morning, started up, but after 10 seconds it shut down. Nothing electrical worked. Could not remove my key. Disconnected the battery-reconnected. No good. Having towed . I want to say that nothing electrical goes on no matter what I do. The power failure was complete. I shudder to think if this happened while I was driving, it could have been fatal.
Tl* the contact owns a 2011 dodge durango. The contact stated that while driving at approximately 45 MPH, the vehicle stalled after the navigation system powered off, the windshield wipers engaged, the seat belt and battery warning indicators illuminated. The vehicle was towed to the dealer where it was diagnosed that the alternator needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the VIN was not included in the federal safety agency campaign number: 14v634000 (electrical system). The approximate failure mileage was 72,000.
The car will crank but will not start. When pressing the push to start button it turns over like its going to start but will not start. After taking it to the dealership for recall work it has the same re-occuring issue. Dodge says that it was fixed but I now have to take it to an independant repair shop to pay out of pocket for a known issue with this vehicle. This is a common problem with this make and model and should be paid for and fixed by mopar and not the customer!
I own a 2011 dodge durango citadel with 53,000 miles. Was leaving my house when the car started making a high pitched whine, turned around went back home, turned off the car, could smell burning when I got out of the car. Opened the hood and the alternator (220 amp) was smoking. If I would have driven any longer the alternator most likely would have caught fire and could have burnt my car to the ground.
While driving on the highway the car just suddenly stopped working,electrical system started going crazy on electronic information center then all power was lost,no warning,no battery light warning.this part has already been recalled on the following year models 2011-2014,for certain models.this car is not included since it has 180 amp instead of the 160 but the same issue has happened. Recall number is chysler p60.it is already listed with the federal safety agency #14v634000..the consequence on your website says if the alternator fails,the vehicle may stall without warning,increasing the risk of a crash. Please investigate and follow up,this type of failure can be very dangerous if driver doesn't have strength to physically press brake pedal and manually steer off to the side of the road since all power has shut down,and possibly a crash.
Tl* the contact owns a 2011 dodge durango. While driving 45 MPH, an abnormal loud noise emitted from the vehicle and it stalled. The contact mentioned that all of the warning lights illuminated. The vehicle was taken to an independent mechanic, who diagnosed that the alternator and the battery needed to be replaced. The VIN was not included in the federal safety agency campaign number: 14v634000 (electrical system). The vehicle was repaired and the failure later recurred. The manufacturer was made aware of the failure. The failure mileage was 140,000.
Tl* the contact owns a 2011 dodge durango. While the vehicle was parked, smoke emitted in and around the vehicle. The smoke appeared from the rack on the driver side and flames emitted on the driver side head rack. The vehicle was towed to the dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 77,000.
2011 dodge durango. Consumer writes in regards to vehicle recall issues. *smd the consumer was informed the parts were not available.
Tl* the contact owns a 2011 dodge durango. The contact received notification of the federal safety agency campaign number: 14v530000 (electrical system); however, the part needed to do the repair was not made available. The contact stated that the manufacturer exceeded a reasonable amount of time to provide the part needed to do the repair. In addition, the contact stated that the vehicle stalled and failed to restart. The vehicle was not repaired. The approximate failure mileage was 55,000.
Got out of my car and smelt burning wires I lifted my hood and saw smoke coming out by the alternator. Then I noticed the my battery was dead. I wound up replacing the alternator and battery. The car started and all seemed fine. Later that day my battery light came on and the dash lights all started to come on and go off. I went to the store and on my way home my lights started going off and on the dashboard started to light up again and the radio went off and came on my A/C went off and on. Then my power steering went out and my brakes failed. I almost wrecked. Thankfully I was in my neighborhood and was able to get home without incident. This car definitely has a electrical problem.
Tl* the contact owns a 2011 dodge durango. While driving at 10 MPH and coming to a stop, the vehicle stalled without warning. The vehicle was taken to the dealer for diagnostic testing. The technician was unable to duplicate the failure. The vehicle was previously repaired under the federal safety agency campaign number: 14v530000 (electrical system); however, the repair failed to remedy the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 40,000.
Tl* the contact owns a 2011 dodge durango. The contact received notification of the federal safety agency campaign number: 14v530000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available.
I was on my way to work today when I noticed a burning smell and then the battery light came on. Due to heavy traffic I couldn't pull to the side. I got farther down the road and heard a loud whining noise. When I arrived at work I contacted the local dodge dealership to speak with the service department about this incident. I was told that it sounds like the alternator but that my vehicle was not covered in the recent recall since I have the 180amp alternator. The recall was only for the 160 amp alternators. I was shocked since my vehicle only has 61,000 miles on it. Researching this problem online I found numerous complaints from people having the same identical problem with the 180amp alternator (with the same make model and year) that caused the recall of the 160amp alternators. I have contacted dodge to see if they would stand by their product and do the right thing concerning this. Once again they have failed me. Consumers are reporting an average of $1400 to have the alternator replaced with no recall or warranty. I have 4 pictures of my soot covered alternator ( I am a firefighter I know what electrical soot looks and smells like). This is very concerning to think I could lose my durango could catch fire, loose power and stall in traffic, cause an accident or have my wife stranded on the side of the road due to this.
Tl* the contact owns a 2011 dodge durango. While driving at 60 MPH, the vehicle jerked and there was a sudden increase of engine rpms. Shortly after, the vehicle lost power and the rpms decreased. In addition, the vehicle failed to start intermittently and both turn signals on the mirrors failed to function. The failure recurred on numerous occasions. All warning lights on the instrument panel illuminated. The vehicle was taken to a dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 69,000.
Tl* the contact owns a 2011 dodge durango. While driving approximately 40 MPH, a warning sensor light illuminated indicating that the battery was faulty and the vehicle shut off. The vehicle was towed to an independent mechanic, who diagnosed that the totally integrated power module was faulty and needed to be replaced. The vehicle was then towed to the dealer. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was not available. The failure mileage was 44,000.
I tried for 7 months to get the brake recall done on my truck. The awd did not work as it should during a snow storm.. Then the recall was recieved and none of the dealers wanted to repair the recall. They kept telling me they hadnt received the parts. Then there was a fuel type recall, a recall that the engine could shut off and some electrical issue that could cause a fire.. Again I couldnt get any of these repaired. Then on the night before thanksgiving 2014 my heat went. On friday 11/28/14 I tried 3 chrysler dealer ships to get the heat fixed and schedule time for the recall. One dealership told me I was at the bottom of the list because I didnt purchase the truck from them. I ended up trading in the truck for a nissan pathfinder on that day. And almost a month later I received a bill from a chrysler dealer ship who had finally completed the recall work expecting 165.00 from me. I am so financially ruined from this.
While driving, the car will abruptly speed up and slow down without any pressure or change in movement on the gas pedal. This has happened numerous times since about early 2012. I had a repair done on the car by the dealership as part of my warranty now these problems have made a reappearance. Along side sudden speed changes without me touching anything, I have had two previous incidents of the car (while driving!) turning on all error indicators (check engine light, high beam, hazard lights, tire pressure etc) and wiper blades simultaneously. These were very scary incidents, too scared to drive to the dealership I returned to my house (went to drop my son off to get a hair cut) and called the dealership in which my vehicle was towed the next day. I have also had problems with the fob technology in the keyless start of the car where I would put my purse in the back seat of the car, close the door and all doors lock and will not unlock, then I have to once again call the dealership and wait for them to assist me. One of the main reason I bought this car is because I was assured keys locked in the car would never happen, however I have had it happen to me more than all my other cars in the past. Now I have a small child with me and along side these recent reoccurrence of serious issues with my car and big recall by fca, no longer do I feel safe driving.
Initially the SUV was very sluggish to start, the problem became worse to where the SUV wouldn't even start at all and would constantly try to turn over. This problem would get worse and make the SUV take about 3-4 time to crank before it would eventually turn over. This problem would continue fro about a week, eventually the battery went dead causing us to have to jump the car off. We had to replace the battery due to this constant drain you would always here the fuel pump tyring to prime in the rear of the SUV no matter what. Once an appointment was made with the local dealer and dropped off the call was received from howard wilson in flowood ms stating that the battery was too weak for them to even work on the car (this is when the battery was replaced) causing another out of pocket expense due to the recall. I was advised by one of the technicians from the dealership that the draw from the fuse would drain the battery. I eventually had the fuel pump replaced twice and was out of pocket over $800.00. The last time the SUV was in the shop they replaced the pump and I was advised that they hope that this fixed it because they were not sure if it would or not.
Tl* the contact owns a 2011 dodge durango. The contact received notification of the federal safety agency campaign number: 14v530000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Several days before this incident my 2011 dodge durango started to have problems starting. It would try to start and never turn over and would take me several tries to finally get it started. I discovered online that there is a recall for the tipm fuel pump relay and that this could cause problems with the vehicle starting or even stalling while driving. I took my dodge into the dealership and they completed the recall and informed me that in doing so the vehicle now started fine leading me to believe the tipm was the problem and was now fixed. I drove for two days without any issue. Then last night on my way home, with all my family in the vehicle the vehicle shut off while I was driving right in the middle of the rode. My lights and dash disolay were still working but my vehicle was no longer on. I put the vehicle in park and switched the ignition back to start mode and attempted to start it. After several try's of it attempting to start it just wouldn't turn over. I then tried to put the vehicle in neutral to push it to the side of the road and was unable to even do that. My vehicle was stuck in the middle of the road with no way to move it!!! After 30 minutes and several more attempts it finally turned over and was able to drive it home.
Tl* the contact owns a 2011 dodge durango. Upon entering the vehicle, the contact noticed that the LED light for the interior of the driver compartment of the vehicle failed to illuminate without warning. The contact stated that this was a recurring failure. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 50,000.
Tl* the contact owns a 2011 dodge durango. While driving 60 MPH, the vehicle stalled without warning. The contact stated that the vehicle was able to restart after multiple attempts. The contact stated that the vehicle displayed multiple error warnings on the vehicle's instrument panel. The vehicle was taken to the dealer where it was diagnosed that the vehicle's alternator failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 50,000.
Tl* the contact owns a 2011 dodge durango. While driving 65 MPH, all of the warning indicators illuminated, the front windshield wipers activated, and the engine stalled. The vehicle did not restart and was towed to an independent mechanic. It was diagnosed that the battery failed and needed to be replaced due to the alternator. The vehicle was not repaired. The manufacturer was made aware of the failure and stated that the VIN was not included in the federal safety agency campaign number: 14v634000: (electrical system). The failure mileage was 66,000. ...updated 07/30/15 *bf updated 10/26/2017
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