P14 recall on brake booster. Received 2nd notice today and have been to the dealership 3 times all 3 times I was told that they will not look at the recalled part as they don't have the parts in stock to replace. I called chrysler recall group and they can't guarantee the parts to be available, only to call other dealerships to see what can be done. On top of this I now have a alternator recall that I am on a "wait list" like I have been since june for the brake booster.
2013 Dodge Durango brakes complaints
Page 3 of 4: complaints 41 to 70 of 76, newest first, as owners wrote them.
Tl* the contact owns a 2013 dodge durango. The contact received notification of the federal safety agency campaign numbers: 14v154000 (service brakes) and 14v634000 (electrical system). The contact stated that the parts were not available for the recall repairs. The manufacturer was notified of the delay and could not provide an estimated date for when the vehicle would receive the recall repairs. The contact had not experienced a failure.
There have been 6 recalls on my car. I have had my name on the waiting list at my dealer, only to be told it could be about a year. I keep getting recall letters as I'm waiting for one thing and no parts available for another. I always have children in my car and feel extremely unsafe to drive everyday. The weather is getting dangerous and one of the recalls is on my brakes. I was told, "don't worry, it should be ok until the winter." well, the winter is here and I still have about 6 months left on the waiting list. How is one supposed to drive and feel safe, knowing my car can "stall without warning", have an "under hood fire" or have my "brakes fail" at any moment while in driving? What's even worse is, there's nowhere to turn because everywhere I call "sorry maam, there aren't any parts.." great! Now I'm lost and risking my life on a day to day basis. Help!!!
Recall notice received in april. Despite numerous visits to the dealership, the parts are not available and no estimated time frame has been provided. At this point, it is well beyond a reasonable time frame to have this defect corrected.
Tl* the contact owns a 2013 dodge durango. The contact received notification of the federal safety agency campaign number: 14v154000 (service brakes, service brakes, hydraulic ) however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair to be completed. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2013 dodge durango. While driving 10 MPH, the steering wheel seized and the windshield wipers activated independently. The contact also stated that the brake pedal seized and there was a burning odor. The vehicle was towed to a dealer where it was diagnosed that the alternator and the transmission needed to be repaired. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 50,024. Updated 12/9/14*cn the power train module failed and was replaced by the dealer. Updated 01/08/15
Tl* the contact owns a 2013 dodge durango. The contact received a notification for the federal safety agency campaign number: 14v154000 (service brakes, service brakes, hydraulic). However, the parts needed were unavailable. The dealer was uncertain when the parts would become available to service the vehicle under the recall. The manufacturer was notified of the problem and the contact had not experienced a failure.
Tl* the contact owns a 2013 dodge durango. The contact received notification of the federal safety agency campaign number: 14v154000 (service brakes , service brakes, hydraulic). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2013 dodge durango. The contact received a recall notification for the federal safety agency campaign number: 14v154000 (service brakes, hydraulic); however, the part needed for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The contact had not experienced a failure.
Tl* the contact owns a 2013 dodge durango. The contact received recall notifications for the federal safety agency campaign number: 14v154000 (service brakes, service brakes, hydraulic) and the federal safety agency campaign number: 14v391000 (electrical system). The parts needed to repair the vehicle were unavailable. The dealer was uncertain when the parts would become available. The manufacturer was notified of the delay. The contact had not experienced a failure.
Tl* the contact owns a 2013 dodge durango. The contact received notification of the federal safety agency campaign number: 14v154000 (service brakes , service brakes, hydraulic) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2013 dodge durango. The contact received a notification for recall the federal safety agency campaign number: 14v154000 (service brakes, service brakes, hydraulic). However, the part to do the repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2013 dodge durango. The contact received notification of the federal safety agency campaign number: 14v104000 (service brakes, hydraulic). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was not made aware of the issue. The contact had not experience.
Tl* the contact owns a 2013 dodge durango. The contact stated that the federal safety agency campaign number: 14v154000 (service brakes, service brakes, hydraulic) exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle was placed on a waiting list due to the part not being available. The dealer was notified on numerous occasions and stated that the manufacturer was shipping a limited amount of parts for the recall repair per week. The manufacturer was notified. The contact had not experienced a failure.
Tl* the contact owns a 2013 dodge durango. The contact received a notification for recall the federal safety agency campaign id number: 14v154000 (service brakes, service brakes, hydraulic). However, the part needed was unavailable to perform the repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
I have been attempting to have a recall fixed since early june 2014. The nhsta recall number is 14v‑154 and the manufacturer recall number is p14. I am in a major city and there are 13 dodge/chrysler dealerships in the area. I've called every two weeks for the past three months and have not been given an update yet. Three months is getting ridiculous. My most recent call I was told by the person who claimed to be the maintenance and service manager that they don't have to give me a timeline and I will be called when I am called.
Tl* the contact owns a 2013 dodge durango. The contact received a recall notification for the federal safety agency campaign number: 14v154000 (service brakes, service brakes, hydraulic); however, the part needed for the repair was unavailable. The manufacturer was not notified. The contact had not experienced a failure.
Tl* the contact owns a 2013 dodge durango. The contact stated that it was taking too long to have the vehicle repaired according to the federal safety agency campaign number: 14v154000 (service brakes, service brakes, hydraulic). The contact was informed that the parts for the repair were not available. The contact had not experienced a failure. Updated 10/22/14
I received a recall notification p14/the federal safety agency 14v‑154 I contacted my dealership vigo dodge in terre haute, in they told me the part wasn't in and to call back in two weeks. I called back, the parts still weren't in and they put me on the call list and told me I was now #8 on the list. This has been approximately two months since notification. I am unable to get this fixed.
There has not been an accident yet. This was the only place I found to file a complaint regarding a recall. This is not in regards to a accident but the concern of the risk of an accident related to the recall of the brake booster. This is a serious recall that is not being corrected fast enough and is becoming a great safety concern. I have been told that I am in the middle of 400 others in getting my brakes repaired. The danger if the brake booster freezes it could cause a crash not only inflicting injury on us but possibly other people. I do not take this lightly. Why is it taking so long to have this problem resolved? I have talked several times to the dealer and called their recall assistance center to no avail. The dealer is only receiving small amounts of the shield to fix the cars and are continually waiting for more to come. This is not acceptable. Does further action need to take place regarding this recall. Possible legal action? I am not comfortable waiting until someone is killed before aggressive action is taken. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Received recall notice p14/agency14v-154 from chrysler regarding the brake booster. Asked for this to be addressed on the above scheduled appointment date of 06/10/2014. I was told by the service assistant she did not have the parts in, but they expected to have the parts in 2-4 weeks. She asked that I give her a call or send her an email to verify the parts were in and schedule an appointment. I had an appointment scheduled for 8am on friday, 07/12/14, and when I showed up I was told the dealership could not handle any of the scheduled appointments they had; they were only able to service oil changes. She said the electricity had been out the day before, their systems were still having trouble, and they could not handle the customer load. She said they had to take all the customers' information on paper and would call each customer back to schedule a new appointment. It is now 08/05/2014 and I have yet to hear from this dealership.
Tl* the contact owns a 2013 dodge durango. The contact received a notification for the federal safety agency campaign id number: 14v154000 (service brakes , service brakes, hydraulic) and stated that the part needed was unavailable to perform the repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2013 dodge durango. The contact received a recall notice for the federal safety agency campaign number: 14v154000 (service brakes, service brakes, hydraulic). The dealer stated that the parts needed for the repair were unavailable. The manufacturer was notified. The contact had not experienced a failure. Updated 9/4/14
Brought vechile in for recall on brake booster rusting. Upon removing brake booster the mechanic found a leaking master brake cylinder. The masterbrake cylinder won't be available until 8-11-14 & another part of the brake booster which the dealer has no idea when he can get this part. As this is a new vechile with less then 9,000 miles I find this type of failure unexpected but more amazing a dealer can't get parts for 2 weeks or more. Smell to me that dodge has a major braking issue they are trying to keep quiet. Updated 4/24/2015
I received via regular mail notice of safety recall p14/the federal safety agency 14v‑154 for the brake booster perforations due to corrosion. I had contacted and left several messages with no call back to miami lakes automall, 16600 nw 57 ave, miami lakes, fl 33018 and phone # 305‑558‑1400 or 305‑455‑3683. This is the same auto dealer from where vehicle was leased and it is taken for regular maintenance services. I decided to go in person one saturday morning, to address this issue directly with service department. I was told to leave a photocopy with one of the service attendants and I will be contacted once part arrives to schedule appointment. They have a waiting list which I was not informed how they organize it nor how they plan ahead to address every impacted client. I have not been contacted yet to make appointment nor a courtesy call to follow up status of my service request. I called last friday, and again an known status was provided to me as for specific date I could take my vehicle to get parts involved replaced. Your attention and assistance on this matter is appreciated it. Thank you.
The vehicle started to loose brake pedal it would slowly sink to floor took it in.the technician took mastercylinder of body of the car and it fell apart. My wife and children ride in this vehicle and I may be selling it very soon.
I have a recall on my brake booster and the dealer is saying that parts are coming in a little bit at a time. It is going to be about 2 months before it can be fixed. If there is a recall, I feel as though the parts should be sent out in enough quantity for people to get their vehicles fixed. I have contacted 2 dealers in my area and got the same response. I think it's ridiculous for a recall to be issued, but the parts not available to get it fixed.
Tl* the contact owns a 2013 dodge durango. The contact was very concerned since the parts were still not available in order to have the repairs performed for recall the federal safety agency campaign number: 14v154000 (service brakes , service brakes, hydraulic). The dealer was contacted. The manufacturer was made aware of the problem. The vehicle has not exhibited the failure. The vehicle current mileage was 23,000.
Tl* the contact owns a 2013 dodge durango. The contact stated that the vehicle failed to respond to deceleration attempts. The contact attempted to have the vehicle repaired under the federal safety agency campaign recall number: 14v154000 (service brakes , service brakes, hydraulic) but was informed that the parts were not available. The vehicle was not repaired. The failure mileage was 7,200.
Tl* the contact owns a 2013 dodge durango. While driving at an unknown speed, the brakes failed and the steering wheel became difficult to turn. The dealer suggested that the vehicle may be included in the federal safety agency campaign number: 14v154000 (service brakes, service brakes, hydraulic); however, they could not determine the cause of failure. The vehicle was not repaired and the manufacturer was not notified. The VIN was unavailable. The failure mileage was 6,000.
VIN decoder
See the problems and recalls for an exact car
Buying a used 2013 Dodge Durango?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history