I have to tilt my key fobs up in order to crank car it cuts off on me while I am driving and hit a bump I am told that technician switch needs to be changed
2013 Dodge Durango: key fob or push-button start problems
9 of the 640 complaints about the 2013 Dodge Durango describe key fob or push-button start problems.
- owner complaints
- 9
- of this car's complaints
- 1%
- typical mileage
- 50,118
- recalls
- 5
Key fob or push-button start problems by model year
What owners say
While in motion (drive) on a city street and expressway the vehicle has shut off on me four different times on 11/24/2019 one week after becoming the new owner. The vehicle also stalled when turning the key fob to start the vehicle numerous times after shutting off. The key fob which turns the vehicle on and off at the slightest touch has abruptly turned the vehicle off while the car is in drive.
For weeks my 2013 durango sxt won't lock when pressing the key fob and sometimes when I unlock the car, the horn goes off several times, as if I'm locking the car. I've replaced the battery in the fob, so not sure why it's not working properly. My liftgate lock stopped working for a month and recently started working. My check engine light is on and the car randomly has a delay in starting. I'm reading that it could be a fuel pump relay and the 2013 durango has a recall for it, but my VIN isn't included in the recall even though it had a tipm recall that was repaired, which is closely associated with the fuel pump relay recall.
This car will completely lose power randomly. It will will shut off and turn bck on all by itself or if it shuts off I can barely touch the key fob and it will turn bck on without even turning the key!! Sometimes I have to put it in neutral and turn it off and back on. This vehicle is very dangerous, unpredictable, unreliable. Have taken it to few mechanics who won't even work on it cuz they can not pin point the problem. I hve taken it to dealership and they could not find anything except for a code for sirius radio subscription , really ! They even kept it over nite and it wouldn't act up for them. Please figure this out... Clearly this vehicle has issues if more than one complaint is being reported. I feel like I hve a ghost car. Please figure this out. It is dangerous when my car does this on freeway. Does it going 10mph....I can be pulling into my driveway at home & put it in park and bah just turns off on it's own for me. Anytime at different speeds whenever it wants, it shuts off and comes back on all on its own. Please figure this out. This car is not worth the amount of lives that can be lost...
Same as feb 2015 recall. Fuel relay replaced june 2019. As of july 9 2019 back in shop for tipm issues and replacement. After 4 days and a 3hr diagnostic study it was determined that the timp would need to be replaced and possible other modules. Vehicle originally had starting problem. Once fuel relay was replaced that ended. Then vehicle started but all dash lighting and error messages started flashing stating fcw was off, showed hill ascent indicator, showed brake indicator neither were on, showed service engine indicator and others. Wipers would randomly swipe even though they were off. Warning bell would randomly ding as if the seat belt was not fastened. It was. Headlights would randomly flash and the doors would unlock (this problem has been happening for 3-4 yrs but service would say to check key fob battery or possible interference of something else. Did drive vehicle to work approx 4 miles and home the first day of problem. Next day vehicle went straight to dealership approx 8 miles away. Still there 4 days later. Not repaired. Apparently my VIN is not part of original recall and now I will have to pay a minimum of $1560.00 for repairs in addition to the $472.00 I spent on the fuel relay.
Drove vehicle 10 miles to location. Parked vehicle, turned it off. Returned to vehicle 2 hours later. Entered vehicle, put foot on the brake, pushed the start button. Vehicle started as usual and then immediately stalled. I tried several times, with the same results. After waiting a few minutes, I tried again, and the vehicle started normally, and continued to run. This has happened to me approximately 6 times over the last 3 years. The key fob has a fresh battery, so that is not the problem. The problem usually happens when the vehicle has been driven and turned off. Never from a cold start. Driving distance doesn't make a difference either. First time it was less than 1/4 mile from home, next couple of times it was 10 miles from home. No real pattern, other than its a second start of the vehicle. When starting, all the vehicles normal start-up information is displayed, the radio works, headlights are on, etc. The display does not show that there is a problem with the vehicle. All seems normal except for the start and immediate shutdown.
Vehicle stationary, intermittently not starting when push button has been pressed, we can hear starter attempting to engage but will not start. Sometimes the starter continuously runs for about 10 seconds attempting to start the car and the only way to stop the starter, is you have to leave the vehicle and lock the car w/key fob. Has done this intermittently since july of 2017. The vehicle has had the fuel pump relay replaced due recall on 09/2015. The intermittent non starting issue has occurred a total of 12+ times. On two of the occurances the problems have been video taped. Had the vehicle to the dealership two different times and both times they state that they could not get the vehicle to duplicate the problem nor were there any codes in the system, therefore, they could not resolve the matter. When we tried to show them the videos they advised that they had no interest in viewing them. They also advised several times that without a duplication of the issue, that they could do nothing to resolve the issue. Dealership continues to maintain that we are the only ones that they know of that is having this particular issue.
Tl* the contact owns a 2013 dodge durango. The contact stated that the vehicle did not start when cranked. The failure occurred at least fifty times. The vehicle only started by using the remote start button on the key fob. The dealer and manufacturer were not contacted. The vehicle was not repaired. The approximate failure mileage was 24,000.
Tl* the contact owns a 2013 dodge durango. The contact stated that the vehicle stalled upon using the push button start on several occasions. The vehicle was taken to an authorized dealer twice. It was first diagnosed that the fuel pump relay needed to be replaced, but the failure continued. The contact indicated that a three step process needed to be completed to ensure the vehicle started and it still stalled intermittently. The vehicle was taken back to the authorized dealer who reprogrammed the computer from the first repair. The vehicle continued to exhibit an intermittent failure with the push button start feature. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 24,000.
Service bulletins that may apply
- Outside Power Fold Rearview Mirror Noise Or Loose At Pivot
- Speaker - none
- Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair...
- No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle,...
- No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle
- Blind Spot Or Park Assist Warnings, False Activation
- Flash: HVAC System Enhancement
- Summary to be provided on a future date.
Related recalls
Electrical system
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under the federal safety agency Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
- Risk
- A vehicle stall increases the risk of a crash.
- Remedy
- Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is V62.
Recall number 19V813000 · Recall details
Electrical system: alternator/generator/regulator
- What is wrong
- Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
- Risk
- If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
- Remedy
- Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is T36.
Recall number 17V435000 · Recall details
Electrical system
- What is wrong
- Chrysler (FCA US LLC) is recalling certain model year 2012-2013 Jeep Grand Cherokee vehicles manufactured September 17, 2010, to August 19, 2013, and equipped with a 3.6, 5.7 or 6.4 liter engine, and 2012-2013 Dodge Durango vehicles manufactured January 18, 2011, to August 19, 2013, and equipped with a 3.6 or 5.7 liter engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
- Risk
- A vehicle stall increases the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM. The recall began on August 7, 2015. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is R09. Note: This recall is an expansion of recall 14V‑530. Note: This recall has been superseded by recall 19V813.
Recall number 15V115000 · Recall details
Electrical system: alternator/generator/regulator
- What is wrong
- Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
- Risk
- If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
- Remedy
- Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is P60.
Recall number 14V634000 · Recall details
Electrical system: wiring
- What is wrong
- Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
- Risk
- If the vanity lamp wiring shorts, there is an increased risk of fire.
- Remedy
- Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is P36.
Recall number 14V391000 · Recall details
Questions about the 2013 Dodge Durango key fob
Is key fob or push-button start problems a common problem on the 2013 Dodge Durango?
9 of 640 owner complaints about the 2013 Dodge Durango (1%) mention key fob or push-button start problems. The model year with the most reports is 2011.
Is there a recall or service bulletin for this on the 2013 Dodge Durango?
There are 5 recalls and 37 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2013 Dodge Durango
Stalling 122Fuel pump 60Check engine light 43Won't start 41Fire or smoke 30Loss of power 27Wipers 15Hesitation 11Jerking 11Knocking 10Headlights 10No deployment 9ABS 8Engine failure 8Warning lights 7Airbag light 6Power steering loss 6
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