2015 Dodge Durango: key fob or push-button start problems

Filed Dec 15, 2021 · Engine · MO

The key fob would be in the car, foot on break and the car wouldn't start. Even with a replaced key fob battery. It didn't give any indication that the key fob wasn't detected but the car wouldn't start. It happened a total of 5 times. Twice leaving me stranded with 3 kids in the car.

Filed Aug 21, 2018 · Transmission · 90,000 miles · TX · crash · 1 injury

~october 2017, I was parked in my driveway with my daughter in the rear seat; I was getting ready to exit my driveway when I realized my key fob was inside the house. I left the car to go get my key fob and left the door open; by the time I got to my back door, my daughter was screaming (she was in her car seat) and the car was moving backward down the driveway, scraping against the house, into the street and across the road to the neighbor's house up their driveway. I ran after the vehicle and right before it struck my neighbor's garage, was able to throw my foot into the brake from the side while I fell on the ground. I was bruised and my car was damaged, but most importantly my daughter was fine but scared. I went to the dealership to have them take a look at the door/mirror and complained about the issue (this is referenced in the "action plan" for the visit), and the gentleman at the mike smith beaumont dealership stated that my vehicle must have had a quirk, because there was already an update available on that which they would test. When I came back to get my vehicle, I asked about the update, and he stated that he was mistaken; that only pickup trucks were getting that update. I asked why, because there's no less safety risk in a durango (in fact, probably more children). He did not have an answer but said he would get back to me. No one did, and I complained to dodge online. Eventually in august 2018 I got an oddly phrased notice that did not use the word recall but stated that "repairs" needed to be made. I wrote to dodge again and asked if they would assist with the original problems to my door/window but they would not. I am disappointed that dodge did not include durangos in this obviously existing technology and disappointed that it took a year to take any action (which does not help my repairs). I am very grateful we were not more badly injured.

Filed Aug 5, 2018 · LA

Stationary - whenever someone exits the vehicle, it would continuously beep and display a message saying key fob not detected- but it's sitting in the cup holder. There have been several occasions when I'm stopped at a streetlight and the car would shut off. Dodge has noted the problem, but could not find anything wrong. Ongoing since 2015.

Filed Jul 3, 2018 · Transmission · 48,407 miles · GA · crash · 1 injury

I started the vehicle with one foot still outside of the vehicle so the key fob could be detected and exited. As I exited the vehicle and took my right foot off the brake the car then engaged into drive and crashed into the woods. My right arm was slammed in the door and I hit my back on the side of the vehicle. Four of my small children were outside of the vehicle when this happened. There was a decent amount of damage to the vehicle. I took my vehicle to a local dealership where the problem was not duplicated and they could do nothing to rectify the problem. I am currently waiting to hear back from the manufacturer. I have received medical attention for my injuries and a police report has been filed. This a very dangerous issue that needs to be addressed. *tt *dt updated 10/15/18

Filed Aug 29, 2016 · Transmission · 5,818 miles · CA · crash

Tl* the contact owns a 2015 dodge durango. After the contact parked the vehicle in the driveway, removed the key fob, and exited the vehicle, it automatically shifted into drive and crashed into the garage. The contact stated that there was no warning indicator. The air bags did not deploy and there were no injuries and a police report was not filed. The front end of the vehicle was damaged, but the vehicle was not towed. The manufacturer was made aware of the failure and promised to call back. The failure mileage was 5,818.