I cannot buckle in my driver side seatbelt. I contacted the dealership I bought my car from and they said 361 parts have been ordered nationwide and no one is receiving the seat belt buckle part.
2015 Dodge Durango: seat belt won't latch or retract
10 of the 505 complaints about the 2015 Dodge Durango describe seat belt won't latch or retract.
- owner complaints
- 10
- of this car's complaints
- 2%
- recalls
- 0
Is there a fix? 7 service bulletins cover this area of the car. See below
Seat belt won't latch or retract by model year
What owners say
The contact owns a 2015 Dodge Durango. The contact stated that upon entering the vehicle, the driver’s side seat belt failed to click and lock into the buckle as designed. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 125,000.
Driver side and third row passenger side seat belts have stopped retracting, will not retract. Exterior tail light is going out due to faulty manufacturer seal, water gets in and destroys tail light from inside which also lets water get into license plate bulb and makes the license plate bulbs burn out constantly. I feel unsafe driving my vehicle due to the seatbelt not retracting, if I have to slam on my brakes, the seal belt does not lock up like it should. I cannot have a passenger in the third row passenger side due to the seatbelt being loose and not retracting at all. Vehicle has not been reproduced, confirmed or inspected yet by anyone other than myself and passengers. No warnings before any of the issues.
I had a car accident with my child and the front seat belt passenger side locked up and we ended up having to cut her out of the seat belt because it wouldn't unhook
Front passenger seat belt won’t retract. Rocker arms ticking. They were fixed 15 months ago and ticking again
The passengers seatbelt no longer retracts . Have to pay OOP to get it replaced seat was barely used and had my 17 year old sit in the seat who is lengthy and skinny the seatbelt no longer will go back in…. Not happy this should be included in the recall.
One seatbelt failed completely, refused to retract. The other one is failing. The first is in the process of getting replaced and the second is inevitably going to fail. Somehow this vehicle is not covered under the extended protection regarding the seatbelt for the 2013-2015 Dodge Durangos and Jeep Cherokees that had this problem. The dealers will not provide assistance and this a safety issue for me and my family.
Rear row seatbelt failed and no longer retracts. This happened at 60k miles with occasional use. Many users Report seatbelt problems in the driver, passenger and second row which is currently covered under an extended warranty. However, the third row is not covered and made with the same defective parts.
First noticed the seat belt not retracting completely on the driver seat. When buckled the seatbelt feels loose and when unbuckling it has to be physically moved to the side to be able to exit vehicle. This issue has started happening on the front passenger seat as well. Upon looking to see if something was in the way of it retracting the plastics on both sides appears cracked. Vehicle will be taken into dealership to be inspected. I question the effectiveness during an accident if the plastic was to give away if the seatbelt would somehow be compromised.
I have a brand new dodge durango that is only a couple months old. I do not even use my back seats to sit in so I know this was not caused from wear. On the passengers side back seat you can see the foam hanging out of the seat, the seat cover does not attach to the seat it is an open area. I took my durango to the local dodge dealership and they said they would fix since my durango is under warranty. They ordered me a new seat cover and they new one was worse than the first one that was on the car, they then told me this is a design flaw and they could not help me, they offered to cut out some of the foam so it would not hang out of my seat, but you can still see the inside of the seat. I am extremely upset, I paid $40,000 for this automobile and have to live with seeing the inside of my seat foam hanging out of my backseat. It is located on the inner part near wear the seatbelt buckle connects. I need help, I feel like I have been taken advantage of.
Service bulletins that may apply
Related recalls
No recalls on record for this model year.
Questions about the 2015 Dodge Durango seat belt
Is seat belt won't latch or retract a common problem on the 2015 Dodge Durango?
10 of 505 owner complaints about the 2015 Dodge Durango (2%) mention seat belt won't latch or retract. The model year with the most reports is 2014.
Is there a recall or service bulletin for this on the 2015 Dodge Durango?
There are 0 recalls and 7 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2015 Dodge Durango
Water leak 29Knocking 14Fuel pump 12Backup camera 9Fire or smoke 9Headlights 8Check engine light 6Won't start 6No deployment 5Key fob 5Stalling 5
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