Three seat belts on my 2015 Dodge Durango R/T are broken and unusable: one in each of the two second-row seats and one in a third-row seat. In all three, the retractor no longer retracts, so the belt will not tighten or hold a passenger securely. I first noticed the problems in early August 2026, at the same time as a failure of the driver’s seat belt. The driver’s belt has since been repaired under a safety recall. Safety risk: With these belts inoperable, passengers in those seats cannot be properly restrained. In a crash or sudden stop, they would be at serious risk of injury or death. I have two children who normally ride in the second row, and I am currently unable to transport them safely in this vehicle. The Durango is my family vehicle, so this affects our daily routine as well as our safety. Dealer confirmation: I could not get a service appointment until September 28, 2026, over a month after I first reported the problem. At that visit, Fitzgerald Automotive in Hagerstown Maryland, confirmed the driver’s belt failure, ordered the recall part, and sent me home with the vehicle with the driver’s belt still inoperable. I drove it that way until the part arrived and the repair was completed on [XXX]. The dealer did not identify the second-row belt failures, and I had to ask them to re-inspect the vehicle. They then confirmed the second-row belts were also broken. The dealer tried to order the replacement parts for the second row seatbelts. Parts availability: The dealer reports that Mopar has no replacement parts in stock and cannot give an estimated availability date. I also contacted Mopar/Stellantis customer care on [XXX], and they assigned a specialist named Phil under case number [XXX] to initiate a nationwide parts search. As of [XXX], the specialist has said there is nothing to update, and no ETA has been provided. The second- and third-row belts have now been inoperable for about three months. Inspection by others: Dealer only INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA
2015 Dodge Durango seat belts problems
17 complaints (3% of all complaints for this car).
- owner complaints
- 17
- of this car's complaints
- 3%
- crashes
- 0
- recalls
- 0
Which part fails
Owners did not name a specific part.
At what mileage
Complaints by mileage at the time of the problem.
Dodge Durango seat belts problems in other years
Specific symptoms reported on the 2015 Dodge Durango seat belts
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
No recalls on record for this model year.
Related investigations
Seat Belt Retraction
The Office of Defects Investigation (ODI) opened this Preliminary Evaluation to investigate complaints alleging improper retraction of the front seat belts (driver or passenger) due to the plastic guide of the D-ring cracking in model year (MY) 2014 Jeep Grand Cherokee vehicles. The purpose of the investigation was to understand the scope, frequency and safety related consequence of the alleged defect. The subject condition occurs when the plastic material encapsulating the metal substructure of the front seat belt, B-pillar mounted D-ring cracks. The structural integrity of the D-ring remains intact; however, cracking of the plastic material pinches the webbing at the D-ring, thereby preventing it from properly retracting, and leaving the belt loose on the occupant. In addition to the detectability of the loose belt, the cracks in the plastic guide are also apparent by visual inspection, and many reports indicate the webbing can be manually fed back into the B-pillar/retractor to improve seat belt fit. ODI review of the available data has not identified any injuries attributable to this failure.In its November 6, 2019 response to ODI's September 8, 2019 information request letter, which was scoped to include MY 2013 to 2015 Grand Cherokee and Dodge Durango vehicles, FCA providedinformation (portions of which were submitted with a request for confidentiality) detailing several material and process changes involved in the production of the subject D-ring. Based on these changes, FCA sub-divided certain production periods into population groups representing different design levels of the D-ring. FCA's response also confirmed the same D-rings were used in Dodge Durango front seat belts. ODI notes that installation of seat belts during vehicle production involves highly controlled processes, in comparison to field service, which ensures all mechanical and electrical connections are properly secured.ODI analyzed complaints submitted directly to the agency and complaint data received from FCA. During this review, ODI identified elevated failure rates for Grand Cherokee and Durango vehicles produced from mid-June 2013 through July 2015 when compared to vehicles produced both prior to and after this period. Additionally, review of FCA warranty data indicated a similar pattern of elevated warranty claims in the suspect July 2013-July 2015 period. The primary factors for the failure rate differences appear to be a D-ring material change (from nylon to a Celcon plastic) starting in mid-June 2013 and a subsequent change (to a Delrin material) in August 2015, however other production changes occurred during the suspect period, as discussed in greater detail in FCA's November 2019 response. ODI's analysis of the various data sources showed vehicles produced in the suspect period experienced failure rates approximately 2 to 4 times higher, depending on the data source and production period evaluated. However the analysis also indicated a declining failure trend.Given the detectability of the condition, the failure frequency combined with a currently declining failure trend, and lack of injuries attributable to this condition despite significant time in service, ODI is closing this Preliminary Evaluation without further action. The closing of the investigation does not constitute a finding by the federal safety agency that a defect does not exist, and the federal safety agency will take further action if warranted by future circumstances.In the course of the investigation, FCA has informed the agency of its intention to offer an extended warranty for Grand Cherokee and Durango vehicles built during the suspect period. See the PE19-011 document repository at fo
PE19011
What 2015 Dodge Durango owners say
Most recent owner complaints, unedited.
I cannot buckle in my driver side seatbelt. I contacted the dealership I bought my car from and they said 361 parts have been ordered nationwide and no one is receiving the seat belt buckle part.
The contact owns a 2015 Dodge Durango. The contact stated that upon entering the vehicle, the driver’s side seat belt failed to click and lock into the buckle as designed. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 125,000.
Driver side and third row passenger side seat belts have stopped retracting, will not retract. Exterior tail light is going out due to faulty manufacturer seal, water gets in and destroys tail light from inside which also lets water get into license plate bulb and makes the license plate bulbs burn out constantly. I feel unsafe driving my vehicle due to the seatbelt not retracting, if I have to slam on my brakes, the seal belt does not lock up like it should. I cannot have a passenger in the third row passenger side due to the seatbelt being loose and not retracting at all. Vehicle has not been reproduced, confirmed or inspected yet by anyone other than myself and passengers. No warnings before any of the issues.
B post seat belt path mount is cracking like on the current recall for this year and model.
I had a car accident with my child and the front seat belt passenger side locked up and we ended up having to cut her out of the seat belt because it wouldn't unhook
The passengers seatbelt no longer retracts . Have to pay OOP to get it replaced seat was barely used and had my 17 year old sit in the seat who is lengthy and skinny the seatbelt no longer will go back in…. Not happy this should be included in the recall.
Front passenger seat belt won’t retract. Rocker arms ticking. They were fixed 15 months ago and ticking again
One seatbelt failed completely, refused to retract. The other one is failing. The first is in the process of getting replaced and the second is inevitably going to fail. Somehow this vehicle is not covered under the extended protection regarding the seatbelt for the 2013-2015 Dodge Durangos and Jeep Cherokees that had this problem. The dealers will not provide assistance and this a safety issue for me and my family.
Hello, I just had my two front seatbelts replaced because of the safety recall of the pretensioners. I also noticed that the 3rd row seatbelts are having the same issue the upper part that holds the seatbelt is cracked and seatbelts won't retract back in once my kids use them I need to manually feed them back in inch by inch until it all goes back in slowly.
Questions about the 2015 Dodge Durango seat belts
Does the 2015 Dodge Durango have seat belts problems?
Owners have filed 17 complaints about the seat belts of the 2015 Dodge Durango, 3% of all its complaints.
At what mileage do 2015 Dodge Durango seat belts problems start?
Not enough complaints include the mileage to tell.
Was there a recall on the 2015 Dodge Durango seat belts?
There is no recall for this problem on this model year.
What year does the Dodge Durango have the most seat belts problems?
The Dodge Durango model years with the most seat belts complaints are 2014 (56 complaints), 1999 (30 complaints) and 1998 (27 complaints).
Other 2015 Dodge Durango problems
Lights 197Electrical 95Seats 91Airbags 42Engine 40Transmission 38Fuel system 22Body 21Acceleration 18Brakes 9Suspension 9Visibility 7Driver assistance 3Steering 3Tires 2Locks 1
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