Component: Seat belts / Seat belt retractor assembly. Description of Defect: The front passenger seatbelt retractor mechanical lock failed under normal operation with no accident history. The seatbelt completely retracted into the housing and is stuck, making it impossible to pull out or secure a front-seat passenger. Safety Risk & Manufacturer Delay: Operating the vehicle with a disabled front restraint system violates Federal Motor Vehicle Safety Standards and creates an immediate safety hazard for occupants. The manufacturer (Stellantis/Mopar) has kept this critical safety component on indefinite backorder since August 2026 (over 3 months) with no fulfillment date available, effectively forcing the vehicle to be operated with a permanently disabled primary safety restraint position.
Dodge Durango seat belt problems
106 of the 13,795 owner complaints about the Dodge Durango describe seat belt won't latch or retract, most of them for the 2014 model year.
- owner complaints
- 106
- worst model year
- 2014
- typical repair cost reported
- $600
- typical mileage
- 62,200
By model year
Often reported together
No deployment 4Ball joint 3Brake failure 2Won't start 1Wipers 1Water leak 1Pulling 1Stalling 1
What owners say
The 3rd row passenger seat belt assemblies are broken as well as the front seats. There was a recall on the front seats for this issue and the rear seats in my vehicle are the same way. I am unable to have a passenger in the very back passenger side because the broken plastic is causing the seatbelt to be stuck and not retract. It was this way when I bought the vehicle.
Vehicle Safety Complaint – 2026 Dodge Durango I am reporting a recurring safety issue involving the driver’s seat belt in my 2026 Dodge Durango. The seat belt repeatedly becomes stuck/locked in the retractor and will not pull out far enough for me to buckle it. This has occurred more than once and has prevented me from being able to properly secure myself before driving the vehicle. I have attempted to allow the seat belt to fully retract and then slowly pull it back out, but the problem continues to occur. I am very concerned because this is the driver’s primary safety restraint, and when the seat belt becomes stuck, I cannot safely operate the vehicle. This vehicle is a 2026 model and should not be experiencing a recurring failure of such a critical safety component. I am requesting that this complaint be documented and investigated as a potential seat-belt retractor or restraint-system defect. I would also like to know whether similar complaints have been reported for this vehicle and whether any recall, investigation, technical service bulletin, or other corrective action applies. Vehicle: 2026 Dodge Durango Component: Driver’s seat belt/retractor Problem: Seat belt locks/sticks and cannot be pulled out for use Frequency: Recurring Safety consequence: Driver is unable to properly buckle the seat belt and safely operate the vehicle.
The seatbelt is locking up and won't pull out for the driver and the front passenger.
The passenger side seatbelt retractor broke, will not release seat belt at all. I am aware that the federal safety agency did testing in this particular year and model, and some are covered and some are not included in the recall, to be determined by the last 8 digits of the vin #. I wish to dispute that my particular vehicle SHOULD be included in the recall. I can prove it is broken, a manufacturing defect. This is a MAJOR safety concern. I wish for an exception to the validity on the testing that was done on your end, which was found to only be an issue on certain “batches”. Apparently, this is a defect and should be repaired as soon as possible and I should not be charged. I can no longer drive this vehicle as long as I have a person in the passenger side. In case of an accident, because I was aware of this defective part in my Dodge Durango, I could personally be held responsible for anything that happens to my passenger and also for any repairs that happened as a result of the decision made by HHTSA, to pick and choose only particular “vin numbers”on the same make and year of the the 2014 Dodge Durrango. I ask for a reversal on this previously made decision. And to make dodge take care of the replacement of the part necessary and labor. It clearly IS a manufacturing defect, no matter what “batch” was decided as defective
I cannot buckle in my driver side seatbelt. I contacted the dealership I bought my car from and they said 361 parts have been ordered nationwide and no one is receiving the seat belt buckle part.
Extended warranty was issued on driver and passenger front seat belt assembly due to crack in upper seat belt plastic guide, preventing proper retraction. I would like the report the same issue on 3rd row rear passenger seat belts as well.
I have a 2014 Dodge Durango. The driver side seat belt will no longer retract. I took vehicle to the nearest dealership, and they said a repair would not be covered under warranty and quoted me at $375.00 for a $50 part and the rest being labor for about 1.5 hours of work. I asked about any warranty since it was a safety issue but they said it was not covered. I am really disappointed to hear that the seat belt retraction not working and therefore causing the seatbelt to no function properly is not a safety concern for dodge. I got home and started doing research and can see that there have been numerous complaints about this same issue: [XXX] and a related recall: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2015 Dodge Durango. The contact stated that upon entering the vehicle, the driver’s side seat belt failed to click and lock into the buckle as designed. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 125,000.
Driver side and third row passenger side seat belts have stopped retracting, will not retract. Exterior tail light is going out due to faulty manufacturer seal, water gets in and destroys tail light from inside which also lets water get into license plate bulb and makes the license plate bulbs burn out constantly. I feel unsafe driving my vehicle due to the seatbelt not retracting, if I have to slam on my brakes, the seal belt does not lock up like it should. I cannot have a passenger in the third row passenger side due to the seatbelt being loose and not retracting at all. Vehicle has not been reproduced, confirmed or inspected yet by anyone other than myself and passengers. No warnings before any of the issues.
Related recalls
Seat belts
- What is wrong
- Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured June 2, 2013, to June 28, 2014, and 2014 Jeep Grand Cherokee vehicles manufactured October 30, 2012, to April 30, 2014. Due to a fault within the Occupant Restraint Control (OCR) module, the frontal air bags, seat belt pretensioners, and side air bags may be disabled. The malfunction indicator light MIL should illuminate to initially warn drivers of a failure.
- Risk
- If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates use of the passive restraint system.
- Remedy
- Chrysler will notify owners, and dealers will replace the ORC module, free of charge. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is P67.
Recall number 14V643000 · Recall details
Seat belts: front: retractor
- What is wrong
- Vehicle description: certain van, wagon, pickup trucks, passenger and sport utility vehicles, fail to comply with requirements of fmvss no. 209, "seat belt assemblies." the front seat belt retractor may not comply with the requirements of the standard.
- Risk
- If the retractor does not work properly, it will not adequately protect occupants in the event of a crash.
- Remedy
- Dealers will replace the seat belt retractor. Owner notification began august 20, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1‑800‑853‑1403.
Recall number 01V119000 · Recall details
Questions about the Dodge Durango seat belt
Which Dodge Durango years have seat belt won't latch or retract problems?
The model years with the most reports are 2014 (34 complaints), 1999 (13 complaints) and 2015 (10 complaints).
How much does it cost to fix seat belt won't latch or retract on the Dodge Durango?
Owners who mentioned a price put the repair at about $600 (median of 5 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
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