My 2012 Dodge Durango was serviced under the federal safety agency Campaign 19-V813. This called for the replacement of the fuel pump relay to correct a potential no-start or stall situation. This also prevented fuel pump failure due to the unit not being switched off by the TIPM when the car is turned off. This repair has not corrected the problem. The car would be available for inspection upon request. The safety of the occupants could be at risk. The problem is intermittent and has not been able to be duplicated at the dealer. There are no warning lamps or codes that can be read. The car will crank over for an extended period of time but will not start. This is an intermittent problem and occurs two times a month or more, has been happening since Fall of 2020, and has been increasing in frequency. The fuel pump relay was replaced in June 2021 and the car had a no-start two weeks later. The check engine light does not come on. No codes are found by the dealer. The engine has not quit while in motion, but possibly could as this problem increases in frequency. On two occasions while the car was in motion the right rear window went down for no reason. The window could not be raised until the car was brought to a stop, turned off and started again. The window could then be raised using the driver's door control. This poses a danger to the occupants of the vehicle especially during severe weather and is at least a distraction to the driver. The common denominator in these two problems is the TIPM. I think the fuel pump relay problem is actually a problem found deeper within the TIPM. Chrysler is simply saying that the "flix" is a relay and not the real culprit, the much more expensive TIPM. The dealer says they cannot diagnose this problem unless it is happening on their lot. They have inspected the fuel pump relay work that was done under recall and said that the installation was correct.
2013 Dodge Durango fuel system complaints
Page 2 of 4: complaints 11 to 40 of 92, newest first, as owners wrote them.
Crank wont start engine light etc sign and abs and crank forever then start then cut off within 5-10 secs with high rpm
I believe that my vehicle falls under the Dodge R09 recall. As I accelerated on the gas, my car stalled out causing me to coast to the median. After about 30 minutes the car began to run without issue again. My vehicle acted exactly like the description from the recall for the fuel sensor. However, Dodge told me to pay out of pocket because it was not under the recall.
My vehicle has been recalled, I believe, twice for the Fuel Pump Relay (Campaigns R09 or P54) . On June 21, 2021 I scheduled an appointment with my local World Chrysler Dodge Jeep store to have the recall performed. For approxmimately 1 month, other than sluggishness, the car functioned normally. In the July, the car began stalling for no reason again. The recall performed on the vehicle HAS NOT corrected the issue with the Fuel Pump Relay. I had once incident in June 2021 where the car stalled in the middle of an intersection and I was in serious danger of being hit by other vehicles travelling toward my car. I was fortunate that there were a few people who pushed my car off to the side of the road. This past week alone, my car has had three incidences when I start the car, the engine turns over, and then immediately stalls. You cannot immediately restart because the engine will just crank, but not turn over. You must wait a few minutes before you can restart the vehicle. There are the same issues I was experiencing before the new relay pumb was replaced. In my opinion, in addition to the stalling, the new relay has made my car run very sluggish. It is not very responsive when pressing my foot on the gas pedal, it bogs down first, and then it begins to respond. It has been dangerous when I am trying to enter a busy roadway and need the vehicle to go quickly so I can merge in to traffic. It just bogs down. This is not just a one time incident, the car has stalled at least 5 times since the replacement in June 2021. Today alone, August 28, 2021 it started/stalled twice. No inspection of the component has been done. I tried to get a second new replacement but was told that too many people were on the waiting list, and there weren't enough new parts to redo the work already done on my vehicle. No warning lights of any kind come on and there are no other symptoms of the proble before it occurs. No one has been able to reproduce the problem.
There has been a fuel pump relay recall since 2019. I have tried several times and as late as today 3/23/2021 I get the same excuse. I am told it's on a national back order and they don't know when they will get to me or I've been placed on a waiting list. I don't understand how this is so because a malfunction of this part can result in death. Again this has been out since 2019.
Fuel pump check valve is bad. Vehicle will not start, it will not auto start nor start with brake+start button. In order to start vehicle it must first be put in on mode to initiate pressure build pressure in order to then start the vehicle. There are only 90,234 miles on the vehicle.
After my vehicle stalled while driving as stated by the prior recall, I have had the same problem as though my car will just stop running at any time. It is quite scary to think that I am driving a 'fixed' car and am experiencing the same problems as before. My car now unlocks and locks as well, which is a huge safety concern because I cannot keep safely any personal information in my vehicle or prevent it from being broken into. The intial recall repair did not fix the underlying problem. I am waiting for it to stall out.
Since I purchased this vehicle in january 2020 11th, it drove like it had bad gas in it. It wanted to go when I accelerated but slow to move. I was not told by the dealer nor given car fax about the recall and the dangerous it could pose to me and my family. I had a leak, which had to do with transmission and I repaired it out of our own expenses bc it wasnt covered. It also stopped turning on as well. My husband was visiting his sister, and it cut off while coming onto the on the ramp of a local street. Exactly what the recall said as notified in december 2020 happened while in motion on a busy road. I am thankful it was my husband and not me and my three young children. That day was january 1st 2021, the car was towed to my home, aaa only allows one tow. And gate of dealership was closed. It is still there. And I was told it was on back order the part and wont be in until february. I am without a loaner as well as a rent a car. Unfortunately the dealership in my home wont have the part until febuary and I already drove to the dealer I purchased from over 100 miles away 2x since our pruchase and its not safe to drive.
My durango started to spurter around 30 MPH and again at around 50 MPH. It also seem to not have to power to get the durango to get up and go it seem to lag and not have the power. I am not understanding why there is no replacement for the recall parts for this vehicle. Back in 2018 I had to get the vehicle looked at and they said there is no new product to replace the recall part and here we are in 2020 and still dodge has nothing to replace the bad part with. I am having to purchase the part that is not working and replace it with a new bad part. Dodge it is time to get it together and fix it
My vehicle get stall once on a while it takes a few turns to get it started it it happened three times already
We received notification of of recall v62/the federal safety agency 19v‑813, fuel pump relay, in november of 2019. We called the dealer and were told that a remedy was not yet available. I just called again today, 16 oct 2020, and a remedy is still not available. Coming up on a year since the original notification.
Recall v62 has been partially repaired twice. My vehicle continues to shut off while driving- always when I am going down the road with my children in the car and randomly shuts off- I lose power steering and have to hope that it doesn't cause an accident. I have complained about this and nothing has been solved yet. This issue happens all the time- no specific day- everyday. Please address
Tl* the contact owns a 2013 dodge durango. The contact stated that the vehicle was at a stand still, when the vehicle failed to start. The contact stated no warning light was illuminated. The contact was able to start the vehicle later. The vehicle was taken mt home chrysler jeep dodge (2800 american legion blvd, mountain home, id 83647, 208) 580-1000), where it was diagnosed with needing the timing cover to be replaced. The vehicle was taken larry h. Miller chrysler jeep dodge ram boise located at 222 s auto dr, boise, id 83709, (208) 514-0835, where it was also diagnosed with needing the timing cover to be replaced. The vehicle was repaired but continued to experience the failure. The vehicle was taken back to larry h. Miller chrysler jeep dodge ram boise for a second time to be made aware of the federal safety agency campaign number: 19v813000 (electrical system) however, the part to do the recall repair was unavailable. The dealer replaced the fuel pump relay. The vehicle was repaired but continued to experience the failure and was taken back to dealer. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Vin tool confirms parts not available. The failure mileage was 104,000.
While driving in motion my vehicle stalled in the middle of a busy intersection, I then had to coast to a street near the road, turn the truck off and restart it. No check engine light was present. It then happened again near my home, this was no longer than a 3 minute time span from the first time it happened. Weve had this happen at random times through out the year. Weve had a fuel pump relay replaced in january of 2020 which is 7 months ago and the same issue is occuring again.
I am financing this vehicle as of 4 days now, there are 2 open recalls, 1. Alternator 2. Fuel pump relay (that has not been solved). My problem is my daily driver can stall out at any giving moment!!! That can cause injuries to myself and/or others. My car was left running (maybe 10 minutes tops) I put it in gear pull around my AC goes hot, my ABS and traction control lights flash on my dashboard, I pull over before getting on the main road, place it in park and turn off the vehicle, it did not turn over nor turn in the ignition. I may be out of place, but how can you continue to sell, if recalls are not yet fixed? I am afraid to get on the hwy for work, I drive 15mph under the speed limit. Sincerely, a upset customer
There has been a recall on this car for a fuel pump relay that causes stalling. I've had the stalling problem from the day I bought the vehicle. I called to have the defective component(s) replaced back in december of 2019. It's aug. 2020 now. I called my dealer and got the same response ' parts aren't available yet for the recall'. 9 months since we were notified of the recall. Far from what anyone would consider 'a timely remedy'.
Tl* the contact owns a 2013 dodge durango. The contact stated that while driving at various speeds, the vehicle loss motive power and stalled. The vehicle was taken to five star chrysler dodge jeep ram of warner robins located at 2817 watson blvd, warner robins, ga 31088, where the mechanic replaced the fuel pump. The failure recurred with the contact not being able to start the vehicle and the vehicle was towed back to the same dealer to be diagnosed. The contact was informed that the fuel pump relay was defective and needed to be replaced. The fuel pump relay was replaced however, the failure persisted. The contact was then informed that the vehicle was included in the federal safety agency campaign number: 19v813000 (electrical system) however, the part to do the recall repair was not yet available. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 35,000.
Durango has stalled at high speeds. While slowing down at lower speeds, the vehicle will, on occasion, start to stall as it sort of rumbles and shakes. Now the durango will not start. All symptoms seem to align with known recall issues, however, recall repair is not yet available. Has been symptomatic since april 2019 until present. I have taken this problem to the dodge dealership for diagnosis and repair. They are unable to replicate the issue but were able to run up a bill of $3000 for items that did not fix the issue. I do not feel safe driving this vehicle and worry about having a total power failure while at high speed.
Truck as stall a couple of times and starting up properly. The dodge dealer is saying there is no remedy for this or there are no parts to fix this issue. This has stall in motion and stationary. In my drive way and on a city street.
I purchased a 2013 dodge durango from new smyrna beach chrysler dodge jeep at the end of july 2018. The morning after we purchased it the car wasn't acting right and wouldn't start. After having my vehicle up there until the end of august they finally replace the fuel relay pump. I got a letter saying that there's a recall on the vehicle and the part that was put in was a part of the recall. My vehicle started acting funny and doing the same things that it did less than two years ago. It's been struggling to start and I have video of it from less than two years ago and now doing the same thing. I had my vehicle towed to the dealership and they told me that my battery was dead and they couldn't do anything until I replaced it. My battery was not dead when I left my house and this is what the recall does it drains the battery. I was almost in an accident less than two weeks ago when my car stalled while I was driving home with my four children in the car. The dealership made me purchase a new battery and are asking me to get an authorization from chrysler to cover the charge and the part of I have to now pay for that too. I looked my car up and it's showing other recalls as well. I reached out to gibs law firm because they have a huge class action suit because of my same issue. My family is struggling and my husband is missing work because we don't have our vehicle.
A safety recall, the federal safety agency 19v‑813, was issued in november 2019 and it is june 2020. Speaking with a dodge recall rep today, they don't know when it will be available. When I quoted their website that indicated the owner will be provided an interim repair, the rep informed that I would have to take it in to the dealership to have it diagnosed so that they could escalate it but still didn't couldn't tell me if I would receive an interim repair and what that might be. On top of that, I would have to pay for the diagnosis to escalate it for a known recall. This vehicle stalls and shuts down at any speed or when I hit a bump in the road.
Stalling while vehicle is in motion and now the vehicle won't start at all. Loss of power when it stalled.
Tl* the contact owns a 2013 dodge durango. The contact received notification of the federal safety agency campaign number: 19v813000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the fuel pump was previously repaired however, the repair failed to fix the failure. The contact stated that the tipm was replaced to fix the failure of the fuel pump. The manufacturer was notified of the failure. The vehicle was not repaired under the recall. The failure mileage was 103,000. Vin tool confirms parts not available.
My car often loses power, this is due to a fuse/relay to the fuel pump. This was a recall item, that continues to fail, while I am on the highway, city streets, and other tricky locations, sometimes even in a parking lot. This has been a recall incomplete, remedy not yet available since november 2019. I continue to buy the replacement part to repair my car, with no reimbursement from dodge. I have had my car into dodge 2 time for them to repair, I have purchased 2 additional and purchased at least 9 additional relay switches from amazon. So this is fails quite often, 13 relay switches. Part number is 5600 7080 ab. I need a fix soon.
the federal safety agency RECALL NUMBER19V-813. WHEN IS THIS GOING TO BE RESOLVED?
Car will not start. Car turns over but will not run . Recall was looked at and temporary fixed on 9/1/15 it was the fuel pump relay . On 6/18/2019 it was fixed again . It was also fixed one time before this date ( I do not have that date) today is 4/10/2020 it took 5 tries to start the car this morning . Dodge claims they do not have a solution to the problem yet . Its been 5 years !!! Does someone have to die before they fox it. The car can stall out when on the highway . This will be the 4th time I will have this fixed.. Dodge fix this before me or my grand kids die!!!!!!!!!!!!
Car will not start. It will turn over but not run. Recall was looked at but not fixed permanently . This is the 4th time that I am going to have this problem fixed in the past 5 years . Dodge claims that there is no solution yet . Its a fuel pump relay how hard could it be to fix . Today is 4/10/2020 it took 5 tries to start the car. Does some have to die before dodge comes up with a solution? Car can stall out when on the highway !!!!
My car broke down I took it to a dodge dealership tel me a start went bad a fuel pump and condenser then I drive back from queens ny back to albany my car stalls on me like it did in queens now dodge is telling it's a electric problem now plus fuel pump
Car shut off in middle of road while driving. I was stuck in the middle of the road. Luckily, I was on a secondary road and not on a major highway as I normally am. This put my safety as well as the safety of my family at risk. Car would not restart and could not be moved out of the road. Appears to be related to the federal safety agency recall 19v‑813. No remedy is available. Dodge wants me to have the car towed at my cost to a local dealership. My husband tried to replace relay but part given by auto store doesn't match up exactly. Recall was from 11/14/2019. Why has the remedy not been released? Will it take a death for someone to take this seriously? I do not feel that I should have to pay to have the car towed and diagnosed. (recall related incident) ts
This vehicle has consistently given me problems with stalling. Year after year with this vehicle and I'm to the point to where I can barely drive it yet still have to pay payment after payment while fearing for mine and my children's safety in it. It's already had a recall fixed a few years back with something involving the fuel pump relay and that yet has to stop the stalling and the dealer can never tell me what the issue is... I can be driving 70 MPH miles down the highway or 30 MPH in residential and it just completely dies out on me and I lose control of power steering and all electrical goes out on dash. Sometimes I can just keep turning over ignition and it will pick right back up then other times I have to put in park and restart. I have at times, but not each time, associate the stall with hitting potholes or going over railroad tracks, bridges or anything that makes the vehicle feel a bump yet other times it does it for no reason whatsoever. I either need it to be fixed or given another vehicle of equal value. I've paid so much already and still owe 11 payments and can not afford to just purchase another vehicle. Would appreciate some help resulting in a solution to benefit me and my family's safety. The date below for 'when did it occur' is today's date as it done it today and has done so over the last 5/6 years I've had it..
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