The contact owns a 2013 Dodge Durango. The contact stated that while the vehicle was parked, the driver's side headrest deployed prematurely. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 95,820.
2013 Dodge Durango seats complaints
Page 2 of 4: complaints 11 to 40 of 76, newest first, as owners wrote them.
The active restraint in the driver’s side headrest deployed on it’s own without the vehicle being in a collision.
The contact owns a 2013 Dodge Durango. The contact stated that while reversing into a parking space, the driver's side front seat headrest was deployed without impact. The contact sustained an injury to her head; however, no medical attention was received. No warning lights were illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 146,000.
Passenger active head restraint deployed unexpected and without collision.
I was driving about 40 miles per hour when the front passenger seat headrest exploded. The front cushion of the headrest just blew off. The seat no longer has a functional headrest. Now the airbag light is on.
Was parked at school when the headrest on the passenger front seat just deployed and hit my husband in the back of the head. It just popped, sounded like a shot went off.
The passenger headrest deployed with no warning. My daughter was sitting in the seat while we were driving at 40 mph when the headrest shot forward and hit her head. There was no accident and no collisions of any kind to cause this to happen.
While my wife was driving the passenger seat headrest popped out for no apparent reason. The headrest will not pop into place. We are concerned with the remaining headrest in the car for fear they will pop out at any moment. Please let’s try to resolve this problem before someone looses a life due to a problem we know exists. Will you all also please send info on possible solutions. There are many forums stating solutions but the headrest will not pop back in. The suv was not involved in any collision for this to have happened. Please help
The headrest has opened and nothing caused that to happen.
Driver seat Headrest “exploded” open while I was driving, no one else was in the car, there were no warning lights that this was going to happen. The headrest remains in the same state if inspection is needed.
Passenger side head restraint "exploded". We were backing out of a parking space and the thing popped open; no collision or sudden stop, just backing up.
I was sitting in the vehicle while it was in park, idling, and the driver’s seat active headrest suddenly deployed. Nothing struck the vehicle to cause it to jar suddenly. I was sitting in my kids’ school parking lot dropping them off. When looking inside the deployed headrest, it seems like there is a broken plastic piece that possibly works to keep the headrest “latched.”
The contact owns a 2013 dodge durango. The contact stated while the vehicle was stationary, the passenger’s side front seat headrest air bag deployed inadvertently. The contact stated that the check engine warning light was illuminated. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The manufacturer was not informed of the failure. The failure mileage was approximately 95,000.
The front driver side headrest deployed while driving down the road at 45mph
The driver's side headrest safety feature deployed while I was sitting stationary (parked) on a city street. The safety feature is designed to deploy during a rear end accident to prevent whiplash. The headrest burst open striking me in the back of the head without there being any rear end collision or movement of the vehicle. There was also no one sitting in the back seat that could have caused the headrest to deploy. I contacted two dodge dealerships to inquire about recalls for this issue. The two dealerships were unaware of any recalls or issues for my vehicle. The replacement/repair cost would be at my expense.
My wife was sitting in the passenger seat and got hit in the back of head by the headrest. I was driving approximately 45mph on a city street when it deployed violently for no reason whatsoever. We have never been in an accident with this vehicle so there's no reason this should have happened. It gave her a pretty good headache too.
My husband was driving and the headrest popped open as if he had an accident. He was driving on a highway in the middle of a city, stayed in one lane. There was no accident or sudden stop or anything simulating an impact. The headrest hit my daughter in the head causing a headache.
Front passenger seat headrest deployed on it's own while vehicle was parked.*dt
The active headrest restaint deployed for no reason while car was being driven. Looks like the plastic holding the pin failed.
Headrest deployed without impact - deployed while vehicle running but in park. Loud pop and seat hit me in the back of the head.
The passengers headrest was deployed without warning. Car was in the garage when this occured. No one was injured and no accident occured. This could have caused bodily damage if passenger was in place. Dodge has informed us there is no replacement because they discontinued this part. Passenger seat no longer safe because no replace is available. Headrest shouldn't deploy on its own.
Tl* the contact owns a 2013 dodge durango. The contact stated that while driving 65 MPH, the contact heard a loud popping sound coming from the rear of the vehicle. The contact continued driving to her residence. The contact stated when exiting the vehicle, she became aware the front driver side headrest was gaped open. The contact called marmie chrysler dodge jeep ram located at 1724 10th st, great bend, ks 67530, (620) 792-2571 and made the dealer aware of the failure. The vehicle was not diagnosed nor repaired. The manufacturer had not been informed of failure. The failure mileage was 103,000.
The active head restraint on the passenger side deployed suddenly without warning. We were traveling on a city street at approximately 30 MPH. The passenger was hit on the back of the head and had a severe headache. There was no nor has there been any rear collision. After examining the inside of the restraint I could see broken pieces of plastic that appeared to had been keeping it together.
On july 10, 2020, while driving 45 MPH on a straight highway, my driver side headrest deployed into the back of my head causing a severe headache. I was not involved in an accident. It just randomly deployed. I have since researched and found that this is not the first incident and that there has been no recall issued for it. I am now forced to pay for a repair that is caused by a faulty piece of equipment. It is only a matter of time before the passenger headrest does the same. I have three teenagers, and I am very concerned that this could happen to them and cause an accident.*dt
Driving the vehicle on highway when the passenger side headrest popped open. Airbags did not deploy.
The passenger headrest deployed with accident. Nobody was in the vehicle when it deployed, it was parked. It was immediately noticed when a passenger attempted to reenter the vehicle and could not sit properly.
Passenger headrest deployed on its own hitting passenger in head. Headrest now will not close and appears to have broken plastic pieces inside, causing it to remain at an odd angle. Vehicle was parked at time of deployment.
Head rest popped open.
I purchased a 2013 dodge durango from new smyrna beach chrysler dodge jeep at the end of july 2018. The morning after we purchased it the car wasn't acting right and wouldn't start. After having my vehicle up there until the end of august they finally replace the fuel relay pump. I got a letter saying that there's a recall on the vehicle and the part that was put in was a part of the recall. My vehicle started acting funny and doing the same things that it did less than two years ago. It's been struggling to start and I have video of it from less than two years ago and now doing the same thing. I had my vehicle towed to the dealership and they told me that my battery was dead and they couldn't do anything until I replaced it. My battery was not dead when I left my house and this is what the recall does it drains the battery. I was almost in an accident less than two weeks ago when my car stalled while I was driving home with my four children in the car. The dealership made me purchase a new battery and are asking me to get an authorization from chrysler to cover the charge and the part of I have to now pay for that too. I looked my car up and it's showing other recalls as well. I reached out to gibs law firm because they have a huge class action suit because of my same issue. My family is struggling and my husband is missing work because we don't have our vehicle.
2013 dodge durango. I was leaving work, got in car, put on seat belt and head rest deployed. I can see that the brackets holding the pin in place broke causing it to deploy.*dt
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