Headrest deployed under normal driving conditions
2014 Dodge Durango airbags complaints
Page 2 of 4: complaints 11 to 40 of 72, newest first, as owners wrote them.
Driver side headrest deployment
Driverside front headrest just popped for no reason. Loading kids in SUV and it just popped, march 8th 2023 no reason or explination I contacted crysler corp they told me there is nothing they can do to help me and that its not covered they can give a price on a new headrest
The passenger head rest popped/exploded and juts forward and will not close back. I was advised that it is an airbag recall issue. However after checking my vin nothing is shown listed here. On a google search it says there is a ten year unlimited mile recall.
Service airbag system, service antilock brakes, service transmission, service shifter suddenly appear. Ater pulling over and turning it off the car went dead. Just spent $1500 for a new computer and two days later I have service airbag system. I have videos of the chaos. If this car is in an accident the airbags will not go off and passengers will be unprotected. The electrical issues in this car are beyond comprehension. Chrysler needs to take responsibility before it causes a catastrophic injury. The behavior of this vehicle is unacceptable and unsafe.
The contact's wife owns a 2014 Dodge Durango. The contact stated while his daughter was driving 65-70 MPH, she heard a loud popping sound. The contact's daughter veered to the side of the road and inspected the vehicle but could not determine the cause of the popping sound. Upon returning inside the vehicle, the contact's daughter noticed that the front passenger's side headrest had independently deployed. There was no warning light illuminated. The contact's daughter continued to drive the vehicle. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 50,000.
In October 2014, a recall was called for some 2014 Dodge Durangos and Jeep Grand Cherokees because a electrical issue where the air bag light intermittently comes on and turns off repeatedly. My vehicle was not included but it is having the same issue which almost seems like a short in wiring. This is an issue that widely discussed in the Durango chat as other people are told as well that their 2014 is not included but they have the same issue.
The active head restraint system deployed on passenger side while sitting at a traffic light with no warning or impact to another vehicle. I was the passenger when the headrest blew out causing my head to jerk forward and straining my neck. I have an appointment scheduled at the Dodge dealership in Thousand Oaks, CA on 11/5/2021 at 9:30am. No warning lamps or systems whatsoever.
Front passenger’s headrest airbag deployed while parked. Nothing hit us, my daughter was in the seat.
The headrest deployed and has a broken pin and I am unable to put it back in place.
While stopped at a red light, the headrest exploded and hit me in the back of the head. The soft part popped forward with force away from the hard plastic back.
Passenger headrest deployed randomly and unexpectedly without warning during normal forward vehicle operation striking the passenger in the head. Vehicle was not in traffic or in contact with any other vehicle or object. Vehicle has no accident history or air bag deployment history. No warning lights and no warning prior to deployment. Owner is on summer holiday in Colorado. Owner contacted local Colorado dealer and was advised the headrest is not a repairable item and as such will require replacement. Dealer estimated repairs to be approximately $1,100. Part will need to be ordered and dealer could not estimate ETA for the part.
System states service air bag system and air bag light is light up on dash. Is on from start up to running and trun engine off.
While traveling on freeway driver seat headrest deployed striking back of my head.
While sitting in the car with my family at walmart waiting for frock pick up the passenger seat headrest air bag burst open. We were not in accident or had we went over any large speed bumps. Actually the car was in park.
Drivers side seatbelt will not retract
Driver side headrest assembly exploded.
Tl* the contact owns a 2014 dodge durango. The contact stated that the air bags warning light illuminated on and off. The contact called dch chrysler dodge jeep ram fiat of temecula service center (26845 ynez rd, temecula, ca 92591, (951) 225-4541) and scheduled an appointment to have the vehicle diagnosed. The contact was informed that there was an electrical short in the ocr module. The contact was informed that the ocr module needed to be replaced however, the replacement part was not available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 66,000.
I was driving down the street and 1 vehicle in front of me about 3 to 4 car lengths. The woman was going same speed, I looked to my right to assure a dog was not going to run into the strret, 2 seconds, an looked back at road and person in front had stopped, with no turn signal on and no oncoming traffic. I firmly applied brakes and tried to veer around the car but there was not sufficient space and hit the back of car so hard it tossed around items in the car breaking front windshield, knocking off my glasses. The force was so hard it thrust my body hard onto steering wheel and leg into dash. The airbags did not deploy for driver or passenger. The seat belt did not hold my body to the seat. I have a very serious contusion on left leg where putting weight on the leg is terrible pain. I have a fractured sturnum(chestbone) making breathing, walking, getting up or down, reaching for something extremely difficult and extremely painful. Your site by VIN number states there was a recall on airbags, I never received any notice of a recall on airbags or seatbelt. I phoned local dealership for history and they reported there has never been a recall on this make and model. I talked with insurace agent and an attorney and they had no information of recalls on this vehicle. Now I dont know what to believe, but I do know something is wrong as either the airbag or seat belt should have prevented me from being thrust forward so hard to fracture my sternum and cause serious injury to left knee. I would like an investigation as to why the airbag and seatbelt did not work properly. I dont believe this vehicle is safe. Please conduct the investigation.
Passenger side headrest deployed while driving. No crash involved. Deployed during highway driving approx 45-50 MPH.
Front passenger side headrest deployed on its own. I was not in the car when it happened. No accident of any sort.
I was driving on a highway at 55mph when, without incident, the driver's side headrest airbag deployed while the car was in motion.
Head rest spontaneously deployed, no collision or accident. Vehicle stationary in driveway.
While parking I was driving heard a loud pop/crack that startled me I turn and my wife is saying ouch touching her head. The head rest was opened in two looked like it exploded open and hit my wife on the back of her head. There was nothing different that we did while parking in front of our home that could have caused the head rest to explode. I called the dealer immediately and they have no knowledge of any recalls or problems with the head rest airbags going off. Now I'm concerned about driving the vehicle not knowing if the same thing could happened to the driver head rest airbag. Unfortunately we are still in a lockdown in california and not driving much or maybe a good thing with the not knowing if the airbag will go off.
The passenger active headrest deployed when my 14 year old son leaned back in the seat. We were in motion, pulling out of a parking lot.
Air bag light goes on and off while driving. I was told this vehicle is not covered under the recall for 2014 dodge durango
I had just parked my car and had exited to remove my child from his car seat when, for no reason, the drivers side headrest deployed unexpectedly. The vehicle was not in motion.
Tl* the contact owns a 2014 dodge durango. The contact stated while driving at approximately 65 MPH, the contact heard an abnormal loud noise coming from the passengers side headrest. The contact pulled over and noticed the headrest exploded without warning. The vehicle was not taken to a dealer or a local mechanic for repairs or diagnostic testing. The manufacturer was not made aware of the failure. The approximate failure mileage was 46,000.
Airbag light is flashing stemming from an internal short circuit
The service your airbag light keeps turning on and off constantly, while driving. It also disables the seat belt automatic locking when the light comes on. It was recalled on the 2014 jeeps with the same issue...
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