Airbag service light has come on and upon reading appears to be a major issue among any 2014 dodge durango with the vin starting with 1C4RD…. But not on a recall. Appears to be a bad OCR. Unsure why other Chrysler made vehicles known with this issue were recalled but not the 2014 dodge durangos Very concerning that the airbags won’t deploy if in an accident
2014 Dodge Durango airbags problems
72 complaints (9% of all complaints for this car). Typical mileage when it fails: 66,500. 7 crashes reported.
- owner complaints
- 72
- of this car's complaints
- 9%
- typical mileage
- 66,500
- crashes
- 7
- recalls
- 0
Which part fails
- Passenger side frontal: cushion1
At what mileage
Complaints by mileage at the time of the problem.
Dodge Durango airbags problems in other years
Specific symptoms reported on the 2014 Dodge Durango airbags
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
No recalls on record for this model year.
What 2014 Dodge Durango owners say
Most recent owner complaints, unedited.
On February 6, 2026, while driving my 2014 Dodge Durango at normal speed, the driver’s seat headrest suddenly and unexpectedly deployed/exploded, striking the back of my head. The force of the impact caused my head to snap forward, resulting in soft-tissue and muscle injuries to my neck and upper back. I sought medical evaluation following the incident and was diagnosed with soft-tissue injury/whiplash. Treatment has included diagnostic imaging, prescription medication, and follow-up care for ongoing symptoms. I was able to continue driving the vehicle directly to a Dodge dealership, where staff confirmed that the headrest had exploded. This is the second headrest failure on this vehicle caused by a defective plastic component; the passenger-side headrest failed previously in August 2023. The vehicle is unsafe to operate until the headrest is replaced. Due to the part being out of stock, the repair is expected to take more than two months. Prior to this incident, the only indication of a problem was a letter sent by Dodge in August 2020 stating that the warranty on this part was extended from 3 years to 10 years due to a known defect. Given the repeated failures and risk of injury, this condition represents a safety defect that should have been addressed through a recall.
While stopped at a stop sign, the passenger headrest airbag deployed.
The contact owns a 2014 Dodge Durango. The contact stated that while driving at an undisclosed low speed through a parking area, the passenger's side seat headrest deployed inadvertently and hit the passenger in the back of the head. No warning lights were illuminated. The vehicle was not diagnosed or repaired by a dealer or an independent mechanic. After investigating the failure, the contact related the failure to Chrysler Campaign Number: X88. The manufacturer was not notified of the failure. The failure mileage was 100,000.
Passenger seat, headrest exploded part of cars, active restraint system, hitting my son in the head
Sitting at the light and driver side active head restraint deployed into my head.
Passenger side active headrest deployed without accident while sitting in driveway no one in or around vehicle and also not running.
The passenger head restraint deployed while driving on a smooth road at about 30 mph. No crash or unusual road conditions.
Sitting at drive through and driver headrest exploded and hit me in the back of the head. Thank God I was not moving at the time and my car was in park or I may have wrecked! Startled me and I was dazed and confused because I couldn’t figure out what had happened! This just happened a few hours ago so I have not been able to report it or have it checked out. I did take several pictures. There were no warnings or anything and it just happened as I was sitting there! If I had been driving, it could have been catastrophic! My neck is sore and I have a headache.
Occupant Restraint Control (ORC) module failure. Existing Recall for other 2014 Dodge Durangos
Questions about the 2014 Dodge Durango airbags
Does the 2014 Dodge Durango have airbags problems?
Owners have filed 72 complaints about the airbags of the 2014 Dodge Durango, 9% of all its complaints.
At what mileage do 2014 Dodge Durango airbags problems start?
The typical (median) mileage in owner complaints is 66,500 miles.
Was there a recall on the 2014 Dodge Durango airbags?
There is no recall for this problem on this model year.
What year does the Dodge Durango have bad airbags?
The Dodge Durango model years with the most airbags complaints are 2004 (143 complaints), 2005 (111 complaints) and 2006 (76 complaints).
Other 2014 Dodge Durango problems
Lights 260Seats 165Electrical 150Engine 76Seat belts 56Transmission 42Fuel system 33Body 26Brakes 25Driver assistance 14Steering 12Visibility 10Acceleration 9Suspension 7Wheels 4Locks 1Tires 1
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