The contact owns a 2014 Dodge Durango. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the transmission was slipping while shifting to second gear, and the vehicle lost motive power and failed to respond with the RPM elevated. The message to “Shift to Park and Restart” was displayed. There was no warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed, and the contact was informed that the transmission was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 126,000.
2014 Dodge Durango transmission problems
42 complaints (5% of all complaints for this car). Typical mileage when it fails: 33,000. 7 crashes reported.
- owner complaints
- 42
- of this car's complaints
- 5%
- typical mileage
- 33,000
- crashes
- 7
- recalls
- 0
Which part fails
- Transfer case (4-wheel drive)1
At what mileage
Complaints by mileage at the time of the problem.
0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+
Dodge Durango transmission problems in other years
Specific symptoms reported on the 2014 Dodge Durango transmission
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
No recalls on record for this model year.
Related investigations
Vehicle Rollaway
Basis â On December 16, 2016, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE16-014 to investigate 43 vehicle rollaway incidents with operators alleging they had shifted to Park and then exited the vehicle prior to the rollway incidents. These complaints involved multiple Fiat Chrysler Automobiles (FCA) model and model year vehicles that share a common electronic rotary shifter design.  Of the 43 consumer complaints, 25 complaints alleged crashes, and eight complaints alleged at least one injury. Subject Vehicles â When the federal safety agency opened the investigation, the subject vehicles were model year (MY) 2013-2016 Ram 1500 vehicles and MY 2014-2016 Dodge Durango vehicles equipped with a rotary electronic shifter. However, the federal safety agency expanded the scope of the investigation to include subsequent model years of the same model vehicles when the Agency learned that those new model year vehicles use the same rotary shifter.  Additionally, all subject vehicles manufactured by FCA are equipped with electronic rotary shifters supplied by Kostal Automotive. Reason for closing - During the course of this investigation, ODI did not find evidence that a vehicle-based design or manufacturing defect was the cause of vehicle rollaway incidents on the subject vehicles. Nevertheless, given the risk of a vehicle rollaway, FCAâs CSN actions provide automated vehicle securement when an operator attempts to exit the vehicle without successfully achieving a Park position with the rotary shifter mechanism. ODI closely monitored the subject vehicles on which the CSN actions implement a vehicle securement strategy and found that the CSN actions were effective in reducing the frequency of vehicle rollaway incidents in the subject vehicles. ODI analyzed the incidents when a CSN had been implemented and a rollaway still occurred, and ODI was unable to find an actionable defect that caused vehicle rollaway incidents. ODI found that the failure rates on subject vehicles that received a CSN remedy were similar to the failure rates on other vehicle populations and additionally had similar mechanisms as other vehicle populations such as slippery surfaces and various mechanical failures. Furthermore, as discussed above, after FCAâs release of the CSN actions, consumer complaints have decreased significantly. Given the absence of an identified safety defect based on available information and FCAâs customer satisfaction campaign which addresses the failure mode, further action is not warranted at this time. Accordingly, this Preliminary Evaluation is closed. However, the Agency reserves the right to take further action, if warranted.Please see the attached detailed closing summary for more information. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to
PE16014
Powered vehicle rollaway
The Office of Defects Investigation (ODI) opened Preliminary Evaluation PE15-030 on August 20, 2015,to investigate 14 complaints alleging incidents of rollaway after intended shifts to Park in Model Year (MY) 2014 and 2015 Jeep Grand Cherokees vehicles. The MY 2014-2015 Grand Cherokee vehicles are equipped with Monostable electronic (E-shift) gearshift assemblies supplied by ZF Group (ZF). The E-shift system operates electronically and the gear requested by the driver is transmitted from the shifter via the CAN Bus to the Transmission Control Module which makes the requested shift. The Monostable gearshift does not move into a detent but springs back to a centered/neutral position after the driver selects a gear and releases the shifter. A button on the shift knob must be depressed to shift out of Park, shift out of Neutral, and to shift from Drive to Reverse or Park.The gear selected is shown on a display in the dash and illuminated letters on the shifter. If the driver's door is opened when the gearshift is not in Park, a chime sounds and a message is displayed on the instrument panel to warn the driver.In addition, the engine Start/Stop push-button control logic does not permit normal engine shut-off when the transmission is not in Park. This logic may provide feedback to drivers who attempt to turn the engine off when the transmission is not in Park. However, this function does not protect drivers who intentionally leave the engine running or drivers who do not recognize that the engine is still running.the federal safety agency testing during PE15-030 indicates that operation of the Monostable shifter is not intuitive and provides poor tactile and visual feedback to the driver, increasing the potential for unintended gear selection.ODI?s analysis of the PE15-030 complaint and field report data identified 306 incidents of vehicle rollaway followingintended shifts to Park in the 2014-2015 Grand Cherokee. These resulted in 117 alleged crashes. Twenty-eight of the crashes reportedly caused injuries, including 3 with a fractured pelvis and 4 others requiring some degree of hospitalization (a ruptured bladder, fractured kneecap, broken ribs, damaged to right leg). Other injuries include reports of a broken nose, facial lacerations requiring stitches, sprained knees, severe bruising, and trauma to legs.An Engineering Analysis (EA16-002) has been opened to assess the scope, frequency, and safety-related consequences of the alleged defect. The Vehicle Owner Questionnaires (VOQs) associated with the closing of this Preliminary Evaluation are:10823099, 10822939, 10822442, 10820488, 10817252, 10810551, 10810051, 10809691, 10809024, 10807839, 10807416, 10794318, 10787947, 10787576, 10785790, 10783597, 10778854, 10775391, 10767488, 10766494, 10763333, 10763284, 10763082, 10762457, 10761498, 10760980, 10760729, 10760702, 10760081, 10759979, 10759669, 10759622, 10759568, 10759548, 10759533, 10759287, 10759278, 10759198, 10759186, 10759157, 10759131, 10759102, 10759082, 10759066, 10759047, 10759046, 10733158, 10730952, 10716526, 10711893, 10683556, 10679497, 10676998, 10668651, 10662619, 10662308, 10631167, 10605865, 10583366, 10567538, 10555901, and 10537653.
PE15030
What 2014 Dodge Durango owners say
Most recent owner complaints, unedited.
When I made it to my home town I went in got gas for my truck and then a few hours later my check engine light came on so I took it to O’Reillys and got it checked out they said my second shift wasn’t responding so I took it to Dodge green and they said my transmission went out.
The contact owns a 2014 Dodge Durango. The contact stated while driving at various speeds, the accelerator pedal was depressed and the vehicle made abnormally loud popping sounds. The contact stated that the popping sounds were coming from the rear end of the vehicle. There were no warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed that the transfer case and motor mounts needed to be replaced. Additionally, the transfer case fluid was leaking. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 129,000. The VIN was not available.
The shift lock mechanism failed to function allowing my vehicle to randomly shift from park to drive causing the vehicle to roll forward into another vehicle
On november 7th, 2020 while driving on a avenue multiples engine and electrical warning reveal on the vehicle dashboard and all of the sudden the steering wheel got really hard, the check engine light came up, the brakes light, and a message stating "service shifter"; this all happened on a nick of time while I have my whole family in the car, very unsafe.
While traveling on the interstate 80 miles from home the coolant light went off and the temp gauge ran hot. Pulled over and cooled down; lights went off. Pulled up info for a nearby dealership and tried to drive to it . Only got about a mile and lights and gauge went off again. Tried to find a safe space to pull over on interstate; the shoulders are very narrow on i45. When pulled over engine light also came on and I turned engine off and it would not restart. Called tow truck, dealership replaced water pump but then found catastrophic engine damage. Fca knows there's a problem with water pump because they extended the warranty on it but they will not honor warranty on engine because they say I continued to drive with engine light on which I didn't. If water pump had been recalled I never would have had catastrophic engine failure.
July 14, 2019 - while the dodge durango is in motion, the dash display suddenly went blank, various sensor lights turned on, transmission gear would not shift, and the wiper blades intermittently turned on. Similarly problem was experienced in may 2019, when the repair shop identified and replaced a faulty bcm (body control module). I took the vehicle to a local dodge dealership about a month ( june 2019), for the same problem and the dealership identified the wiring harness to be faulty. After some diagnosis, the dealership reset the codes, asked me to drive the vehicle some more to see if the problem reoccurs. It has been a month since I took the vehicle to the dealership and the problem has reoccured several times. I feel this is a real safety issues especially when I have my kids in the car and the electrical issues arises while the vehicle is in motion. This problem is very concerning to me as the problem has occured one time while I was driving on the highway, and three time while driving on city streets. Please investigate this matter urgently as I consider this issue to be a serious vehicle problem or hazard. Any durango owner and their family could potentially get seriously hurt.
On july 8, 2019, from a stop, light acceleration, the vehicle started hesitating as if it was misfiring or not getting fuel, up and down shifting, hard up shifting and the vehicle would not accelerate. The check engine light started flashing maybe 10 times then stayed off. Cut the vehicle off and restarted and ran as if no problems occured. Contacted dealership to scan the vehicle, they found no engine codes stored in the computer and stated to drive it until the check engine light comes on and stays on, then to bring it in for diagnostics.
Stopped SUV on incline on remote portion of post canyon road in hood river county, or. Upon restarting vehicle, and placing it into drive, the vehicle rolled slightly backwards and hit the park latch, stopping immediately. Indicator above shift knob and dashboard gear indicator both flashing. Engine revved when pressing accelerator, vehicle not in gear. Put back in park and tried again, same result. Tried reverse and neutral. Same result. Stopped engine, restarted and tried shifting into any gear again, same result. After some 15-20 minutes of trying, and lightly pressing on brake, got the car to go into reverse. Backed up as far as I could to get car pointed down hill, but car would still not go into drive, flashing the indicators again. After another 10 minutes or so of trying various combinations, got car into drive by very lightly pressing brake and rolling forward in drive. Vehicle was then normal. If this happened in traffic, it could be very hazardous as one could be hit by another vehicle, not expecting a stopped vehicle in a travel lane. Internet search indicates other dodge/ram owners with problem exactly as described by me. Transmission control module, or logic therein would appar to be the cause., do not know if something has failed, but normal operation since that time indicates otherwise.
My vehicle started making a clicking noise around 65k miles. When I scheduled my routine oil change at my dealership I was told that I needed to have my cam lifter and rocker arms replaced. I explained that this is an issue that should not be happening on a vehicle that is only 5 years old with 65k miles. They told me that this is going to cost me $1,800 to have the repairs made to the vehicle. Then I was told that if I have the 60k mile check up for $800 on the vehicle that dodge will complete the repairs for free. After doing research online and speaking with other durango owners I found that this is a known issue with the 2014-2015 dodge durango and should be addressed.
Questions about the 2014 Dodge Durango transmission
Does the 2014 Dodge Durango have transmission problems?
Owners have filed 42 complaints about the transmission of the 2014 Dodge Durango, 5% of all its complaints.
At what mileage do 2014 Dodge Durango transmission problems start?
The typical (median) mileage in owner complaints is 33,000 miles.
Was there a recall on the 2014 Dodge Durango transmission?
There is no recall for this problem on this model year.
What year does the Dodge Durango have bad transmission?
The Dodge Durango model years with the most transmission complaints are 2005 (217 complaints), 1999 (181 complaints) and 2000 (120 complaints).
Other 2014 Dodge Durango problems
Lights 260Seats 165Electrical 150Engine 76Airbags 72Seat belts 56Fuel system 33Body 26Brakes 25Driver assistance 14Steering 12Visibility 10Acceleration 9Suspension 7Wheels 4Locks 1Tires 1
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