I previously reported a fueling problem with this capless fuel system. This is to update the information and problem. Fuel still can't be put into the tank. The relieve valve or something in the system forces the gas station fuel pump to cut off every few seconds. The solution from the dealer and one mechanic is to replace the entire fuel tank at $1500-$1600. If you can't put fuel in a vehicle that's 3 years old with 45k miles, how can it be safe to drive? I basically have to stand there for 10-15 minutes clicking the fuel pump over and over while holding the fuel pump lever at 1/3 on. I now have no way to know if the tank is actually full or not other than guessing by how many gallons I think should be going into the tank. Guessing incorrectly results in gas pouring out of the tank, down the vehicle and all over the ground. Great for the environment.
2017 Dodge Durango fuel system complaints
Page 2 of 2: complaints 11 to 16 of 16, newest first, as owners wrote them.
The capless (no gas cap) fuel system will not allow you to put fuel in the vehicle. It has some sort of check valve that is failing and causes the fuel pump to shut off even when you are running on empty. If you search the internet, there are many complaints about this same problem. It started as an occasional problem when the vehicle was 2 years old. Now at 3 years old, the only way to fill it, is to turn the gas pump handle upside down which can cause gas to leak out on the side of the vehicle and the ground. Even this method only works 60% of the time. If you can't put gas in the vehicle, you are at risk of running out of gas on a busy interstate which is a major safety problem.
Went to head home from vacation and stopped at a store with the engine running. Vehicle engine sputtered then cut off. Tried to start vehicle and vehicle would not start. Sounded like it was turning over.had to have car towed 2 1/2 hours to our dealership. Once in dealership found tipm to be defective which caused the fuel pump to break. 16 days later the water pump failed. At 28,000 miles 3 major engine parts have been replaced. Not to mention all the other flaws in this vehicle. Passenger side window also works intermittently. Vehicle is still in service department for the second time in less than a month.
When attempting to fill tank with gasoline, the pump constantly shuts off. I've attempted multiple gas stations and several people have tried filling the tank as well. Doesn't matter what the location/direction of the nozzle in the tank fill valve area....you cannot fill the tank. I've taken the vehicle in 4 times to the dealership for repair and I am still unable to fill the tank. They have replaced the fuel nozzle, replaced the gas tank, replaced the filter & completely disassembled and reassembled the gas tank.
Tl* the contact owns a 2017 dodge durango. While attempting to refuel, the fuel would not properly enter the fuel tank and caused the fuel nozzle to continuously stop. The vehicle was taken to the local dealer (suburban dodge/chrysler, 32850 ford rd, garden city, mi) who indicated that an unknown part was needed and was on backorder. The manufacturer was not notified of the failure. The failure mileage was 2,000.
There is a noise coming from the fuel tank (right side second row) I had taken the car to the dealership and they stays that there is no noise, they had brought another dodge durango with the same fuel tank and that particular vehicle did not make the noise as mine does.
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