Customer Satisfaction Notification T23 (TSB 18-031-17). Under this T23 a PCM software flash and a replacement EGR valve assembly were required. My dealer only did the software flash and my car now threw out an active PO401 (EGR Flow Insufficient Detected"). Which is a direct result of the failed software update and the physical damage caused by this known issue. Dealer is refusing the repair along with the manufacturer.
2017 Dodge Durango fuel system problems
16 complaints (7% of all complaints for this car). Typical mileage when it fails: 40,000.
- owner complaints
- 16
- of this car's complaints
- 7%
- typical mileage
- 40,000
- crashes
- 0
- recalls
- 0
Which part fails
Owners did not name a specific part.
At what mileage
Complaints by mileage at the time of the problem.
Dodge Durango fuel system problems in other years
Specific symptoms reported on the 2017 Dodge Durango fuel system
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
No recalls on record for this model year.
What 2017 Dodge Durango owners say
Most recent owner complaints, unedited.
I am submitting this complaint regarding a serious safety‑related failure involving the Totally Integrated Power Module (TIPM) in my 2017 Dodge Durango. Although my vehicle is not included in the 2011–2013 recall window for Safety Notice R0 / the federal safety agency 14V‑115, it experienced the same dangerous malfunction described in that recall. The TIPM failed without warning and caused a catastrophic failure of the fuel pump. As a result, the vehicle would crank but would not start, leaving my wife stranded and requiring a tow to an automotive repair facility. The repair shop confirmed that the TIPM malfunction caused the fuel pump to fail internally and come apart inside the fuel tank. The TIPM installed in the vehicle is part number P68251629AC A, vendor code 16238DA, with an additional number of 16317G. The TIPM was not inspected anyone other than the repair facility and there were no warning lights or codes prior the failure. The quoted cost for parts and labor to correct this safety‑related defect is $2,100. FCA has refused to cover the repair because my vehicle falls outside the recall years, despite the failure matching the symptoms and safety risks identified in the federal safety agency Campaign 14V‑115. Given the severity of the failure, the safety risk posed to my family, and the clear similarity to the known TIPM defect, I am requesting the federal safety agency’s assistance in reviewing this incident, determining whether the recall should be expanded to include additional model years, and supporting my request for FCA to cover the full cost of repairs or reimburse me for the necessary corrective work. This failure created a hazardous situation and resulted in significant financial burden for a defect consistent with an already‑recognized safety issue. I respectfully request that the federal safety agency investigate this matter and take appropriate action.
Push start vehicle stalls 3 to 5 times. While driving the dash board flickers on and off. Navigation system screen blacks out radio turns on when I have it off. Reverse camera also glitches and works sometimes. The inside lights dim up and down. The passengers window goes down on its own.and has caused the rain to damage personal items of ours.
Unknown
We have had engine issues since the first couples months of having this car, the engine has been replaced 2 times, and now tipm and start/stop is having issues, this car needs to be recalled
Vehicle would not fill up with fuel. Took to dealership, dealership quoted $2700 to fix the issue. Issue was stated as fuel had entered the evap canister (somehow) and would need to be replaced and because this needed to be replaced the fuel tank needed to be replaced as well. 10 days later I received a bill for $2700 for a replaced tank and cannister with no real explanation as to why it happened. After reading on the federal safety agency, this seems to be a more than "random" occurrence with this vehicle and needs to be updated to a manufacture defect/recall. Customers should not be paying for a defect directly from the factory. Especially when said defect is costing customers $2000+. Additionally, with the exposed risk of gasoline spewing out of the fill nozzle on to owners, this poses a serious threat to health and safety of the environment and owners of these vehicles. Not to mention the fueling stations as well.
Engine cut off while driving down the interstate, traffic was moderate and thankfully made it to the side of the road. After about 20 min, the engine started. Seemed like a lack of fuel. Replaced the fuel pump and it ran fine for about a week and then while fueling it at the gas station, it wouldn't start again. After about 20 min, it started. While dropping the fuel tank, I noticed the connector that is located to the rear of the fuel tank on the passenger side and the main wire for the fuel pump was melted in the connector. It was evident that there was significant heat on that pin and I am in the process of repairing the wiring as well as the connector. This is a known issue in previous models, obviously it is not a issue for Chrysler to fix it until someone is killed in an accident.,
The automatic stop/start ERG valve
The left turn signal and the back track light go out at the same time intermittently. Also the stop and start function is still not working correctly and I had it at the dealer, dutchess dodge 2x's now. 1st time they stated the stop/ start battery and the 2nd time they replaced the cel and still having issues with not working correctly. I have only had this truck since october. There's no way I should be having these issues. There is definitely going on with this truck and not sure why there is not a recall. When I was driving and made a stop the start/stop function started working but then the left turn signal and the back track light stopped working . The first day I got the truck home the start/stop function was not working but the turn signal and track light were fine. I purchased the truck and it had 70751 miles on it. The stop start/ stop function was not working from the day I purchase it and then cam one problem after another.
1. My fuel tank will not fill up all the way and will stop at each fill up. I have to manually keep trying to pump the fuel. Almost always I can never fill fully up. This is a known issue and needs to be resolved. 2. I also have an issue with my racetrack tail light with condensation and water getting inside. I have a faulty light as I have had my dealer check for cracks or openings.3. Auto start on/off jerky and sometimes does not start on time and will jolt forward when trying to accerate at stop light.
Questions about the 2017 Dodge Durango fuel system
Does the 2017 Dodge Durango have fuel system problems?
Owners have filed 16 complaints about the fuel system of the 2017 Dodge Durango, 7% of all its complaints.
At what mileage do 2017 Dodge Durango fuel system problems start?
The typical (median) mileage in owner complaints is 40,000 miles.
Was there a recall on the 2017 Dodge Durango fuel system?
There is no recall for this problem on this model year.
What year does the Dodge Durango have the most fuel system problems?
The Dodge Durango model years with the most fuel system complaints are 2005 (751 complaints), 2006 (552 complaints) and 2011 (135 complaints).
Other 2017 Dodge Durango problems
Lights 82Electrical 62Engine 29Transmission 23Seats 11Steering 11Acceleration 10Body 10Brakes 8Driver assistance 8Airbags 7Suspension 4Visibility 4Wheels 2Seat belts 1
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