2017 Dodge Durango: fuel pump failure

Filed Apr 6, 2026 · Electrical, Fuel system · TX

I am submitting this complaint regarding a serious safety‑related failure involving the Totally Integrated Power Module (TIPM) in my 2017 Dodge Durango. Although my vehicle is not included in the 2011–2013 recall window for Safety Notice R0 / the federal safety agency 14V‑115, it experienced the same dangerous malfunction described in that recall. The TIPM failed without warning and caused a catastrophic failure of the fuel pump. As a result, the vehicle would crank but would not start, leaving my wife stranded and requiring a tow to an automotive repair facility. The repair shop confirmed that the TIPM malfunction caused the fuel pump to fail internally and come apart inside the fuel tank. The TIPM installed in the vehicle is part number P68251629AC A, vendor code 16238DA, with an additional number of 16317G. The TIPM was not inspected anyone other than the repair facility and there were no warning lights or codes prior the failure. The quoted cost for parts and labor to correct this safety‑related defect is $2,100. FCA has refused to cover the repair because my vehicle falls outside the recall years, despite the failure matching the symptoms and safety risks identified in the federal safety agency Campaign 14V‑115. Given the severity of the failure, the safety risk posed to my family, and the clear similarity to the known TIPM defect, I am requesting the federal safety agency’s assistance in reviewing this incident, determining whether the recall should be expanded to include additional model years, and supporting my request for FCA to cover the full cost of repairs or reimburse me for the necessary corrective work. This failure created a hazardous situation and resulted in significant financial burden for a defect consistent with an already‑recognized safety issue. I respectfully request that the federal safety agency investigate this matter and take appropriate action.

Filed Jul 23, 2024 · Electrical, Fuel system · MI

Engine cut off while driving down the interstate, traffic was moderate and thankfully made it to the side of the road. After about 20 min, the engine started. Seemed like a lack of fuel. Replaced the fuel pump and it ran fine for about a week and then while fueling it at the gas station, it wouldn't start again. After about 20 min, it started. While dropping the fuel tank, I noticed the connector that is located to the rear of the fuel tank on the passenger side and the main wire for the fuel pump was melted in the connector. It was evident that there was significant heat on that pin and I am in the process of repairing the wiring as well as the connector. This is a known issue in previous models, obviously it is not a issue for Chrysler to fix it until someone is killed in an accident.,

Filed Sep 9, 2020 · Fuel system · 45,103 miles · TX

I previously reported a fueling problem with this capless fuel system. This is to update the information and problem. Fuel still can't be put into the tank. The relieve valve or something in the system forces the gas station fuel pump to cut off every few seconds. The solution from the dealer and one mechanic is to replace the entire fuel tank at $1500-$1600. If you can't put fuel in a vehicle that's 3 years old with 45k miles, how can it be safe to drive? I basically have to stand there for 10-15 minutes clicking the fuel pump over and over while holding the fuel pump lever at 1/3 on. I now have no way to know if the tank is actually full or not other than guessing by how many gallons I think should be going into the tank. Guessing incorrectly results in gas pouring out of the tank, down the vehicle and all over the ground. Great for the environment.

Filed Aug 6, 2020 · Fuel system · 40,000 miles · TX

The capless (no gas cap) fuel system will not allow you to put fuel in the vehicle. It has some sort of check valve that is failing and causes the fuel pump to shut off even when you are running on empty. If you search the internet, there are many complaints about this same problem. It started as an occasional problem when the vehicle was 2 years old. Now at 3 years old, the only way to fill it, is to turn the gas pump handle upside down which can cause gas to leak out on the side of the vehicle and the ground. Even this method only works 60% of the time. If you can't put gas in the vehicle, you are at risk of running out of gas on a busy interstate which is a major safety problem.

Filed Jun 4, 2019 · Body, Electrical · FL

Went to head home from vacation and stopped at a store with the engine running. Vehicle engine sputtered then cut off. Tried to start vehicle and vehicle would not start. Sounded like it was turning over.had to have car towed 2 1/2 hours to our dealership. Once in dealership found tipm to be defective which caused the fuel pump to break. 16 days later the water pump failed. At 28,000 miles 3 major engine parts have been replaced. Not to mention all the other flaws in this vehicle. Passenger side window also works intermittently. Vehicle is still in service department for the second time in less than a month.