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2017 Dodge Durango: start-stop system problems

5 of the 215 complaints about the 2017 Dodge Durango describe start-stop system problems.

owner complaints
5
of this car's complaints
2%
recalls
1
Is there a fix? There is 1 recall and 47 service bulletins for this area of the car. See below

Start-stop system problems by model year

  • 2020
    1
  • 2019
    1
  • 2018
    3
  • 2017
    5
  • 2016
    3

What owners say

Filed Apr 22, 2024 · Electrical, Engine · TX

The automatic stop/start ERG valve

Filed Feb 3, 2022 · Engine, Lights · 80 miles · NY

The contact owns a 2017 Dodge Durango. The contact stated that while driving, the vehicle stalled while utilizing the AUTO STOP/START feature. The contact was able to pull over. The shift to park message was blinking and the AUTO STOP/START exclamation was displayed. The check engine warning light was illuminated. Additionally, the headlamp was inoperable. There was an abnormal knocking noise detected from the transmission. The vehicle was taken to the local dealer but was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The vehicle was taken to another local dealer; Star Chrysler Dodge Jeep Ram (211-10 Jamaica Ave, Queens, NY 11428(844) 291-4802) who was also unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer contacted the owner and informed him a specialist would be looking at the vehicle; however, no further assistance was provided. The approximate failure mileage was 80.

Filed Feb 22, 2021 · Electrical, Fuel system · 70,751 miles · NY

The left turn signal and the back track light go out at the same time intermittently. Also the stop and start function is still not working correctly and I had it at the dealer, dutchess dodge 2x's now. 1st time they stated the stop/ start battery and the 2nd time they replaced the cel and still having issues with not working correctly. I have only had this truck since october. There's no way I should be having these issues. There is definitely going on with this truck and not sure why there is not a recall. When I was driving and made a stop the start/stop function started working but then the left turn signal and the back track light stopped working . The first day I got the truck home the start/stop function was not working but the turn signal and track light were fine. I purchased the truck and it had 70751 miles on it. The stop start/ stop function was not working from the day I purchase it and then cam one problem after another.

Filed Apr 4, 2017 · Acceleration, Engine · 6,999 miles · NJ · crash · 1 injury

Tl* the contact owns a 2017 dodge durango. While the vehicle was idling at a traffic light with the automatic mode or stop/start feature activated, it lunged forward when the contact's foot released the brake pedal. The contact's vehicle crashed into the rear of another vehicle. A police report was filed. The contact sustained injuries consistent with a cervical strain and bruised ribs, which required medical attention. The occupant in the other vehicle suffered no injuries. The contact was able to drive the vehicle away from the scene. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 6,999.

Filed Dec 22, 2016 · Transmission · 500 miles · AZ

No accident happened yet but I believe one will. This car is equipped with a rotary transmission selector for drive by wire transmission and has an auto engine stop start feature. This start stop feature can be disabled after the vehicle is started, but cannot be set by default to disable this feature. I understand the fuel saving issue, however but many of us have been driving for many years and we do a lot of things unconsciously because these activities are so common to us. When this feature is activated and you come into your drive way, your garage or a parking space and fully come to a stop, the engine turns off and all goes quiet. Subconsciously because of a lifetime of driving experience, you think the car is off, your travel is over and you are ready to exit the vehicle. You start to open the door and release the brake pedal and the vehicle immediately restarts and moves forward. If a child or someone else or a building wall is it front of the vehicle, a serious accident could happen. Please rethink this. It is not an intuitive process when we have years or decades of a different driving experience. We think the car is off, safe to exit. We need a way to default disable this feature rather than default enable. I know there is an investigation regarding death or injury with regard to the transmission on these vehicles, specifically a claim that vehicle could move with selector put in the park position. I wonder how many accidents were result of drivers thinking the vehicle was off and then it moved. It may be embarrassing and not be admitted to.

Service bulletins that may apply

Related recalls

Electrical system: softwareReported May 17, 2018 · 4,815,661 vehicles affected
What is wrong
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Risk
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Recall number 18V332000 · Recall details

Questions about the 2017 Dodge Durango start-stop

Is start-stop system problems a common problem on the 2017 Dodge Durango?

5 of 215 owner complaints about the 2017 Dodge Durango (2%) mention start-stop system problems. The model year with the most reports is 2017.

Is there a recall or service bulletin for this on the 2017 Dodge Durango?

There is 1 recall and 47 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2017 Dodge Durango

Check engine light 10Won't start 8Headlights 7Water leak 7Backup camera 6Engine failure 5Fuel pump 5Overheating 5Stalling 5

All model years of the Dodge Durango

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