2017 Dodge Durango: won't start

Filed Apr 6, 2026 · Electrical, Fuel system · TX

I am submitting this complaint regarding a serious safety‑related failure involving the Totally Integrated Power Module (TIPM) in my 2017 Dodge Durango. Although my vehicle is not included in the 2011–2013 recall window for Safety Notice R0 / the federal safety agency 14V‑115, it experienced the same dangerous malfunction described in that recall. The TIPM failed without warning and caused a catastrophic failure of the fuel pump. As a result, the vehicle would crank but would not start, leaving my wife stranded and requiring a tow to an automotive repair facility. The repair shop confirmed that the TIPM malfunction caused the fuel pump to fail internally and come apart inside the fuel tank. The TIPM installed in the vehicle is part number P68251629AC A, vendor code 16238DA, with an additional number of 16317G. The TIPM was not inspected anyone other than the repair facility and there were no warning lights or codes prior the failure. The quoted cost for parts and labor to correct this safety‑related defect is $2,100. FCA has refused to cover the repair because my vehicle falls outside the recall years, despite the failure matching the symptoms and safety risks identified in the federal safety agency Campaign 14V‑115. Given the severity of the failure, the safety risk posed to my family, and the clear similarity to the known TIPM defect, I am requesting the federal safety agency’s assistance in reviewing this incident, determining whether the recall should be expanded to include additional model years, and supporting my request for FCA to cover the full cost of repairs or reimburse me for the necessary corrective work. This failure created a hazardous situation and resulted in significant financial burden for a defect consistent with an already‑recognized safety issue. I respectfully request that the federal safety agency investigate this matter and take appropriate action.

Filed Jul 23, 2024 · Electrical, Fuel system · MI

Engine cut off while driving down the interstate, traffic was moderate and thankfully made it to the side of the road. After about 20 min, the engine started. Seemed like a lack of fuel. Replaced the fuel pump and it ran fine for about a week and then while fueling it at the gas station, it wouldn't start again. After about 20 min, it started. While dropping the fuel tank, I noticed the connector that is located to the rear of the fuel tank on the passenger side and the main wire for the fuel pump was melted in the connector. It was evident that there was significant heat on that pin and I am in the process of repairing the wiring as well as the connector. This is a known issue in previous models, obviously it is not a issue for Chrysler to fix it until someone is killed in an accident.,

Filed Nov 20, 2020 · Driver assistance · 20,000 miles · MN

While driving, the lights on the dash control panel (speed, RPM's, blinkers, etc) turn off and on randomly multiple times. While driving, the lane sense will turn off and on randomly multiple times. While driving, the acc/fxcw will turn off and on randomly multiple times. While driving, the passenger window will roll down multiple times. While driving, the am/fm/xm radio cuts in & out. These things happen on city streets and the highway while the vehicle is in-motion. Issues typically take place when the temperature is below 30-degrees fahrenheit. Issues were observed january 2019 february 2019 november 2019 december 2019 january 2020 november 2020 service dates with authorized dodge dealers include: february 4, 2019 february 12, 2019 december 12, 2019 december 21, 2019 **all were under warranty & none ever officially diagnosed the issue. I've had the vehicle tested by 3 different dodge dealers who told me they were unable to diagnose the issue. The dealers were unable to provide me with the information they were seeing from their diagnostics machines as it was deemed confidential. In addition, the following issues also occur: - key fobs will not start the vehicle - u-connect will not start the vehicle

Filed Oct 1, 2020 · Engine, Fuel system · 44,000 miles · IN

1. My fuel tank will not fill up all the way and will stop at each fill up. I have to manually keep trying to pump the fuel. Almost always I can never fill fully up. This is a known issue and needs to be resolved. 2. I also have an issue with my racetrack tail light with condensation and water getting inside. I have a faulty light as I have had my dealer check for cracks or openings.3. Auto start on/off jerky and sometimes does not start on time and will jolt forward when trying to accerate at stop light.

Filed Jun 4, 2019 · Body, Electrical · FL

Went to head home from vacation and stopped at a store with the engine running. Vehicle engine sputtered then cut off. Tried to start vehicle and vehicle would not start. Sounded like it was turning over.had to have car towed 2 1/2 hours to our dealership. Once in dealership found tipm to be defective which caused the fuel pump to break. 16 days later the water pump failed. At 28,000 miles 3 major engine parts have been replaced. Not to mention all the other flaws in this vehicle. Passenger side window also works intermittently. Vehicle is still in service department for the second time in less than a month.

Filed May 28, 2019 · Electrical · 2,600 miles · AZ

A vehicle that was previously bought back due to the engine and console shutting off while in operation was sold to me by bill luke dodge in phoenix, az. I was informed that this problem was fixed and that it had been analyzed at a facility for months prior to being put back on the market. When we went to test drive it the salesman did explain that it had been difficult to start, but further explained that the shop would fix any issues prior to it being turned over to us. He stated it was a dead battery problem. The engine light was illuminated. Later that week we were delivered the vehicle and insured that they could not find any problems. This was may 1. On may 3, my wife drove to a local business, and when she returned to the vehicle, it would not start. When it would finally start the engine light was on, and it stayed on for two more cycles of the engine. This happened on two more occasions. On may 6, when the problem occurred again we were able to drive it to a local auto shop and have them run the code. The reader diagnosed that there was a u0100- "lost communication with the engine control module". I drove the vehicle for service on may 7. Over the course of the next several weeks the service personnel have discovered numerous loose wiring harnesses, though they still have been unable to completely remedy the issues. This issue has also been referred to the better business bureau.

Filed Sep 25, 2018 · Transmission · 56,000 miles · MD

Driving vechile stop at light truck shuts off and wont start back up gear shift is blinking even when shifted back to start vehicle failed to start. After 3x finally started and I could get out the road so dangerous

Filed Sep 25, 2017 · Acceleration, Brakes · 6,890 miles · SC

While driving my 2017 dodge durango citadel (6980 miles) home from work, I had the adaptive cruise control set. I was in a steady line of traffic and cars lined up behind me. The truck started to steadily decrease in speed, there were no objects in the path of the vehicle and the car in front was at least 6 car lengths ahead. When I tried to accelerate the vehicle nothing happened when I tried to accelerate, I then attempted to brake, my brakes were not active as well. I placed my hazard lights on and attempted to turn the steering wheel slightly to move my vehicle from the road. However, at this time my steering had tightened and I could not move my vehicle. I ended up coasting to the right side of the road until my vehicle came to a stop. Nothing was working on my truck. I could not open my door or let my windows down. It was like I was trapped inside. Finally, I was able to get my windows down after 3 or more minutes. When the towing service picked my vehicle up, the back windows would not roll up and my lift gate opened by itself. We got the lift gate back down manually. However, the vehicle would not start. If you placed your foot on the brake, pushed the start button it just made a clicking noise. The vehicle is currently at the dealership and will be looked at tomorrow, 9/26/17. This could have been a horrible, fatal accident. Some type of investigation needs to take place into this matter. My son and I travel many miles a week and this would have definitely been fatal if we were on the interstate on an inside lane.