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2011 Dodge Durango: won't start

115 of the 800 complaints about the 2011 Dodge Durango describe won't start.

owner complaints
115
of this car's complaints
14%
typical repair cost reported
$1,067
typical mileage
53,000
recalls
0
Is there a fix? 18 service bulletins cover this area of the car. See below

Won't start by model year

What owners say

Filed Jun 14, 2022 · Engine · CA

My cars fuel pump is being recalled which is causing starting issues and at times the car wont start. When driving the car it feels a bit of a lag or a loss in power. i have called for the recall parts to be fixed at the dealer for months now. they claim there is part issues or shipping issues on the parts. This an important part needs to be fixed and may cause more damage in the future to the engine if not fixed in a timely manner.

Filed Sep 21, 2021 · Electrical, Engine · WV

Vin: [xxx], make/model: dodge durango, year 2011, miles: 189,000 no warning, no malfunction indicator light until after today 09/21/2021, engine wont turn over, not battery, battery is charged, exterior and interior lights work, malfunction indicator light( engine symbol), & red not yellow electronic throttle control when turning on vehicle, makes a clicking noise when trying to turn over. Light that stays on : mil, light that only stays on briefly, etc, vehicle will not turn over to start no known recalls. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Filed Dec 17, 2020 · Engine, Fuel system · SD

Fuel pump relay switch. Vehicle can stall at anytime while driving, vehicle possibly will not start. Engine light on, cannot use remote start. Called multiple times to over a year after recall notification from dodge, was told no current fix

Filed Oct 26, 2020 · Fuel system · OR

If it gets below freezing, my car will not start. My vehicle will sit overnight and in the morning it cannot start. We have tried everything. It turns over again and again. This is effecting my work schedule. We need a solution. Because waiting five hours for it to warm up outside is not cutting it

Filed Oct 20, 2020 · Fuel system · WI

Recalled 11/14/2019 v62/the federal safety agency 19-v813. No as of this date. Difficult starting, has stalled several times in city traffic. Have to wait several minutes and pray it starts. Afraid one of these days it will not start, stall on the highway and cause accident. Has been on going since august and today as well. No resolution and I am scared

Filed Oct 14, 2020 · Acceleration, Electrical · 81,000 miles · VA

I had a fuel pump relay replaced in 2015, and have had a lot of small problems with the electrical system over the years. Once the vehicle passed 80,000 miles this year all kinds of things started happening. The cooling system went haywire and my auto repair shop had to replace the radiator. I've been experiencing problems with my vehicle hesitating to start like it is not getting fuel, and have trouble accelerating so I cannot pull out in heavy traffic unless there is a good break which is absolutely ridiculous having a hemi v8 engine! I've been towed twice this year when the vehicle would not start at all but then it ended up starting when it got to my auto repair shop or the dealer. I was not only embarrassed but wasted time and money. My mechanic did a lot of diagnostics and ruled out everything except the fuel pump relay. I did some research and learned about the recall so I went to the dealer and asked them to apply the fix. They hassled me and said they 'can not trust your mechanics' and made me pay for diagnostics and said there was no fix for the recall. They ended up finding another problem basically telling me my mechanics were wrong and charged me over $800 for a new PCM. They did install a new fuel pump relay at my insistence even though it was the original part and not a fixed part. It resolved the starting issue and I stopped getting any warning lights. The vehicle still didn't accelerate or handle properly and not even four months later and the same problem is happening again! The fuel pump relay is obviously failing again and I am not confident the PCM had a problem if I'm still getting the same issues. Could it be the tipm I keep reading about? The dealer didn't mention that. I'm afraid I am going to be stranded with children or worse that the vehicle is going to cut out while moving in traffic!! This is an extremely unreasonable safety risk! (recall related incident) ts

Filed Sep 29, 2020 · Electrical · 80,000 miles · MI

While driving my dodge durango on city streets as well as multi lane highway the vehicle will unexpectedly experience a stall condition. I have experienced this failure approximately six times. Placing the vehicle in neutral while in motion to attempt a restart was unsuccessful as I found that the vehicle must be in park for a restart. This is especially concerning on the multilane highway at 50 MPH speeds, as the potential for collision without power is of great risk to me. Having to place a vehicle in park if unable to coast to shoulder or curb lane puts everyone in the area at risk of collision and exposing myself and family to a rear end collision at increased highway speeds. On city streets I have experienced a loss of power at approximately 20 MPH while mid turn through an intersection resulting in me blocking the intersection while attempting a restart. This has occurred in both left and right hand turns. Of note my family members with less driving experience could be at risk of collision/injury should the engine die suddenly. I have also experienced approximately twenty occurrences where my vehicle fails to start. I have noted that this usually occurs after a short drive with an attempt to restart after approximately 30 mins which results in the no start condition. An example would be a trip to a grocery store. Frustrating beyond belief. Chrysler service center unable to help as no parts or remedy available for the ordered recall. Contacted fiat/chrysler rep but he was of no assistance. The rep insisted that the vehicle was safe to drive but I strongly disagree. His remedy is to tow the vehicle at my cost to the dealer upon experiencing stall but I feel that driving the vehicle to failure is grossly negligent.this dodge durango is not only unreliable having experienced so many no start conditions but the stall at speed is certainly unsafe.

Filed Sep 24, 2020 · Fuel system · 145,906 miles · AK

2011 dodge durango crew awd 3.6l I have been expericencing no start or stall out on the truck. I have taken the truck to anchorage chrysler dodge in anchorage alaska for fuel pump relay recall repair. They stated that over the 3 day they had my truck that it started every time but did stall out twice. They have refused to fix the recall stating that the no start issue did not happen while in there care but that it did start and stall out. It was suggested to me by the service manager that next time I have the issue to have it towed to anchorage chrysler dodge. My vehicle will at random not start or will start and stall out. The dealership states they found nothing wrong with my vehicle even though they did state that it would start and stall out for them.

Filed Aug 4, 2020 · Fuel system · 124,000 miles · OH

The vehicle stalls and will not start at times.

Filed Jan 17, 2020 · Electrical · 150,000 miles · OH · crash

Periodically no start which leaves me stranded very far from home when traveling for sp. Med. Care. This summer I was crossing an overpass to enter the on-ramp to major interstate which makes me cross in front of 4 lanes oncoming traffic and my car just died!! I was headed directly for the oncoming traffic with my family onboard. I was stranded in 100+ degree weather being disabled was very difficult for me now with 2 teens needing driving hrs for permit I'm terrified to allow them to drive my only car. Dodge you need to recall my entire car and replace this with something safe for my family!

Filed Nov 15, 2019 · Electrical · 159,000 miles · TX

Tl* the contact owns a 2011 dodge durango. While driving 5 MPH in a drive-thru, the contact noticed an abnormal burning odor and the vehicle seized without warning. The vehicle was towed to the contact's residence where the battery was attempted to be jumpstarted, but the vehicle would not start. Mac haik dodge chrysler jeep ram (11000 north fwy, houston, tx 77037, (281) 301-5150) was contacted and stated that the VIN was not included in a recall. The vehicle was not diagnosed or repaired. The contact referenced the federal safety agency campaign number: 17v435000 (electrical system). The manufacturer was made aware of the failure and confirmed that the VIN was not included in a recall. The failure mileage was approximately 159,000.

Filed May 8, 2019 · Electrical · 121,810 miles · NM

I have a 2011 dodge durango citadel awd and it wont start I put my key on the ignition and try to started it only cranks and never starts

Service bulletins that may apply

Related recalls

No recalls on record for this model year.

Questions about the 2011 Dodge Durango won't start

Is won't start a common problem on the 2011 Dodge Durango?

115 of 800 owner complaints about the 2011 Dodge Durango (14%) mention won't start. The model year with the most reports is 2011.

How much does it cost to fix won't start on the 2011 Dodge Durango?

Owners who mentioned a price put the repair at about $1,067 (median of 14 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.

Is there a recall or service bulletin for this on the 2011 Dodge Durango?

There are 0 recalls and 18 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2011 Dodge Durango

Stalling 195Fuel pump 93Fire or smoke 77Loss of power 66Wipers 44Check engine light 38Power steering loss 28Key fob 22Warning lights 21Airbag light 15Engine failure 15Headlights 15ABS 14Hesitation 14Jerking 11Misfire 10Overheating 10Battery drain 9Brake failure 9Whining noise 9Knocking 7Steering lock-up 6Collision warning 5Won't shift 5

All model years of the Dodge Durango

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