2011 Dodge Durango: hesitation when accelerating

Filed Jun 4, 2021 · Fuel system · CA

We received notice, by mail, of a safety recall (19V‑813) on our Dodge Durango in Jan 2021. We made an appt for 1/13 at Bob Baker Dodge in Carlsbad, CA. Upon arrival, we were told the part was backordered and they would call us when it arrived. Juan Gonzalez was the service advisor we spoke with. In May, after no call, our vehicle began showing signs of the problem. Hesitating, failing to start. We called Juan who stated there were still no parts and he wasn't allowed to keep a list of customers waiting for parts since it would be too extensive. We called Dodge (maybe Mopar) corporate (800‑853‑1403) on 6/1. Aby gave us a few other dealers to try. After no luck with them, we called back. Tim claimed he would escalate our case and promised someone would call us within 24 hours. After receiving no call, we called again on 6/3. Pam said that our case was never escalated. And had no solution for us. Given the safety recall states "A vehicle stall while driving can cause a vehicle crash without prior warning" we've now rented a car since we're not comfortable driving our Durango. I feel both Dodge/Mopar and our local dealer are simply dragging their feet on this safety recall.

Filed Oct 14, 2020 · Acceleration, Electrical · 81,000 miles · VA

I had a fuel pump relay replaced in 2015, and have had a lot of small problems with the electrical system over the years. Once the vehicle passed 80,000 miles this year all kinds of things started happening. The cooling system went haywire and my auto repair shop had to replace the radiator. I've been experiencing problems with my vehicle hesitating to start like it is not getting fuel, and have trouble accelerating so I cannot pull out in heavy traffic unless there is a good break which is absolutely ridiculous having a hemi v8 engine! I've been towed twice this year when the vehicle would not start at all but then it ended up starting when it got to my auto repair shop or the dealer. I was not only embarrassed but wasted time and money. My mechanic did a lot of diagnostics and ruled out everything except the fuel pump relay. I did some research and learned about the recall so I went to the dealer and asked them to apply the fix. They hassled me and said they 'can not trust your mechanics' and made me pay for diagnostics and said there was no fix for the recall. They ended up finding another problem basically telling me my mechanics were wrong and charged me over $800 for a new PCM. They did install a new fuel pump relay at my insistence even though it was the original part and not a fixed part. It resolved the starting issue and I stopped getting any warning lights. The vehicle still didn't accelerate or handle properly and not even four months later and the same problem is happening again! The fuel pump relay is obviously failing again and I am not confident the PCM had a problem if I'm still getting the same issues. Could it be the tipm I keep reading about? The dealer didn't mention that. I'm afraid I am going to be stranded with children or worse that the vehicle is going to cut out while moving in traffic!! This is an extremely unreasonable safety risk! (recall related incident) ts

Filed Sep 7, 2020 · Electrical, Fuel system · AZ

My vehicle has been stalling after I turn it on second try it will sound like I'm running out of gas third time is a charm car will stay on but sometimes hesitate to when pushing the gas when at a complete stop car feels like it's going to stall until I tap the gas there is also a crackle in the dash board when car is on AC turns on, on it's own I've contacted the dealer with these issues and they tell me that it has nothing to do with this recall and does not send my car in for an inspection

Filed Jul 29, 2020 · Electrical, Fuel system · OH

Rfuel pump relay recall, sept. 2019. No part available, or know when part will be available. Vech. Hesitates but has not died out yet. Tired of waiting. Will buy a ford next time.

Filed Jul 14, 2020 · Fuel system · 150,000 miles · SC

Have tried three time to get mckenny dodge to fix safety recall for totally integrated power module but continue to be told the parts for a fix have not been provided. Earlier this year the car intermittently lost power and they replaced the oil pump ($1432). Now I have the same problem and they replaced cam position sensor ($280) but 'check engine light' still on and problem still exists so now they want to replace the oil pressure switch and oil filter housing for ove $1,000. But with no assurance that it fixes the problem. Could the recall issue with yhe internal fuel pump relay be causing the intermittent hesitation. Why would this recall that could cause 'an intermittent or failed fuel pump relay' that could 'cause the engine to stall while driving and cause a crash without warning' not be fixed after being identified over a year ago.

Filed Jan 28, 2020 · Electrical · 117,000 miles · LA

Tl* the contact owns a 2011 dodge durango. The contact stated that on several occasions the vehicle failed to startup immediately. The contact also stated that while driving at undisclosed speeds the vehicle hesitated and stalled without warning. The vehicle was taken to an independent mechanic who replaced the starter however, the failure recurred. The local dealer and manufacturer were not notified of the failure. The failure mileage was 117,000.

Filed Jul 11, 2019 · Electrical · 92,000 miles · PA

Tl* the contact owns a 2011 dodge durango. When the contact attempted to start the vehicle, she heard an abnormal noise. The contact had to make multiple attempts to start the vehicle; however, it would hesitate and the check engine warning indicator illuminated. The vehicle was repaired per the federal safety agency campaign numbers: 17v435000 (electrical system) and 14v530000 (electrical system). The vehicle was taken to sands chrysler jeep dodge ram (located at 501 n west end blvd, quakertown, pa 18951, (215) 536-0946), but they were unable to duplicate the failure. The vehicle was not repaired and the failure continued. The manufacturer was not notified. The failure mileage was 92,000.

Filed Mar 11, 2016 · Electrical, Steering · 57,045 miles · FL

Tl* the contact owns a 2011 dodge durango. While driving 40 MPH, the instrument panel lights illuminated on and off. The vehicle hesitated to accelerate and, when making left and right turns, the steering seized. The contact coasted over to a main road. The vehicle was towed to a dealer where it was diagnosed that the alternator failed and needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 57,045.

Filed Feb 14, 2016 · Electrical, Engine · 104,800 miles · OH

2 different episodes of unexpected vehicle shutdown/stalling. First event was in the process of a left hand turn. Vehicle shut down partway through the turn. Lost all power steering and brakes. Struggled to keep the vehicle out of the ditch. Put the vehicle in park, and it restarted immediately, and continued home uneventfully. Approximately 2 months later, the vehicle again unexpectedly stalled at a traffic light. The light turned green, and I took my foot off the brake, and the vehicle stalled. Again, it restarted uneventfully and I continued to work. The vehicle appears to be working normally otherwise. Acceleration and fuel economy are normal, and there are no episodes of hesitation/stuttering/missing. There was no warning of the stall either time. Both episodes were approximately 5 minutes into my drive, and the vehicle should have been mostly warmed up each time, but perhaps not all the way. The "exact" moment of the stall seems to coincide with removing my foot from the brake, once to turn and once to accelerate. The durango was taken to the dealer that same day each time, and there were no significant error codes.

Filed Dec 24, 2014 · Electrical · 43,000 miles · OK

Tl* the contact owns a 2011 dodge durango. The contact stated that while depressing the brake pedal, the vehicle jerked. Additionally, the contact stated that when the accelerator pedal was depressed, the vehicle hesitated to accelerate. The failure recurred intermittently. The vehicle was not diagnosed or repaired. The contact received notification of the federal safety agency campaign number: 14v530000 (electrical system) however, the part needed for the recall repair was unavailable. The manufacturer was not notified of the failure. The approximate failure mileage was 43,000.

Filed Oct 28, 2014 · Electrical · 33,700 miles · NY

Tl* the contact owns a 2011 dodge durango. The contact stated that the vehicle hesitated to start. Once it started, the vehicle suddenly shut off. The dealer stated that the tipm was defective and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the vehicle was not included in the federal safety agency campaign number: 14v530000 (electrical system). The failure mileage was 33,700.

Filed Oct 14, 2014 · Fuel system · 64,000 miles · MI

Tl* the contact owns a 2011 dodge durango. While attempting to turn on the vehicle, it hesitated intermittently. The dealer stated that the fuel pump relay was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 64,000.