The vehicle was involved in a collision that resulted in deployment of the frontal airbag system. After obtaining the vehicle following the collision, I observed what appears to be an abnormal deployment of the front passenger airbag. The driver frontal airbag deployed outward from the steering wheel into the driver occupant area. However, the front passenger airbag appears to have deployed underneath and/or inside the instrument panel rather than fully deploying outward into the front passenger occupant space. The passenger airbag is visibly located behind and underneath portions of the dashboard. During deployment, the upper passenger-side instrument panel was severely displaced and torn. A large portion of the dashboard was pushed upward toward the windshield, and the dashboard covering separated and tore near the windshield. The airbag itself appears to have remained substantially trapped or obstructed behind the instrument panel instead of fully presenting itself in front of the passenger seating position. This raises a serious safety concern because the purpose of the passenger frontal airbag is to provide occupant protection during a qualifying collision. Based on the condition observed after the crash, I am concerned that a passenger seated in this position may not have received the intended protection from the airbag because of the manner in which it deployed. The vehicle and the relevant components are currently available for inspection. Detailed photographs have been taken documenting the condition of the passenger airbag, instrument panel, dashboard damage, driver airbag deployment, and surrounding components. The vehicle has not been repaired in this area since I discovered the condition, and I am preserving the relevant components so they can be examined if requested. At this time, it is UNKNOWN whether there were any airbag/SRS warning lamps or warning messages before the collision because I was not the owner/operator of the vehicle when the collision
2021 Dodge Durango airbags problems
11 complaints (5% of all complaints for this car). Typical mileage when it fails: 7,700. 6 crashes reported.
- owner complaints
- 11
- of this car's complaints
- 5%
- typical mileage
- 7,700
- crashes
- 6
- recalls
- 1
Which part fails
Owners did not name a specific part.
At what mileage
Complaints by mileage at the time of the problem.
Dodge Durango airbags problems in other years
Related recalls
Air bags: critical fasteners
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2020-2021 Dodge Durango vehicles. The Side Air Bag Inflatable Curtain (SABIC) fastener may be loose or missing.
- Risk
- A loose or missing fastener may cause the side curtain air bag to deploy incorrectly, increasing the risk of injury.
- Remedy
- Dealers will tighten or replace the fastener, free of charge. Owner notification letters were sent on May 7, 2021. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is Y16.
Recall number 21V280000 · Recall details
What 2021 Dodge Durango owners say
Most recent owner complaints, unedited.
The contact owns a 2021 Dodge Durango. The contact stated that while driving approximately 40-45 MPH downhill, the driver swerved to the left to avoid crashing into the vehicle ahead, and the vehicle struck a fire hydrant and then crashed into a pole, where the vehicle came to a stop. The fire hydrant detached, causing water to spread. The vehicle sustained severe front-end damage; however, the air bags failed to deploy. There were no warning lights illuminated after the crash. The driver’s head struck the steering wheel and sustained headaches and a swollen nose. The front seat passenger struck their head and had headaches. The driver did not seek medical assistance, and it was unknown whether the front passenger seat occupant had sought medical assistance. A Police report was filed. The vehicle was towed to an unknown location by the insurance company, pending an evaluation. The dealer and the manufacturer were not yet contacted. The vehicle was not diagnosed or repaired. The failure mileage was approximately 7,700.
Was in a major car crash and air bags did not deploy
unknown
April del 2022 manegava a velocidad mínima y kise frenar y no agarro bien los frenos y terminé pegándole a una moto enfrente de mi
The contact owns a 2021 Dodge Durango. The contact stated that while her mother was driving approximately 20 MPH, the vehicle crashed into another vehicle that had slammed on its brakes. The contact stated that the proceeding vehicle then crashed into the rear of another vehicle. The contact stated that her mother was involved in a four-car pileup. The air bags did not deploy. A Police report was filed. The vehicle was towed to a lot. The contact's mother sustained arm and neck inquires. Medical attention was needed. The contact's mother received medical attention. The manufacturer was not notified of the failure. The failure mileage was 57,000.
The contact owned a 2021 Dodge Durango. The contact stated that while driving approximately 70 mph and turning in an exit veering to the right when the vehicle began reducing in speed and the vehicle was displaying numbers counting down on the instrument panel. The contact pulled to the side of the road where they turned the vehicle off and waited approximately 5 - 10 minutes before turning the vehicle back on and driving to the dealer. The dealer was unable to duplicate the failure therefore they were unable to diagnose the cause. The vehicle had not been repaired. Approximately 3 weeks after while driving approximately 40 mph when attempting to go on a roundabout when the vehicle began displaying the count down on the instrument panel. The contact attempted to apply the brakes however the vehicle continued to accelerate forward causing the contact to drop into the center of the roundabout. The air bag failed to deploy and the contact hit their head on the steering wheel. The contact also received whiplash and medical attention was needed. The contact was injured from the neck down the back. The vehicle was towed and deemed totaled. A police report was filed. The manufacturer was not made aware of the failure. The failure mileage was 44,722.
I keep receiving error messages on my vehicle, I spoke to a dealership and they stated that there is in fact for a recall.
#1 The word " Air bag ! " notification would display on dashboard, #2 An "SOS" message on radio screen. #3 Red light on rearview mirror at or near emergency button. this would occur intermediately at start up, and or during driving at times. Vehicle was dropped off Wednesday, October 12, 2022 and is currently at "Bill Snethkamp Chrysler Dodge Jeep Ram" 16400 Woodward Ave, Highland Park, MI 48203 where i was told that it has a seatbelt issue which can cause airbag issue, and due to safety concern, my vehicle will have to stay..
Your vehicle's air bag warning light recently indicated the air bag system may not be working properly. The air bags in your vehicle might not inflate in a collision, or they could inflate without a collision if you do not get the required service. Have your vehicle checked at your dealership. The sos systems comes on the screen and is very distracting when driving. Then it states it couldn't connect to sos system and contact a dealer. Red light comes on the dash and on the rearview mirror. Almost caused me to wreck.
Questions about the 2021 Dodge Durango airbags
Does the 2021 Dodge Durango have airbags problems?
Owners have filed 11 complaints about the airbags of the 2021 Dodge Durango, 5% of all its complaints.
At what mileage do 2021 Dodge Durango airbags problems start?
The typical (median) mileage in owner complaints is 7,700 miles.
Was there a recall on the 2021 Dodge Durango airbags?
Yes, 1 recall: 21V280000. Check your VIN to see if your car still needs the free repair.
What year does the Dodge Durango have bad airbags?
The Dodge Durango model years with the most airbags complaints are 2004 (143 complaints), 2005 (111 complaints) and 2006 (76 complaints).
Other 2021 Dodge Durango problems
Lights 94Electrical 41Engine 25Driver assistance 18Body 15Fuel system 11Transmission 10Brakes 8Visibility 6Steering 4Suspension 3Wheels 3Acceleration 2Seat belts 2Tires 2
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