Replace oil filter housing and sensor 3 times on vehicle within 2 years. This was completed twice at the dealership and once at a body shop. Driver side window motor control Button fell off and inside Spring broke.
Dodge Durango power windows problems
43 of the 13,793 owner complaints about the Dodge Durango describe power window failure, most of them for the 1998 model year.
- owner complaints
- 43
- worst model year
- 1998
- typical repair cost reported
- $1,200
- typical mileage
- 59,298
By model year
Often reported together
Ball joint 8Door locks 3Coil spring 2Grinding brakes 2Won't start 1Water leak 1Stalling 1Fire or smoke 1
What owners say
The climate control system is malfunctioning, and the windows will not roll down. The heat comes on full blast and cannot be turned down or off, and it is summertime. On a hot day the car cannot be driven more than a couple of miles because the interior becomes so hot that it becomes difficult to breathe and remain conscious with the heat on full blast and the windows up. The controls for the windows do not work. The controls for the heat do not work. The climate control system is connected to, or is controlled, by the Uconnect System, which also does not work. I cannot safely operate this vehicle for more than about 5 minutes on a hot day. The vehicle is available for inspection. The problem was reproduced by an auto dealer, who said that it is likely a problem in the electrical system and would take about 3 hours to diagnose. The vehicle was not inspected by the manufacturer, police, insurance representatives or others. However, I called FCA. They told be to do a software update for the Uconnect System. I successfully updated the software, but it did not resolve the problem. There were no warning lamps, messages, or other symptoms of the problem prior to the failure. However, about three months ago the Uconnect System began malfunctioning by occasionally and intermittently rebooting – i.e., flashing on and off. After a couple of weeks, the rebooting occurred more frequently, and now it will work at all.
All 4 power window regulators have gone out.
Power windows: approximately 2 years ago, the passenger front window slipped down and would not come up. We were told by dodge that it would be @ $500.00 fix (power window motor/labor). We managed to get glass up and left it alone. Not long after this, my driver window was broken by a rock and replaced by safelite, just the glass. Recently, the driver power window started acting up, fell down in door and broke. When glass was replaced 2nd time, safelite told us the following information: dodge vehicles can only be replaced with dodge glass and that up until @ 2 years ago, the 2 brackets holding the glass to the movable power arm was a metal bracket. This metal bracket has now been replaced with a type of plastic bracket attaching to movable power arm. Herein lies the problem: over time, the metal brackets rust from moisture (rain) losing all adhesive in it that holds glass in place. Once adhesive is gone, the glass comes out of bracket and drops into door or can fall out. Even if glass does not break, there is not an adhesive available that one can try to adhere to groove in bracket to set glass in. Therefore, the consumer is forced to purchase a new glass that has new plastic brackets that attach to movable power arm and may be rooked into purchasing new arm/motor. Now we know that passenger window problem is lack of bracket adhesive, arm/motor work fine. To make matters worse, our 2003 ram 1500 pick-up is having these same issues with both front windows! Rear windows on both vehicles seem to be ok, because they are used much less. The window motors on both vehicles are fine-it is these brackets and lack of adhesion to window glass that is the problem. We could possibly be paying @ $1,500.00 to fix 3 front windows on our vehicles. Extreme safety hazard not able to raise/lower window - safelite replacing many dodge windows due to this exact problem.
Purchased a used 2002 dodge durango with 70k miles. Vehicle was under limited warranty. Drivers power window fell into the door at highway speed, nearly causing an accident just from the shock. Went to dealership, was told it was an electrical issue, so not under warranty. Took it to a private mechanic, $500 to replace the regulator. A few months later, passenger side fails, took it to a different dealership, was told it was a plastic pulley that failed, would have been under warranty, but my warranty just expired. Another $500. Driver side failed again a few months later, started calling dodge and complaining, nothing they could do they said. Learned how to replace myself, 3 times drivers side rear regulator, 2 times passenger rear regulator, 3 times drivers front, 2 times passenger front. Now three are broken again, the replacement part is the same plastic junk. I am tired of replacing them. Dodge has told me that it has been to long and they will not be able to assist me, but can sell me the parts...again.. I have been told that cold weather, slamming the doors, over use of windows, could all be contributing issues. In other words, human error. This is not the case in my garaged full leather showroom quality vehicle. Google dodge window regulators, you will find pages of complaints. Wish I would have bought a car that doesnt need to be at 86 degrees constantly, that could go down a bumpy road, that I could roll down the windows more than twice a day (because that is what they recommend), could shut the doors without fear of slamming them, didnt have tape on the windows to hold them up, could go through a drive through with my door closed, and didnt cost me over $3000 in window parts. This is a safety issue as you will find if your going down the highway and your window instantly falls into your door. Shame on dodge for not making this issue right.
In 2.5 years, I have put in 5 window regulators using original dodge parts in my 2003 dodge durango. A 6th one broke 10/13/09. This part is defective in that it breaks irregardless of usage, today a rear window broke which has maybe been used a dozen times since I purchased the vehicle. The driver's window was replaced three times within 60 days, because the brand new parts broke. Dodge is well aware of this issue, because of the constant back order within their parts department and frequent consumer complaints well documented on the internet. Their paraphrased response to my complaint was too bad it's out of warranty.
Tl*the contact owns a 2001 dodge durango. The contact stated that there was an issue with her driver's side window. It would roll down, but not back up. The dealer replaced the driver's side window regulator in september of 2008 at the cost of $431.89. However, in december of 2008, the passenger and driver's side second row windows both experienced the same failures. She did not take the vehicle back to the dealer. The manufacturer has not been notified. The current mileage was 99,748 and failure mileage was 93,515.
The power locks won't work and the power windows won't work. It's a huge problem with the dodge durango. If you ever get into a car wreck you will never be able to get out. It is also at risk for theft.
Window regulators on 3 doors have failed since stated date. Normal shutting of doors causes a plastic piece were the cables meet to fail. This plastic piece is not a stand alone part. Compete regulator must be purchased at $100+.
Tl*the contact owns a 1998 dodge durango. While driving at an unknown speed, the contact noticed that the steering was looser than normal. He took the vehicle to a local mechanic on february 21, 2008 and both upper and lower ball joints as well as the steering box were replaced. The repair cost $1,001.24. The failure mileage was 59,298 and current mileage was 59,598. Updated 05/05/08 *bf the consumer stated on april 10, 2003 had to replace both rear window regulators. Updated 05/05/08
Related recalls
Electrical system
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under the federal safety agency Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
- Risk
- A vehicle stall increases the risk of a crash.
- Remedy
- Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is V62.
Recall number 19V813000 · Recall details
Electrical system: wiring: front underhood
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
- Risk
- A vehicle stall can increase the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is U87.
Recall number 18V524000 · Recall details
Electrical system: alternator/generator/regulator
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2014 Dodge Challenger, Charger, Durango, Chrysler 300, and Jeep Grand Cherokee vehicles equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
- Risk
- If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will replace the alternator, free of charge. The recall began December 15, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is T75.
Recall number 17V741000 · Recall details
Electrical system: alternator/generator/regulator
- What is wrong
- Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
- Risk
- If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
- Remedy
- Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is T36.
Recall number 17V435000 · Recall details
Electrical system
- What is wrong
- Chrysler (FCA US LLC) is recalling certain model year 2012-2013 Jeep Grand Cherokee vehicles manufactured September 17, 2010, to August 19, 2013, and equipped with a 3.6, 5.7 or 6.4 liter engine, and 2012-2013 Dodge Durango vehicles manufactured January 18, 2011, to August 19, 2013, and equipped with a 3.6 or 5.7 liter engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
- Risk
- A vehicle stall increases the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM. The recall began on August 7, 2015. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is R09. Note: This recall is an expansion of recall 14V‑530. Note: This recall has been superseded by recall 19V813.
Recall number 15V115000 · Recall details
Electrical system: alternator/generator/regulator
- What is wrong
- Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
- Risk
- If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
- Remedy
- Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is P60.
Recall number 14V634000 · Recall details
Electrical system
- What is wrong
- Chrysler Group LLC (Chrysler) is recalling certain model year 2011 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, to July 20, 2011, and equipped with either a 3.6L or 5.7L engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
- Risk
- A vehicle stall increases the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM, free of charge. The recall began December 19, 2014. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is P54. Note: This recall has been superseded by recall 19V813.
Recall number 14V530000 · Recall details
Electrical system: wiring
- What is wrong
- Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
- Risk
- If the vanity lamp wiring shorts, there is an increased risk of fire.
- Remedy
- Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is P36.
Recall number 14V391000 · Recall details
Electrical system: instrument cluster/panel
- What is wrong
- On some sport utility vehicles, under certain operating conditions, an integrated circuit in the instrument cluster that controls interior lighting may overheat.
- Risk
- This could potentially cause an instrument panel fire.
- Remedy
- Dealers will inspect the cluster for damage and replace it free of charge. The recall began on april 2, 2007. Owners may contact daimlerchrysler at 1-800-853-140.
Recall number 07V092000 · Recall details
Electrical system
- What is wrong
- On certain sport utility vehicles equipped with front bench seats only, if fluid is spilled from the floor mounted cup holder, an unused console power outlet connector located under the seat may become contaminated.
- Risk
- This may allow development of a high resistive short circuit in the connector, which could eventually lead to a fire.
- Remedy
- Dealers will inspect the console wiring connector for corrosion, clean as required, and install a cap to prevent additional fluid from contaminating the connector free of charge. The recall began on october 30, 2006. Owners may contact daimler chrysler at 1‑800‑853‑1403.
Recall number 06V339000 · Recall details
Questions about the Dodge Durango power windows
Which Dodge Durango years have power window failure problems?
The model years with the most reports are 1998 (19 complaints), 1999 (6 complaints) and 2001 (6 complaints).
How much does it cost to fix power window failure on the Dodge Durango?
Owners who mentioned a price put the repair at about $1,200 (median of 6 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
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