Dodge Durango door locks problems

Filed Mar 5, 2025 · Body, Seat belts · OR

Head rest deployed outside of “extended warranty “ its a safety hazard. This part should be total recalled. The rear passenger door latch gets stuck or pops open randomly. It will not close when this happens and it has come open upon locking and driving! Again dangerous where children sit. This is with child lock on or off the problem continues. The third complaint is the seat belts will not retract in the front seat but the dealership requires me to pay a fee to have it assessed. This is a “recalled”issue but it isn't for my vin These three things seem to all fall shortly after buying the vehicle within the last four yrs. Exact dates unknown.

Filed Sep 19, 2024 · Driver assistance, Electrical · ME

All electrical systems are periodically malfunctioning. This includes power windows, door locks, lane assist, heating and cooling/climate controls, heated steering wheel, screen displays, radio controls, steering wheel controls, shifter, etc. all of these things will turn on and off by themselves while driving. Lane assist has frequently turned on and off while driving and jerks the steering wheel. Park assist turns on and off while driving. The vehicle does not always turn off with the push button stop and has to be attempted several times. I have been locked inside my vehicle because the electric locks will not release without several attempts. Power windows frequently do not work. Back hatch frequently will not release, leaving the back of the vehicle inaccessible. It has shifted into neutral by itself while driving requiring me to pull to the side of the road and physically move the shifter back and forth. It was taken to the dealership where they stated there were so many error codes they could not clear them all. I am currently waiting on an electrical wiring part that they say will fix it because they’ve “seen this before”. It is 1000 miles beyond the basic warrantee and my purchased extended warrantee will not cover the $700 repair because it is considered normal corrosion wear. It is really not safe to drive and it has taken weeks for the dealership to address the issue, waiting on an ordered part that may fix it.

Filed Feb 19, 2024 · Acceleration, Driver assistance · VA

While driving on the highway, the computer system shut down and all screens went black. The car still drove but none of the controls worked anymore. We could not roll the windows down or turn the fans or a/c on and it was summer so the interior of the car immediately became unbearably hot. We pulled over as soon as it was safe to do so and turned the car off and back on. The system came on partially and we were only able to open the sunroof and roll the rear windows down half way before it stopped working again. We tried cycling the car on and off several more times but the computer system and all controls remained unresponsive and the screens black. The door locks did not work either so we couldn’t secure the vehicle. It was Sunday so no dodge dealerships were open. We were on a family vacation and half way to our destination so we drove an additional 3-4 hours to reach our destination. I took the Durango to the dealership the following day and they kept it for a week. They disconnected and reconnected the battery cable and the system worked again and they could not replicate the problem. We drove home after that without issue. Two weeks later, the same thing happened. This time, I pulled over and disconnected and reconnected the battery cables and that seemed to solve the issue again. We took it back to our local dealership and they could not replicate the issue.

Filed Jan 4, 2023 · PA · 1 injury

The interior door handle (driver side) has some kind of plastic coating on which began to peel back from the handle. It was very sharp and cut my hand.

Filed Nov 10, 2021 · Electrical · 148,000 miles · TX · fire

The contact owns a 2013 Dodge Durango. The contact stated that while driving at 40 - 45 mph, the battery warning light was illuminated and other unknown warning lights would illuminate on and off. Additionally, the windshield wiper was inadvertently activated, the doors would not lock, and a burning odor was detected coming from under the hood of the vehicle. The vehicle then lost motive power. The vehicle was towed to an independent mechanic and diagnosed with alternator failure and the computer system's wires were burned out. The alternator needed to be replaced. The vehicle was not repaired and remained with the mechanic. The dealer was made aware of the failure but informed the contact that the VIN was not included in a recall and referred the contact to the federal safety agency. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The contact related the failure to the federal safety agency Campaign Number: 14V634000 (Electrical System) however, the VIN was not included in the recall. The failure mileage was approximately 148,000.

Filed Sep 25, 2021 · Airbags, Electrical · AZ

I brought my vehicle to an Phoenix AZ dealership off of Black Canyon Highway or I-17 on Camelback for airbag safety recall and interior lighting recall and any others needed. When I dropped it off initially I parked on lot by the garage inc front of the rental car business directly in front. I exited my vehicle walking up to repair garage to make sure I could drive into it for recall repair. I walked back opened my driver's door and sat in the seat.(legally able to safely driver by entering through the driver's door) I drove it up there. Upon arriving after they provided the airbags recall, moved my dome light which was located on driver's door module that also has other functions,(moved to another module preventing an interior fire on long trips which I was moving for a job to Audubon MN that next few days) and I was unable to enter the vehicle by my driver's door. I had to physically crawl in the passengers side of car over the middle area and drink holders to squeeze my legs under the steering wheel. They informed me it was like that. I requested the video from rental employee mgr or person in charge and he stated "it would be like finding a needle in the haystack". It happened that I also sat for over 3 hours till close there, had a mgr request 2 inspections from his men, filed a complaint, talked with several reps and all before I left the lot. Also I had a tire light on my dash, and others that I find out are all connected to the module the dome light used to be attached to. While leaving my door locks were going up and down like they were a possessed pissed of psycho spirit , my steering wheel didn't lock anymore, and I decided to wash my car in a CAR WASH which almost got me a rear end incident from the car behind me because my 2004 DODGE DURANGO SUDDENLY SHUT OFF. I was scared and my heart dropped down through me bottom like being pulled over for a ticket by the police would. So it decided to rain.OH MY GOSH. If MN wasn't a rainy place I wouldn't be SO

Filed Apr 27, 2021 · Lights, Locks · 56,000 miles · VA

Tl* the contact owns a 2015 dodge durango. The contact stated that the rear driver's and passenger's side brake lamps failed to illuminate intermittently and without warning. That contact inspected the vehicle and noticed that water was inside the rear brake lamps casing. The vehicle was taken to fitzgerald chevrolet of hagerstown (101 s. Edgewood dr, hagerstown, md 21740, (301)733-5000) to be diagnosed. The contact was informed that the door latch assembly was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 56,000. The VIN was not available.

Filed Mar 1, 2021 · Electrical · 100,000 miles · NC

2006 dodge grand caravan sxt, safety problems with lift gate when opening with key faub; lift gate opens and immediately goes down (when stationary). If needing to get groceries, or anything from the rear of van, need to have one person holding the lift gate, so the other person can remove items from van, to avoid the liftgate crashing down on you (causing injury and inability for vehicle to function safely). Also, problem with left sliding door lock; does not lock and unlock with key faub; have to manually lock and unlock, even though the rest of the doors lock/unlock, with the key faub. Couple of years ago, put groceries in the left side of sliding door and this door would not close, electronically, or manually. Had to drive home in the rain with the left side sliding door, wide open. Believe the hatch lift support part for right and left need replacing, however, the left sliding lock/unlock feature may. Or may not be associated with the electrical problems. It leaves a consumer to get a questionable diagnosis from dealers, or mechanics, who see this as an opportunity to nflate the problem with inaccurate diagnosis and overinflated charges, to take advantage of a consumer.

Filed Aug 7, 2020 · Acceleration, Driver assistance · 188,000 miles · AZ

I took my durango in for 3 recalls at kelly blue books direction after putting my VIN in for check on website. I went to bill luke 2425 w camelback rd invoice number [xxx] and now my driver seat is not able to be accessed from outside my door by key fob, manual unlock or door handle. My door beeps like its ajar, my tire light is on my dash, the radio cuts out in and out. I spoke with manager 2 times. I called the 800 number he provided. He stated it wasn't their fault and refused to correct it. It was not like that before I dropped it off and I addressed it before leaving the lot. Im supposed to drive across country to mn and be working. Im terrified. My fiance died. A wiring overheating fire on his way to mn and to me. I want my vehicle fixed and safe. My name is [xxx]. 2 recalls were airbags and the other was a wiring issue of overheating and causing a fire. My vehicle is in horrible shape now. It happened 08/05/2020 customer number [xxx] g07 safety recall removed and tested instrument panel cluster. Moved dome light circuit flashed the ccn. Please address the dealership and fix my wiring and door that is not able to be used even to get in now. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *cc

Filed May 26, 2020 · Driver assistance, Electrical · 186,686 miles · AR

I was driving at 55 MPH and the steering became really loose and nearly lost control had to replace the ball joints 3 times and I have no power on the driver side of the vehicle that means the door locks and windows.