2004 Dodge Durango: doors won't lock, open or latch

Filed Sep 25, 2021 · Airbags, Electrical · AZ

I brought my vehicle to an Phoenix AZ dealership off of Black Canyon Highway or I-17 on Camelback for airbag safety recall and interior lighting recall and any others needed. When I dropped it off initially I parked on lot by the garage inc front of the rental car business directly in front. I exited my vehicle walking up to repair garage to make sure I could drive into it for recall repair. I walked back opened my driver's door and sat in the seat.(legally able to safely driver by entering through the driver's door) I drove it up there. Upon arriving after they provided the airbags recall, moved my dome light which was located on driver's door module that also has other functions,(moved to another module preventing an interior fire on long trips which I was moving for a job to Audubon MN that next few days) and I was unable to enter the vehicle by my driver's door. I had to physically crawl in the passengers side of car over the middle area and drink holders to squeeze my legs under the steering wheel. They informed me it was like that. I requested the video from rental employee mgr or person in charge and he stated "it would be like finding a needle in the haystack". It happened that I also sat for over 3 hours till close there, had a mgr request 2 inspections from his men, filed a complaint, talked with several reps and all before I left the lot. Also I had a tire light on my dash, and others that I find out are all connected to the module the dome light used to be attached to. While leaving my door locks were going up and down like they were a possessed pissed of psycho spirit , my steering wheel didn't lock anymore, and I decided to wash my car in a CAR WASH which almost got me a rear end incident from the car behind me because my 2004 DODGE DURANGO SUDDENLY SHUT OFF. I was scared and my heart dropped down through me bottom like being pulled over for a ticket by the police would. So it decided to rain.OH MY GOSH. If MN wasn't a rainy place I wouldn't be SO

Filed Aug 7, 2020 · Acceleration, Driver assistance · 188,000 miles · AZ

I took my durango in for 3 recalls at kelly blue books direction after putting my VIN in for check on website. I went to bill luke 2425 w camelback rd invoice number [xxx] and now my driver seat is not able to be accessed from outside my door by key fob, manual unlock or door handle. My door beeps like its ajar, my tire light is on my dash, the radio cuts out in and out. I spoke with manager 2 times. I called the 800 number he provided. He stated it wasn't their fault and refused to correct it. It was not like that before I dropped it off and I addressed it before leaving the lot. Im supposed to drive across country to mn and be working. Im terrified. My fiance died. A wiring overheating fire on his way to mn and to me. I want my vehicle fixed and safe. My name is [xxx]. 2 recalls were airbags and the other was a wiring issue of overheating and causing a fire. My vehicle is in horrible shape now. It happened 08/05/2020 customer number [xxx] g07 safety recall removed and tested instrument panel cluster. Moved dome light circuit flashed the ccn. Please address the dealership and fix my wiring and door that is not able to be used even to get in now. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *cc

Filed Jun 1, 2011 · Electrical, Engine · 114,050 miles · MD · fire

Tl*the contact owns a 2004 dodge durango. The contact stated that while driving approximately 20 MPH the horn began to sound, the door locks began to unlock and lock. Smoke began to rise from the dashboard, and one of the engine pistons came through the floorboard. The vehicle was taken to her home where it remained parked. The contact noticed there were holes within the engine and the piston casings were shattered. The failure was not diagnosed or repaired. The manufacturer was notified and the contact was informed they would not honor the recall associated with the federal safety agency campaign id number 07v092000 (electrical system: instrument panel), due to the contacts original dealer being out of business. The failure mileage was 114,050.

Filed Mar 29, 2011 · 46,000 miles · FL

Key fob poorly designed which leads to small interier metal prong breaking causing the key to be no good. Once the key is no longer working you have to open the doors manually by inputting the key into the door lock which sounds the alarm until the car is started. This is a true safety issue when your holding two infants and trying to open the door and stop the alarm from sounding. I was also approached by officers as there had been car break ins in this particular location and they believed I was steeling the veh because the alarm was sounding and I was leaned over attempting to get the key in the ignition to stop the alarm from sounding. I've checked on the internet and many other folks have this same issue. The dodge dealership has even advised me that this is a known issue and that mopar who manufactuers the keys for dodge has changed the design because of the issue, however, they will not fix the issue for those with keys already broke and is not willing to reiumburse for the key cost.

Filed Oct 10, 2008 · Electrical · MO

Last year I received a recall notice for my 2004 dodge durango concerning an electrical component. I took the vehicle to berryville dodge in berryville,ar to have it fixed. They did the recall and when I picked up the car the driver door lock would not work along with the radio/cd/dvd/sat radio component. I complained they said to call chrysler. I called chrysler and they denied responsibility. They said it was coincidence! I went to 2 other dodge dealers and both said the same thing had happened at their dealership but they fixed the radio and door locks. The berryville dealer refused and chrysler refused to repair unless I paid for it.($80 for the lock, $600 for the radio). Is there anything I can do about it? Calling chrysler is a waste and the dealer wont do anything either.

Filed Jan 6, 2007 · Electrical · 38,000 miles · CO

On 12/31/2006, as we were leaving in our 2004 dodge durango, the automatic door lock mechanism engaged, and then the interior lights came on by themselves and would not dim. We initially could not get them off, but we finally were able to turn off most of the interior lights except for liftgate light. Since that time, none of the interior lights come on when opening the door. Also, on the awd and 4wd switch panel, the neutral light stays on all the time. The alarm also goes off when using the key. We took the vehicle to the dealer on 1/2/2007, and then had to bring it back the next day for an actual appointment. They informed us that the instrument cluster panel, which is what is causing the issue, is on back order, and we have to wait 3 weeks to take it in so they can order parts. We will have to have a rental car as it will take possibly 4 days, and apparently we cannot accrue miles on the durango during that time. In the meantime, with the other complaints that have been filed with similar problems like this and the possibility of fires, we are leaving the car out in the driveway just in case.