2019 Dodge Grand Caravan body problems

Filed Sep 16, 2026 · Body · 139,000 miles · NC

The contact owns a 2019 Dodge Grand Caravan. The contact stated that while detailing the vehicle, the front driver’s side headrest exploded outward. The vehicle was taken to a local dealer, and it was determined that the headrest needed to be replaced. The contact associated the failure with an unknown Technical Service Bulletin. The manufacturer was made aware of the failure via telephone. The failure mileage was approximately 139,000.

Filed Jul 10, 2026 · Body · CA

Minivan has sliding door lock actuator failure, driver side. Unable to open sliding door manually or with power door motor. Lock/unlock latch is stuck in locked position. This is a safety issue in case of vehicle crash or fire. Exact same issue with older models. Chrysler has issued a warranty bulletin (d-21-15) for factory repair of this same issue for 2015-2017 models. The exact same actuators are used in 2018 and 2019 models.

Filed May 27, 2026 · Body, Electrical · IN

Automatic sliding doors will not unlock or open at all- not manually, not with the inside door buttons, not with my key fob, and not with the automatic buttons on the front ceiling of the van. I have 3 young children all 5 and under. This is an EXTREMELY dangerous fault that puts all of their lives into danger! The inconvenience of a grown adult having to climb through the back hatch to lock her kids in is annoying yes but my concern is how I'm supposed to safely get to them if we were in an accident! My husband can not get to the kids at all as he is well over 6 foot and can not fit. I'm trying to get the dealership to fix the issue but they're telling me that there is no recall even though I thought I received something in the mail awhile back. The message that appears when we try to automatically open the door is that we should first unlock the doors to which we already have. The lock will not move when you manually try to unlock it either.

Filed Feb 18, 2026 · Body · TX

the sliding doors and sometimed the trunk door on this van unlocl and szlf open randomly. I took it to a mechanic and they said that it is the actuator failing. Dodge knows that this is a problem and extended the warranty, but the dealership in south audtin is difficult to work with. THIS JUSTIFIED A FULL RECALL BECAUSE THE DOORS COULD JUST SELF OPEN WHENEVER AND SOMEONE COULD FLY OUT OF THE VAN

Filed Oct 28, 2025 · Body, Seats · IN

09/26/2024 Transmission had to be replaced at 47,000 miles. Without warning, the van began lurching forward at a stop light almost causing a collision and then completely stalled having to be towed to the shop. Luckily, I bought a service plan and only had to pay $100, but the parts list was $6,000+. Sliding rear doors have the electric assist option. On several occasions myself and my children have nearly been closed in the door as it malfunctions and randomly starts closing. Once I was getting my child out of the car seat when the door began closing on me, it did not stop closing as it met the resistance of my body. I have not had this issue serviced, as it is very intermittent. 10/28/2025 My driver's side headrest exploded. Thankfully no one was injured and I wasn't driving at the time. This could have caused a really dangerous situation had the vehicle been in motion. I was in the parking lot with nothing touching the headrest. Looking at the headrest there are jagged pieces of plastic that just crumbled to bits. Upon further investigation, this is a known issue with this type of vehicle, but it's not a recall. 70,000 miles. I'm waiting to see what the bill for this repair will be, but I'm concerned it is going to be replaced with the same malfunctioning equipment and I may not be so lucky next time this happens.

Filed Sep 23, 2025 · Body · GA

Passenger side sliding door is stuck in the locked position. Nothing I do will unlock it. The lock doesn't respond to any buttons either on the key fob or on the overhead panel. Also cannot be unlocked manually. It is my belief that this is a serious safety issue for rear passengers.

Filed Jun 20, 2025 · Body · NC

Drivers side sliding door lock started to make some noise occasionally and shortly after the door locked shut and will not and can not be opened manually or with the buttons. A few days afterwards the passenger door has started to make this same buzzing noise and we fear it will lock itself also like the drivers side not bing able to open with the buttons or manually. I know this is a major safety issue and should be addressed by not only myself, but the manufacturer. I have read this being a common issue among many dodge caravans and I feel actions should be taken place to correct this issue to the tune of at the very least, when there is a malfunction that the door should be able to be opened and closed manually. I contacted my local authorized dodge dealership and they told me extended warranty for this issue is for 10yrs/100,000 miles.

Filed Apr 15, 2025 · Body · NY

Rear sliding door actuators prematurely fails causing loud noises and door to not operate properly. This makes it unsafe to drive with children in the vehicle. Dodge refuses to reimburse extended warranty claim.

Filed Apr 10, 2025 · Body, Electrical · AZ

Power sliding Door lock actuators failed. First started experiencing problems with the doors at 75,000mi clicking noises and then at 90,000 miles the drivers side door became stuck shut. This poses a risk of my car seat aged and disabled children to be stuck locked in the vehicle in the event of a crash or fire. The second door began clicking near 93,000 miles and is now stuck locked as well. On 4/5/25 I received a warranty extension notice from Fiat Chrysler Automobiles stating a warranty extension on the part and repairs however my vehicle has passed the mileage upon receipt of their letter. When I contacted FCA US LLC Customer Care they refused to further extend the warranty for repair even after a supervisor agreed that this a safety concern and that he would not be comfortable with his family riding in a vehicle that risks them being trapped. Upon further research I have found that FCA has known about issues with the lock actuators dating back as far as model years 2015-2017 in which the warranty was extended to 15yrs/150,000 miles. This puts over 500,000 families at risk of being trapped in their vehicles in the event the lock actuators fail. This should be a safety recall with no mileage restriction as it puts millions of people at risk of death or serious injury if they were to be trapped in their vehicles.

Filed Mar 10, 2025 · Body · IN

The Driver side back door is stuck in the locked position. It can not be manually unlocked anywhere by key driver or passenger doors either. This is a huge risk with small children and only one exit in the back. And I have had this examined and they state it's not an issue it's a build issue. If there is a wreck or inability to enter or exit the car kids or passengers (which I help transport my grandparents) can not get out of the car except for the rear tail gate or climbing over seats through the front doors. This has happened before due to someone in a parking lot inhibiting people to enter the car safely. No warning that this was going to stop working either it just quit one day.