Recieved a petter in mail about a recall for my car. There was an error in the power supply unit that could either make the airbag deploy randomly wothout warning or prevent it from opening at all in the event of an accident called dealership in reference to recall, was told they did not have the part nessesary and did not know when they would have the part and to call back next week called back next week and was told to leave a messsage that would be returned, it never was. Went in person and was told they had no record of me calling and they still did not have the part.
2009 Dodge Journey AWD airbags problems
17 complaints (11% of all complaints for this car). 1 crash reported.
- owner complaints
- 17
- of this car's complaints
- 11%
- crashes
- 1
- recalls
- 0
Which part fails
Owners did not name a specific part.
At what mileage
Complaints by mileage at the time of the problem.
0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+
Dodge Journey AWD airbags problems in other years
Related recalls
No recalls on record for this model year.
Related investigations
Air Bag Non-Deployment/Engine Stall
In March 2011 Chrysler submitted a defect information report for the federal safety agency Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with the federal safety agency Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see the federal safety agency Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.the federal safety agency.dot.gov/owners/Searchreference under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
RQ14002
What 2009 Dodge Journey AWD owners say
Most recent owner complaints, unedited.
Tl* the contact owned a 2009 dodge journey awd. While driving at an unknown speed, the driver ran over a 4 inch deep pothole and the front driver's side air bag deployed. The driver crashed into a telephone pole. The contact sustained neck and back injuries that required medical attention. The vehicle was destroyed and towed. A police report was filed. The manufacturer was not notified. The VIN was included in the federal safety agency campaign number: 16v047000 (air bags). The failure mileage was approximately 79,000. Updated 02/21/17*lj
I buy the vehicle and checking the vehicle's history, I see that the car has 2 open recalls to repair problems in the car, try to communicate by email with the company but say they do not have the parts. I want to repair my car before an accident ...
Tl* takata recall. The contact owns a 2009 dodge journey awd. The contact received notification of the federal safety agency campaign number: 16v047000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. ..updated 11/01/16 *bf
Takata air bag recall, been waiting for over 7 month to get this recall fix as the air bag light on on, but they state they won't have part til the 2nd quarter of 2017 really. Car was rejected for inspection due to the air bag recall and they won't offer loaner/ rental car. What am I suppose to do for 7-8 month without an car? Don't want to risk getting an ticket for driving in rejection sticker. Fca is handling this issue very poorly. I need some answer and advice on what to do please somebody advise.
When I start the car to put in drive , the seat belt light come on, I took it to spartans to get checked out any told me is a airbag malfunction, he called to get the part for the car and chrysler say it was backed up on the part
Tl* the contact owns a 2009 dodge journey awd. The contact received notification of the federal safety agency campaign number: 16v047000 (air bags) however the part to do the repair was unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Part distribution disconnect.
Tl* the contact owns a 2009 dodge journey awd. The contact received notification of the federal safety agency campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2009 dodge journey awd. The contact received notification of the federal safety agency campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2009 dodge journey awd. The contact received notification of the federal safety agency campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Questions about the 2009 Dodge Journey AWD airbags
Does the 2009 Dodge Journey AWD have airbags problems?
Owners have filed 17 complaints about the airbags of the 2009 Dodge Journey AWD, 11% of all its complaints.
At what mileage do 2009 Dodge Journey AWD airbags problems start?
Not enough complaints include the mileage to tell.
Was there a recall on the 2009 Dodge Journey AWD airbags?
There is no recall for this problem on this model year.
Other 2009 Dodge Journey AWD problems
Brakes 56Electrical 47Transmission 28Engine 24Tires 19Wheels 9Driver assistance 7Steering 7Lights 3Acceleration 2Body 2Fuel system 2Suspension 2Visibility 2Locks 1Seat belts 1
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