Tl* the contact owns a 2009 dodge journey awd. The contact received notification of the federal safety agency campaign number: 14v373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
2009 Dodge Journey AWD airbags complaints
Page 2 of 2: complaints 11 to 17 of 17, newest first, as owners wrote them.
Tl* the contact owns a 2009 dodge journey awd. The contact received notification of the federal safety agency campaign number: 14v373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall. The manufacturer was made aware of the delay. The contact had not experienced a failure.
Tl* the contact owns a 2009 dodge journey awd. The contact received notification of the federal safety agency campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2009 dodge journey awd. The contact received a recall notification for the federal safety agency campaign number: 14v373000 (air bags, electrical system) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. The VIN was not available.
12-26 2014 I opened up a case number [xxx] no one answered any questions for me. 03-05-2015 I opened up another case number [xxx] 06-20-2014 I received a important safety recall notice which states.... The problem is... Upon stating your vehicle the frequency operated button ignition key (fobik), may not fully seat in the "on" position. If not fully seated, under operating conditions (for example bumpy roads) the fobik could inadvertently move to the "accessory" mode. This could cause unintended engine shut off and the passive restraint systems, including the airbags to shut off. This could increase the risk of a crash under certain driving conditions and increase the risk of occupant injury during a crash. What we must do to ensure your safety... Once you receive your follow up mail in the simply contact chrysler which I did. Until this repair is completed the vehicle can be driven. However, as a precaution all drivers are advised to remove all all objects from the fobik (such as key chains, additional keys). And ensure that the fobik is securely and correctly aligned in the "on" position and not aligned between the "on" and "accessory" position before the driving the vehicle. Please help me get my car fixed. I am very upset it has took over a year to resolve. I bought my bran new car off the showroom floor and they cannot fix it for me to keep me and my family safe on the roadways. I have to pay a lot of money every year keeping my upkeep on the car to make and keep it safe (because its the law)! But yet chrysler can keep pumping out new vehicles off their production lines but cant seem to take production off that line to build these components that we need for our vehicles! This is ridiculous!!! I will never buy another chrysler product again, nor will my family!!! Please help! Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
As I was accelerating on a highway entrance ramp, my driver's side curtain airbags deployed (from the front of the car and all the way to the hatch in the back of the car). I pulled over onto the shoulder of the road and turned the car off. I turned my car to battery mode to roll down the windows to release the powder and smell and another airbag deployed (I believe it was the driver's seat, but am not certain).
My air bag light comes on and stay on......
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