My husband and I both felt something was wrong with the brakes almost immediately after purchasing the vehicle. We both went into the dealership and asked why it was shaking while braking, the dealership said not to worry it just was the ABS. Now we learn we need new brakes and that dodge is/was replacing brakes- 36000 miles or 3 years. Would have been nice to know that years ago.
2009 Dodge Journey AWD brakes complaints
Page 2 of 3: complaints 11 to 40 of 56, newest first, as owners wrote them.
I purchased a 2009 dodge journey in september 2013, shortly after leaving dealer ship I noticed the steering wheel shook when I applied the brake. There were other things we were taking care of with the dealership and at the time this was not of priority, fast forward roughly 2-3 weeks the shaking got worse and worse and the driving of the vehicle became uncontrollable, applying the brake became dangerous and it became obvious that it would soon lead to catastrophic results. We returned to the dealership to which we left the vehicle and returned hours later, they said they had to change the brakes and rotors and it was a heard of problem with that vehicle, they said it was free of charge that time since it was less then a month of purchase but if it occurred again we would have to cover all charges, fast forward 4 months and the shaking started again when applying the brake. It is becoming unsafe especially if you are traveling at high speeds (interstate, etc) it is becoming unreliable as to what it will do, I have two small children to care for and the risk the vehicle continues to put us through is ridiculous. Upon internet searches I learned this is a frequent problem and a very well known by dodge problem with 2009 and 2010 dodge journeys yet nothing has been done to permanently fix the problem I can't afford to change the brakes and rotors every few months just so I can simply control my steering wheel/vehicle, this problem will inevitably cause a car crash if not with my dodge journey then with another, lives are being put at risk and something needs to be done. I will be contacting my dealership soon to set up a date to change my brakes and rotors again, but at this time I do not have the money to do so, so I bare down and pray to god everytime I must apply my brake hoping it doesn't get worse to the point I can no longer control it.
I was driving and the low tire pressure indicator came on. I pulled over to a parking lot and proceeded to add air to the tire using an air pump. After filling the tire with air and attempting to dislodge the air pump hose. The end of the tire stem broke off inside of the tire pressure gauge causing the tire to deflate completely. I noticed that the tire stem looked corroded, and I immediately googled the problem with this tire stem and learned that there are numerous complaints where the tire stems on the vehicle corrode (which mine did exactly) and then break off while most are driving. In addition to this problem the vehicle antifreeze reservoir's crack causing the antifreeze to leak out on a constant basis. This too is a item which should have been recalled long ago. Thank you so much for your time and consideration into these reported by un-noted defects in this vehicle.
Needed new brake pads and rotors at this low mileage(13,687). Front brakes and rotors replaced again as well as rear rotors and brakes at 19,765 miles. Front brakes and rotors replaced again and rear brakes and rotors resurfaced at 34,745 miles. Rear brakes and rotors replaced again at 59,951 miles. Front brakes and rotors replaced again at 67500 miles. Front brake pads, rotors and calipers, and hoses all replaced at 72,773 miles. Feel this is a definite safety concern.
Bought this car brand new off show room floor in feb of 2009 and only owner....first 6 months of owning it started with serpentine belt, heat shield, gear box, AC coolant, electrical , transmission (4 times) brakes and rotors (5 times), battery issues and not to mention tire replacement all before 50k miles. With this being said you would think I have built a new car by now. Yes l even purchased extended warranty but still pay out of pocket cause guess what "everything is not covered" its a lemon and I am scared for me and my daughter to drive it!!! Every month its something new that I have to fix and replace, can no longer afford it. I was proud to be able to purchase a new car with all the bells and whistles I wanted, but heck I cant afford it. The maintenance cost has wiped out any savings I tried to have. I will have to try and trade it in, however I know I am not going to get what I still owe and its sad I will still be paying for this piece of crap. Really sad when you contact chrysler to make them aware of all the issues and problems they don't even apologize for producing such poor work. Guess it will take many more families to go bankrupt or people getting hurt for them to do something about this car!!
After 45 minutes of combined in-town and highway driving (approx. 16 miles total) during rush hour car began to smell hot. When stopped visible smoke from right front wheel well. Car pulling to the right and slight vibration in steering wheel. After inspection it was discovered the caliper was locked-up. Replaced front right brake pad and caliper. All 4 rotors were turned 01/2013.
Dealer said front brakes needed replaced due to wear on 3-15-12. I had the work done. Thereafter a loud chatter noise comes when brakes are lightly applied, such as slowing for a red light, approaching a stop sign, pulling into driveway garage, etc. The longer the distance driven, the louder the noise gets. Today (4-3-13) I have returned the car to the dealer for the 6th time for the same issue. The problem has never been resolved. I must drive from florida to ohio on may 4th, 2013, and am quite concerned about the possibility of brake failure on such a long distance. I am a 68 year widow on a fixed income. This has been a nightmare situation for me.
Car won't start at random intervals. Will not make any noise, just a click. Started roughly a year ago, after a few minutes it would start again. Now I wait more than a half hour. Never sure if it will start. This car is stranding me. It has a list of problems such as bad brakes that have been fixed multiple times and other electrical issues.
The brakes/rotors going out faster than they should. Cant really even get 3000 miles out of them.
I have had our dodge journey awd since feb 2009; to date we have had to replace rotaters and brakes three times along with two sets of tires. I am getting ready to be forced to replace them again (4th time) as well as the tires. I bought the dodge because I thought it was a good safe/low maintenance car. I will never purchase another dodge if I survive this one! Dodge doesn't care and advises that it is "normal" wear! This car needs to be recalled before some one is hurt!
I have an 09 journey awd sxt and have had trouble with brakes interior plastic parts breaking oil leaks engin not starting . Brake rotors and pads on front replaced three times windshield wipers replaced twice can't buy rear wiper so had to make one. Have had it in shop for windows and doorlocks not working right and still don't.tires worn out at around 30,000 miles and cost 1,500 to replace. Am now having problem with radio . I have had my car to the dealer multiple times and still have all the same problems. I bought this car new in july 09 it now has 34,487 miles on it soon my warranty will run out . This has been the worst vehicle I have ever owned it is a '' lemon. ''
Approximately every 15-20k miles, the brake system and tires wear completely, requiring full replacement. Chrysler/dodge is aware, but chooses to offer only minor assistance, and pithy excuses, even going so far as to blame it on "women drivers".
I bought my car used in february 2011 with 26000 miles on it. Since then, I have put 10,000 miles on it and have had to replace the front and rear brake pads and rotors twice. The brakes wear prematurely and make a loud grinding noise that you can feel in the brake pedal. The dealership needs to recall the faulty brake system on these vehicles. I can't continue to pay $600+ every 6 months on brakes. This is ridiculous!
Rotors warped. Had to replace front rotors and pads on 1/26/10 - 21,624 miles, 8/6/11 - 29,723 miles, 8/16/11 - 45,561 miles. Replaced rear rotors and pads 2/23/11 - 38,529 miles. Vehicle would shake and shimmy due to warped rotors. Resulted in premature wear and replacement of tires at 38,529 miles. Out-of-pocket costs to me: $739.13 for rotors and pads, $910.30 for tires. Last set of replacement rotors, ordered on internet, came with lifetime warranty against warping and cracking. Why can't dodge/chrysler corp. Come up with reliable brake components and properly engineered braking system for a vehicle of this weight?
Front brakes have been replaced twice so far. Told by dealer they were replaced at 19000 with original type that had problems because they were told to. Had those replaced at 29000 when steering became wobbly as brakes applied. Asked if I was getting 10000 mile brakes again and was told they put on what they are told by manufacturer.
Purchased vehicle (dealer demo) in march 2010 with 4,000 miles on it. Came with all (full) warranties. Has known brake issues with pads prematurely warping. First service was 11/5/10 at 19,600 miles front brakes redone paid $50 under warranty. Second service one week later 11/12/10 rear brakes redone at 20,107 miles. On july 2, 2011 at 35,455 miles replaced front brakes/pads again paid $155.00 had brakes checked again on 10/1/11 and 8mm of material remaining on front and 7mm of material on rear. On 11/1/11 noticed warping on front (possible back too) and decided to file this claim before having them redone again. Obviously they cannot keep the pads from warping so I will be back multiple times each year to prevent further damage to rotors etc. I will not keep paying for this service it needs to be covered under warranty and zero dollars to me. Plan to bring it in on 11/25 or 11/26/11.
I replaced front brake pads and rotors every 10000 miles for this car. Dealer says "it's normal" !!!
I was driving my 2009 dodge journey today, 9/10/11 and all of a sudden it started to lose power. It began to shake as if it were trembling underneath the vehicle. The journey was in drive and started to go backwards. I pressed the accelerator with my foot and it went straight to the floor. The gear shift was in drive and the car continued to go backwards with the gear shift in drive. I was very frantic and then began to press the brake pedal with my foot. The journey would not stop. The brake pedal went straight to the floor as the car continued to go backwards. I quickly pressed the emergency brake with my left foot and the car stopped suddenly and shut off while the gear was still in drive. I put the gear back in the park position and tried to start the car but it would not crank. I made a report to dodge by calling (800) 992-1992 on sunday september 11, 2011. I received a reference case number: 21334169. I received a call from dodge from (800) 763-8433 on monday september 12, 2011 from case managers[xxx](ext.[xxx]) and[xxx](ext.[xxx]). I returned their calls but never had the opportunity to speak with them. They were not available. I left multiple messages for them both and spoke with various people at the call center; neither case manager never returned my calls and I was informed from different representatives at the call center that both[xxx]and [xxx] declined any service to my vehicle due to the high mileage and it being out of warranty. The electrical problem is a manufactured defect with the 2009 journey and has been recognized nationwide by other vehicle owners. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
I purchased a 2009 dodge journey in feb of 09. It is now may 2011 and have had to have rotors resurfaced at 8,000 miles. Have replaced the front brake pads 3 times and the back one twice. And now I need to replace the front rotors. I have been thru 2 set of tires. Currently the car ignition is having problems. It just doesnt want to start at times. I have 4 children and this is my only car. At the one year mark it started running hot and continues to do so periodically. It also keeps loosing oil. Also the radio will be playing and it will just go to a black screen. This car has been nothing but problems and is getting expensive to repair. It is due to go in for service for the ignition and the recall on the door wiring on wed. I would never buy a dodge again!!! Cant wait to get rid of this car.
Brake, rotors, tires and power transfer unit replace only at one year of ownership. This is the second year and I have to do it all over again. Repair cost off the roof and continue to build up. I don't fell safe driving it because of the fast rate this vital parts consume. Dealer continues to tell me that the repair cost is not included in my warranty agreement but I believe manufacturer has to be responsible for the components use to assemble the vehicle.
2009 dodge journey sxt - brakes and rotors - had to replace brakes at 37,000 miles and was told rotors also needed to be replaced. Should have lasted longer then they did - last week 6-11 received notice from chrysler -dodge that if owner had to replace prior to 36,000 miles they would replace at their expense less $100.00 deductible. Wouldn't touch my claim since my brakes were replaced at my cost at 37,000 miles. If the rotors and brakes were not right when this vehicle was made, I feel that chrysler-dodge should have to pick up the cost in full or extend the mileage on this problem so their customers can say they have safe vehicles. Since brakes and rotors are a vital issue of a an automobile this should be addressed. I am still driving with bad rotors and couldn't get any help from the dealer or chrysler-dodge complaint department or customer service.
We had to replace front brakes and resurface the rotors at 18,785 miles. Replaced rear brake pads at 26,848 miles and replaced front brake pads and rotors at under 36,000 again. This car has 35,885 on it. I misplaced the letter sent home about being reimbursed for these problems. We just decided to buy our lease. We need new tires only we aren't waiting for the expensive ones on backorder we will use the alternate size and brand. Yesterday I lost all power in the car. Windows wont go up or down, no air, no radio, no windshield wipers, no power locks.its hot in nj I cant drive this car without these things. I shouldn't have to drive it without these things. There are less than 36000 miles on the car. I hit my 36 month mark on 5/31 so am I out of luck. Can dodge stand proudly behind their name and recall these cars will all of these problems? I read the blogs and message boards-im not the first person and I wont be the last to have these problem. Why should all the responsibility be put on the customer. This is my 2nd dodge and this will probably be my last if they cant step up and own some of this faults. I don't know the answer to the equipment make and model so I am putting in anything to allow me to get to the next page. If I knew this info. I would be a mechanic and would have known about these problems before I bought the car. I am choosing 3m series 963(this means nothing-this is the only way I can get onto the next page so disregard this section of the complaint).
I own a 2009 dodge journey, I have had 6 (yes 6) brake replacements in the past 3 years. My first one was at 10,000 miles. I currently have 50,000 miles on the car. How can you not think there is a problem in the design of the journey's brake system ? Why don't you investigate ?
2009 dodge journey brake, and tire issue. Took a trip from des moines, ia. To shreveport, la. - halfway thru my trip home my rear passenger tire blew out of nowhere. With only 18,000 miles on the car I found that surprising especially since I was traveling at 75 MPH, and had three kids in the car!!!! Took the car to the nearest tire store who called a dodge dealer. The dodge dealer said that my tire was backordered by over 3,000 tires and recommended a different size. Spent the night in that town, new tires were put on the following day, drove back to des moines to my dodge dealer here and I informed them of the terrible shaking my steering wheel had throughout the entire trip. They said it was my breaks and rotors and charged me for the service - after only 18,000 miles!!! I picked up my car today from this dealer and there is still shaking, and now a scent of exhaust in the car. I am afraid to drive this car with my family in it, and want to know if I have any recourse at all...
I had to replace the brakes and rotors at 10,000 miles. No warning or grinding noises. I would not have known how bad they were if a friend had not pointed out the amount of brake dust on my wheels. Very disturbing, especially because I regularly drive my own children and others.
Rotor/brake problem. Serious vibration when brakes are applied. Problem is worse when vehicle has been driving for a while or after being in stop/go traffic.
I brought in my 2009 dodge journey for a window problem that driver side window failed to close due to a broken wire but while in the dealership getting estimate for repair I was told my brakes were in such bad shape the car was not safe to be put back out on the road so after talking with the repair department manager I was told dodge would not replace obviously defective brakes and that the brakes and rotors would have to be replaced at my own expense to say the least I was quite pissed ,I used to be a dodge fanatic but once I sell this lemon never again will I buy useless dodge car I would rather buy japanese car at least they back up their products since this fiasco I tell my friends don't waste their money on junk.
Tl* the contact owns a 2009 dodge journey. The contact stated that while trying to decelerate from 5 MPH, the brakes would exhibit an abnormal pulsation and the vehicle would vibrate excessively. The vehicle was inspected by a dealer who informed the contact that she would need to replace the brakes and the rotors. The vehicle was repaired. The failure recurred four times and the brakes and rotors were repaired each time. The failure mileage was approximately 9,300. Updated 02/01/11*lj updated 02/03/11
I purchased a 2009 dodge journey in oct 2008 just after 12000 miles I had to replace the front brakes and rotors(11-20-2009). At 21,100 the brakes starting pulsating again and was advised by the service department of the dodge dealership to machine the front rotors since it was recently replaced (08-21-2010). At 23,700 miles I need to replace the rear rotors and pads need to replaces as well as the front rotors(11-06-2010).
2009 sxt awd dodge journey is a replacement for the initial journey we purchased which was a lemon. We picked up this car 5/2009. It had a strange smell, much like propane when the engine was warm. The dealer was unable to identify after several visits. We gave up. This problem continued for the last year - progressively the smell worsened. On thursday, 10-28-10 while on interstate 270 I noticed smoke coming from my engine, and the propane smell was almost over powering. I phoned the dealer again. They said to bring in on monday, 11-1-10. On the evening of 10-31-10 I noticed dripping coming from the car on my garage floor. I was able to put a pan underneath and take to dealer monday morning. At the dealer 11-1-10, I was told this fluid ws "gear fluid." seven hours later I phoned dealer and was told they had to order a ptu seal. Please, please google or search your site for ptu issues on this car. There have been fires caused, engine failures, etc. Even after the ptu seal has been replaced it does not fix the problem. Within a few weeks it appears that when this initial seal is breached, it damages the other seals, which in turn causes problems with the transmission and braking system. Also, noteworthy, I just had to have my brakes and rotors replaced at 18,000 due to the "turning blue." and now, after that work my steering wheel shakes violently, which the dealer can't seem to figure out why. I am also filing a complaint with consumer affairs, the attorney generals office (maryland) and most likely will be getting a lawyer. The dodge journey is a serious safety problem for our roads.
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