I've had to have the brakes replaced on my dodge journey 2009 and the rotors at 22,000 miles. Now the steering wheel shakes. The first journey I purchased had these same problems and was replaced by dodge/chrysler as a lemon may 2009. Now the dealer has no idea why the brakes are going bad or the rotors so fast or why the steering wont stop shaking. I fear now the braking system on the car is bad. Dealer stated the journeys were known for poor / faulty brakes but chrysler won't recall them.
2009 Dodge Journey AWD brakes complaints
Page 3 of 3: complaints 41 to 56 of 56, newest first, as owners wrote them.
I had to replace the front brakes pads at only 12,000 miles. This seemed wrong already. Then, I took my vehicle for the regular service and they said everything was fine. Just after 1000 miles I started to smell burned from the outside of the car, by the rear tires. I made an appointment with the dealership and I wasn't even able to get there that my car was smoking in the back. I had to change the pads and disks. The reason was that they were all rusted and they basically said that it was my fault!! A new car with only 20,000, not even 2 years old should not rust like that. And what about telling me that it was rusting when I took it for service?
My dodge journey has 28,000 miles on it, and was purchased new in march of 2009. There has been a noticeable pulsing, and noise when the brakes are applied. During a routine oil change my local mechanic urged my to have my brakes and rotors replaced for safeties sake, and noted that they would not pass inspection. They were in such poor condition that my mechanic would not resurface the rotors, and only replace them. I immediately scheduled an appointment with the dealer I purchased the car from(reedman toll, langhorne pa). The dealer would provide no compensation, and would not acknowledge that chrysler has an issue with their brakes/rotors. Upon the dealers inspection, he conformed the brake and rotor wear, as expected. The deal told me that I could go "another 1,000 or so miles" on these brakes and rotors before I needed to do anything. I questioned the need for rotors at less than 30,00 miles and I was told that 30,000 miles is an acceptable amount for replacement. I have owned many cars, and none of them have had rotors replaced before 50,000. Upon further research, their are thousands of complaints against chrysler in regards to brakes and rotors, and they have done nothing. Brakes are the most critical item on your car and they are willing to roll the dice with my family. This is unacceptable. I should have no safety concerns or out of pocket expenses with a new car. But, now I'm faced with $900 in repairs in an economy that I should be saving in. Chrysler should be stepping up and taking cure of its customers rather than risking possible injury.
Front and rear brake pads and rotors have gone out four times. I had the rotors resurfaced two times and had to purchase new rotors two other times because they were too far out of spec. The vehicle has 49,000 miles. The brakes and rotors have gone out every 10,000 to 12,000 miles. Loss of braking ability and pulsating steering wheel almost constantly.
Pre-mature brake rotor warping and subsequent pad wear. 2009 dodge journey had all 4 rotors and all pads replaced at 14,000 miles at my expense. Now at 28,500 miles, I have the same problem again. Dodge/chrysler will do anything about it.
Bought a new 2009 dodge journey sxt with 11 miles on it. After driving it for 18,000 miles my mechanic told me the front rotors and pads needed replacing, talked dealer into replacing. Now after 25,000 miles, need replacing again.
Brake judder on 2009 dodge journey with 15k miles. Required rotor and pad replacement due to safety concerns regarding stopping. Rotors proven to be warped.
On my 2009 dodge journey sxt 4 door SUV I have had constant brake problems. Had to initially get the front breaks replaced at 16,000 miles and am now taking it back in to get them replaced again at 25,000 miles only a few months later. This is ridiculous! I don't ride my brakes at all! Brakes should not need to be replaced this often on a vehicle. Please make dodge take responsibility and replace every brake on every model and refund all of us who have had to deal with this! This is our families lives at stake if the brakes fail, someone needs to be held accountable!!
I purchased my journey in march 08. I have 17,000 miles on it and I had to have the rear brake pads replaced. I had been noticing a hot smell coming from my car from time to time, but until I walked by may rear tire I did not know where the smell was coming from. When I bet down to investigate the smell my rear wheels were so hot I could not touch the wheels. The smell was not a hot break smell but a different one. I contact my dealership and they had me bring it right in. After evaluating the problem they told me it is a design issue with the journey and a couple other models. What was happening was the breaks were oxidizing and the calipers would release, but the brake pads would not. So the brake pads were constantly rubbing the rotors. They said they have seen this issue many times before but chrysler was not addressing the issue. My dealership treated me well, but this issue should be remedy. I called the recall department and they stated there were no recalls for this matter, but advised me to go to and state my complaint. They will not start an investigation into this matter until they receive a larger consensus of complaints. The dealership said this would be an ongoing issue for the life of the car.
I have a 2009 dodge journey that I purchased in june 2008. I have had so many problems with the brakes (front and back) of my car. I had problems ever since I was at 9,000 miles. It's crazy.. .the dealership kept "fixing" the problem, supposedly but I had to take my car in there at least four different times before my car even hit 20,000 miles. I files a complaint at chrysler... They didn't seem to care... And took it upon myself to go to another dodge dealership to see if they saw the same problems and they (with the cooperation of chrysler's complaint department) took care of it free of charge. I had to switch dealerships because the original dealer had enough and wouldn't fix it for free anymore. It was obviously not my fault! I questioned whether they were even fixing it at all. I have to change my back brakes now, yet again! It's too much money for a pretty new car, barely 2 year old. I told them to take my car back and never heard anything more about it... I would love to give it back... And I hope they recall them soon!
Tl*the contact owns a 2009 dodge journey. The contact stated that while driving in reverse 3 MPH in his garage, he smelled a burning odor. A few weeks later after driving fifteen miles at a traffic light, he smelled smoke and saw it behind the left front wheel. The vehicle was taken to an authorized dealer who was unable to diagnose the failure. The dealer stated that they were waiting for further instructions regarding the failure from the manufacturer. The current and failure mileages were approximately 5,300. The power transfer seal unit was replaced. Updated 11/12/10
2009 dodge journey sxt awd. Front brake system. Had vibration in front end, dealership told me it was rust from being parked outside and that the technician had sanded it off. This did not correct the problem that I felt were warped rotors. I took a trip to mechanicsburg, about 350 miles from home, and upon return my brakes are "toast". Pads, rotors and who knows what else are all going to have to be replaced at a significant cost to me; more than $400.00 (us) in this economy. I bought an american car to do my part for the economy. I think I am going to regret this purchase. I traded my 2001 land rover in for this.
At 8234 miles I took my 2009 dodge journey awd to the dealership with slight pulsation while braking and the dealership resurfaced the front rotors. At 11156 the car went in for brake issues and the dealership replaced the front brake pads. At 11574 the car went in once again for brake vibration and the dealership replaced both front rotors. At 16049 the replaced rotors were resurfaced. At 17669 again for brake vibration but the dealership could not duplicate problem. At 20554 the front rotors were replaced once again. At 23669 the 2nd set of rotors were resurfaced. At 24944 the rotors again were replaced for the 3rd time. Now it seems to me this might be a defect on the brakes, but according to the district manager at chrysler it is my driving that is causing the brakes to get bad. I have been lucky that dodge has not charged me up until this week. Dodge will no longer repair the brakes because according to the district manager "it is not the car, but my driving". I currently have 25k miles and have gone through 3 sets of rotors (and still vibrates) and believe me I do not ride the brakes as they claim.
My 2009 dodge journey r/t awd has just over 21,000 miles on the odometer. Recently, the brakes were acting worse than normal, so I took it in to a service center. I have learned that the pads and rotors are completely shot, making metal-to-metal contact. All will need replaced - at 21,000 miles! Checking the internet, I have learned that this is a common problem with the dodge journey. Numerous owners have had to have completely new brakes installed with less than 23,000 miles on their cars. The factory warranty only covers brake problems for 12 months / 12,000 miles. There is clearly a design problem with the brakes on this vehicle line.
Rotors, brake pads, and calipers. I have had my car in the shop 3 times within the last month to try to fix this problem. My tires/brakes vibrate and make a loud humming sound on the freeway at speeds above 50 MPH and when I apply the brakes. The problem started in october, I was told they couldn't find anything wrong with the vehicle. I took it back in january and have been back 3 times since then.
Reduced braking caused by worn front rotors and front brake pads from prematurely wearing out in 13 months of use. Rotors worn beyond repair (cannot be resurfaced) and pads worn completely. Appears to be design and product failure. Braking system maybe inadequate for the load of the vehicle causing excessive wear. Requires upgraded braking system to offset size and weight of vehicle. Additionally, cannot purchase any upgrade rotors from third party suppliers due to newness of model. Nothing is currently available except the same oem parts from dodge/chrysler. Vehicle sustained a loss of braking efficiency until almost complete loss of front braking system. Loud grinding and high pitch noise from rotors. No warning lights or warning system that braking system required repair or service. Vehicle lost front brakes sooner than a reasonable person would have or could have anticipated and no warning to cause inspection to occur.
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