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2010 Dodge Journey AWD: key fob or push-button start problems

7 of the 97 complaints about the 2010 Dodge Journey AWD describe key fob or push-button start problems.

owner complaints
7
of this car's complaints
7%
typical mileage
20,000
recalls
1
Is there a fix? There is 1 recall and 2 service bulletins for this area of the car. See below

Key fob or push-button start problems by model year

  • 2010
    7
  • 2009
    2

What owners say

Filed Nov 24, 2018 · Electrical · MO

Sentry security feature randomly malfunctions, deactivating the engine and stranding the vehicle. Vehicle makes click noise when key fob is turned to start, but engine won't turn over. Then vehicle will act like the battery is dead, even though it isn't. The vehicle will work normally for months with no problems. No warnings and no patterns. Only able to start again after a few hours left alone. No action resolves the issue.

Filed Jun 20, 2016 · Electrical, Engine · 50 miles · TX

Unsafe conditions in all the issues written 6/20/16 5/13 40,000 miles - now 81,000 miles ignition switch - issues, the key fob will not come out of the ignition switch. The entire electrical system shuts down.....doors, windows, anything electric does not work. The door locks don't unlock the car remains locked and passengers are not able to get out of the car for a random period of time. This has happened on 3 occasions. Horn blowing without pushing the horn, while the car is in motion and/or parked. Stormy weather ironically increases the chance of random horn blowing. Very unsafe. Began march 2015, approx. 65,000 miles. The dealer and dodge 800 853-1403 say that the cars VIN # is not one that has had a recall. On this site, over 700,000 dodge vehicles have had a recall with electrical issues. Paid approximately $900 in labor and parts (see invoice from huffines dealer), 2 batteries in 2 years, 3/2015 $200.00, 6/20/16, $238.00

Filed Aug 14, 2015 · Airbags, Electrical · 28,000 miles · GA

Horn honks on its own at random times. Windows go up and down on their own. Electrical panel blinks by itself. Ingine has shirt off by itself. Problem has been trying to be solved by dealership service depar :( ent for almost an entire month with zero progress. Tpim was updated, key fobs replaced twice, battery replaced twice, click spring replaced and now waiting on instrument cluster so it can be replaced.

Filed Dec 12, 2014 · Electrical · 20,000 miles · MN

Vehicle has failed to start multiple times. Started occurring around 20,000 miles. Turn the key and only hear a click. Sometimes after waiting a few hours the vehicle starts. Have replaced the vehicle battery but that didn't make a difference. Typically, after moving/wiggling the shifter and returning to park, the car starts. This no longer works. Tried locking/unlocking doors with multiple key fobs, tried using a different key in the ignition but car will no longer start. Current mileage around 58,000.

Filed Jul 3, 2014 · Brakes, Electrical · 1,000 miles · WV

I purchased a new dodge journey in april 2010. I have had the rotors replaced in may 2010, april 2011, june 2012, july 2013, and the rotors need replace once again. This is five times in four years! The car has about 43,000. I paid last april 2014 to have the rear brakes replaced and the back rotors re-surfaced. Plus I replaced the tires which were $1200.00. The worst problem that I am having is the total loss of electronics when we hit a bump. The lights, heat/air, all electronics go out. My fear is that when this happens the air bags don't work either. There is something wrong with how the key fob fits into the dash board. I'm not able to trade vehicles at this point. I feel like this car is going to make me go bankrupt. I fear that the brakes/rotors will fail or the electronic issue will cause me to wreck with my little girl in the car. What can I do?

Filed Mar 14, 2014 · Brakes, Electrical · 55,000 miles · PA

I am currently the owner 2010 dodge journey awd. I have had to replace tires, brakes, and rotors numerous times; noise from driver door, windows rolling down and doors unlocking by themselves, hard shifting in automatic transmission,car pulsates/steering wheel vibrates violently when braking starting at about 40 MPH. I have frequent problems with the locks and alarm when temperatures drop below 40 f, car does not always lock or unlock using either key fob or by pressing button in car, must press it multiple times. Lock mechanism could be heard attempting to turn, lock next to window appeared to be jumping slightly. I have been having problems with my car not starting for several months. I would have to take the key fob out, turn it around, and insert it again. It shut off on me as I was driving 65mph on a main highway.. Almost causing a crash. Ran a diagnostic and it came back that my module was bad, I checked online and it seems there was a recall on this module but only for the "ring." I contacted the chrysler and after two weeks of going back and forth with them and the dealership, they informed me they would not help due to high mileage and out of warranty. We are told only dealerships can get this part, install it, and program it. My google searches on this issue shows way too many results for this not to be a serious issue that chrysler refuses to take responsibility for. A recall needs to be done on this part as well with all of the 2010 dodge journey's not just the ones from a certain plant. Once I turn off the car, you can hear the computer shutting itself down and making all kinds of noise, then it appears to reboot, the radio will turn on and stays on for five min. The automatic starter starts on it's own once you shake the key fob.. No need to press the button anymore?! Kuhmo tires on this vehicle have been replaced twice in one year.

Filed Jul 16, 2013 · Acceleration, Brakes · 20,000 miles · CO

Purchased new dodge journey 2010 in april 2011. Basic type tires needed to be replaced by september 2011 due to wear. Attempted to replace with snow tires, needed for safe winter driving in rural area with heavy snowfall. Only tires that fit wheels were on national back order. Used size/brand recommended by dealership that almost fit in october 2011. Since then, I have had to have all four brake rotors machined, front brake pads replaced for third time now, not covered by warranty. Car pulsates/steering wheel vibrates violently when braking starting at about 40 MPH. Pulsation/vibration does not completely go away even immediately after brakes worked on/pads replaced. I have the tires rotated every 6 months, this does not help decrease pulsation. As of july 2013, no winter tires can be found that fit the car exactly per the dealership. Car slows down too much when coasting. Gas mileage averages 17 mpg, current mileage is approx 43000. I have frequent problems with the locks and alarm when temperatures drop below 40 f, which is from october to may. Car does not always lock or unlock using either key fob or by pressing button in car, must press it multiple times. Car alarm does not work consistently. If car is locked with the fob, the car does not always lock but is sometimes "armed" and the alarm frequently goes off when the door is opened. Must place key fob in ignition and turn car on to stop alarm. Driver side door frequently would not unlock during winter, lock mechanism could be heard attempting to turn, lock next to window appeared to be jumping slightly. Door had to be unlocked from inside after entering car through other doors. Dealership stated they could not get problems to replicate (with locks, alarm).

Service bulletins that may apply

Related recalls

Electrical system: ignitionReported March 1, 2011 · 195,798 vehicles affected
What is wrong
Chrysler is recalling certain model year 2010 dodge journey, grand caravan, and chrysler town & country vehicles manufacturer from august 3, 2009, through june 17, 2010. Some vehicles may experience inadvertent ignition key displacement from the run to accessory position while driving causing the engine to shut off.
Risk
Engine shut off while driving could increase the risk of a crash.
Remedy
Dealers will replace the win modules free of charge. The safety recall is expected to begin during july 2011. Owners may contact chrysler at 1‑800‑853‑1403.

Recall number 11V139000 · Recall details

Questions about the 2010 Dodge Journey AWD key fob

Is key fob or push-button start problems a common problem on the 2010 Dodge Journey AWD?

7 of 97 owner complaints about the 2010 Dodge Journey AWD (7%) mention key fob or push-button start problems. The model year with the most reports is 2010.

Is there a recall or service bulletin for this on the 2010 Dodge Journey AWD?

There is 1 recall and 2 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2010 Dodge Journey AWD

Won't start 12Stalling 9Power steering loss 7

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