2010 Dodge Journey AWD: loss of power steering

Filed Feb 4, 2019 · Airbags, Steering · 160,000 miles · IL

The heat does not get hot on the passenger side when driving anywhere or when parked. The horn randomly goes off when I'm driving on the street expressway and also when the car is parked and shutoff. The airbag indicator light will not go off when the car is parked or while driving on all roads. The airbag indicator sound chimes continuously while I'm driving on any road. I went to drive my car last week in the extremely cold temperature and discovered I had no power steering. I got out the car and also discovered huge amounts of power steering fluid in the snow where I was parked. It was evident something ruptured causing the my vehicle to lose all of it's power steering fluid. I've been told by chrysler jeep dodge that these recalls do not exist for my vehicle. I want something to be done about these issues on my vehicle. It's clear that the dodge journey has defaults. The owner of the vehicle should not be responsible for these issues. Please assist with these issues. Thank you.

Filed Dec 28, 2018 · Steering · 55,000 miles · ND

Was leaving work and lost steering. Upon checking realized there was no power steering fluid in car. I added power steering fluid and started car it immediately started running out of the car just inside and behind the right front tire. Upon further inspection I discovered the rubber line had simply slid off of the hard line. It slid right back on. The factory "spring" clamp can be compressed with my fingers. I took it off and replaced with a worm gear clamp to insure that it stays on. This could have been a real danger if it had happened at highway speed. I am attaching a picture of original clamp.

Filed Oct 18, 2018 · Engine, Steering · 156,000 miles · IN

Tl* the contact owns a 2010 dodge journey awd. While driving approximately 60 MPH, the vehicle stalled without warning and lost steering ability. The contact stopped and restarted the vehicle, and then drove to her destination. The contact also stated that the failure occurred again on october 18, 2018. The vehicle was not taken to an independent mechanic or dealer for diagnostic testing. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 156,000.

Filed Jan 4, 2018 · Steering · 162,000 miles · MN

For the fourth time now I have had to have my vehicle in to have the power steering hose replaced!!!! And of course, I am am being told this vehicle does not have a factory block heater installed so it is not covered under the recall. I have never been so disappointed by a company in all my life!!!! Each time this has happened it has caused a huge inconvenience for me and my family. The first time the vehicle was parked at a school funstion. Started it, let it run for about 5 min and when I accelerated to leave my power steering was gone. Second time, I was parked, went to start it and went to leave. Again, no power steering. Third time I was parked in a lot for shopping. I started it, went to leave and no power steering. The fourth time the vehicle was parked in my garage. I started it remotely. When I went to back out of the garage there was no power steering. In the middle of winter no less!!!! I was left onthe side of road with my two kids last friday when the temperature here in mn was -20. Are you kidding me?!?! All of these occurrences have happened int he dead of winter. Not to mention the hundreds of dollars I have to keep on paying to have this fixed. This is a known issue with this year make and model, but I can't be compensated under the recall because it doesn't have a block heater?. A block heater has nothing to do with power steering hoses blowing off on start up in winter. I really need help as I am single mom with two kids and connot afford to continue taking time off from work to take my vehicle in for this problem. Any help or information you may be able to provide is greatyl appreciated!!

Filed Jan 9, 2017 · Steering · 104,000 miles · SD

Tl* the contact owns a 2010 dodge journey awd. The contact stated that after exposure to cold temperatures, the power steering hose ruptured while the engine was started. The failure caused a loss of power steering assist. The vehicle was taken to the mechanic who diagnosed that the power steering fluid, hoses, steel tubes, and power steering oil cooler needed to be replaced. The contact was informed that the vehicle was not included in the federal safety agency campaign number: 16v273000 (steering). The contact stated that the vehicle experienced the same failure listed in the recall. The failure mileage was 104,000.

Filed Jul 14, 2014 · Brakes, Engine · 59,000 miles · KY

I was traveling 70 MPH and engine just stopped running no power steering brakes I was able to get to side of highway without accident. Car would not start again until 20minutes later then car has run fine

Filed Mar 22, 2011 · MI

Dodge journey, engine complete power down/shut down; loss of all function in the car, no steering, no brakes, no lights