Tl* the contact owns a 2009 dodge journey. The contact stated that the vehicle started after several attempts. The failure occurred multiple times intermittently. The vehicle was taken to a dealer for diagnostic testing. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 70,000.
2009 Dodge Journey electrical complaints
Page 21 of 27: complaints 581 to 610 of 767, newest first, as owners wrote them.
There is a recall on the ignition system and each time we call the local dealer to make an appointment, we are simply told that there isn't a part available anywhere to fix the issue. We would like to get this situation taken care of asap. Any help that can be provided would be appreciated.
Tl* the contact owns a 2009 dodge journey. The contact stated that while a traffic light, the vehicle stalled without warning and failed to restart. The vehicle was towed to the contact's residence. The vehicle was not diagnosed or repaired. The vehicle was included in the federal safety agency campaign number: 14v373000 (electrical system). However, the part needed to do the repair was unavailable. The manufacturer was notified of the failure. The VIN was unavailable. The approximate failure mileage was 136,000.
Tl* the contact owns a 2009 dodge journey. While driving over a bump at an unknown speed, the key slightly came out of the ignition and the vehicle stalled without warning. In addition, the bad key warning light illuminated on the instrument panel. The vehicle was towed to the contact's residence. The vehicle had not been diagnosed or repaired. The vehicle was included in the federal safety agency campaign number: 14v373000 (electrical system). However, the part to do the repair was unavailable. The manufacturer was not notified of the failure. The VIN was unavailable. The approximate failure mileage was 93,000.
Dear sir or madam: I took my car into the dealership october 30, 2013 for a routine inspection and I was told by the service manager that whole car was wired wrong and my vehicle would not pass inspection. I was told that this issues was aslo affecting my brake & back up light. I was told that all my lights remained lit and appeared to stay on so it looked as if I was always breaking & backing up. Needless to say I had to pay to get this issue fixed. I was looking for other recall issues because I received a notice about the ignition and notice there was an issue listed in regards to the wiring also.
Tl* the contact owns a 2009 dodge journey. The contact received the federal safety agency campaign number: 14v373000 (electrical system) and stated that the part was unavailable. The dealer was uncertain of when the part would become available and informed the contact that the part was not produced in order to service the vehicle under the recall repair. The manufacturer was not notified of the delay. The contact did not experience a failure. The VIN was unavailable.
Tl* the contact owns a 2009 dodge journey. The contact stated that the vehicle failed to start on the first attempt. The contact mentioned that the vehicle was able to start after several attempts. The vehicle was not diagnosed or repaired. The vehicle was included in the federal safety agency campaign number: 14v373000 (electrical system) however, the part to perform the repair was unavailable. The manufacturer was not notified of the failure. The approximate failure mileage was 73,000.
When I try to start the car at times I only hear a click. The car will not start. I have to try it several times or put the car in neutral. Sometimes it will still just click and the I have to put it back in park.
As I was driving, the symbols on the dash board all came on at once. The seatbelt symbol came on even though I was wearing my seatbelt, alarms started chiming and the windshield wipers started going without being turned on. The headlights started flashing on and off. The lights on the dashboard goes off when at random. The gas needle goes to empty even though there is 3/4 tank of gas.
Last date of incident was on october 16, 2014, this is the 4th time my vehicle has shut off while driving it. The first time it happened I contacted dodge whom stated there was no recall in re: ignition problems, interestingly enough a recall was posted within weeks, since that recall I have been contacted via mail stating parts have been ordered with no known delivery date for repairs. The last incident happened while I was driving too work exiting off the expressway during rush hour traffic on the ramp with vehicles behind me and my car just shut off again. When I contact dodge I am told there is nothing they can do I have to wait for parts and risk my life in the process due to they will not issue a rental car for this. Per my conversation with dodge I want this well documented being I am driving a vehicle with major safety issues when it appears to randomly shut off the engine while driving, I have done everything stated in the recall letter so I may limit my risk, I have taken all keys off my key ring, I make sure key is well engaged when starting my car. Unfortunately in my case this is not a help at all being I still am having episodes of my car stalling out in traffic.
Tl* the contact owns a 2009 dodge journey. The contact indicated that the vehicle failed to start on several occasions. The vehicle was taken to an authorized dealer more than five times. The technician was unable to replicate or diagnose the failure. The vehicle was not repaired. The contact was not notified that the vehicle was included in the federal safety agency campaign number: 11v139000 (electrical system). The manufacturer was notified. The approximate failure mileage was 20,000.
Tl* the contact owns a 2009 dodge journey. The contact stated that the vehicle intermittently stalled and failed to start. The contact stated that the repair for the federal safety agency campaign number: 14v373000 (electrical system) exceeded a reasonable amount of time. The contact made multiple attempts to have the vehicle serviced under the recall. The dealer stated the parts were not available for repair. The manufacturer was not made aware of the delay. The failure mileage was 0.
Tried to start car just clicks won't turn over. Lights, radio everything turns on. This has happened several times. Sometimes if you wait it will start, sometimes if you move the gear shifter around it will start. Sometimes my battery light comes on then turns off after starting again. Same for my other indicator lights. Also my back seat doors will lock from the outside and you cant get them to unlock with the buttons or the key fob. Only by climbing in the backseat to unlock them. Starting problems seem worse after car sits for longer period or during colder weather. This is a very common problem with these vehicles.
Tl* the contact owns a 2009 dodge journey. The contact stated that the engine failed to start and the 'bad key' warning light illuminated. The contact was able to wiggle the key several times in order to start the engine. The failure progressed until the contact was no longer able to start the vehicle permanently. The contact received notification of the federal safety agency campaign number: 14v373000 (electrical system) in september 2014 prior to the failure however, the parts needed for the repair had not yet become available. The failure mileage was 105,000.
Tl* the contact owns a 2009 dodge journey. While driving various speeds, the vehicle stalled. The failure occurred several times. The contact received a recall notification for the federal safety agency campaign number: 14v373000 (electrical system); however, the part needed to repair the vehicle was unavailable. The dealer stated that the part was ordered, but not received. The vehicle was not repaired. The failure mileage was 27,000.
Drove vehicle to work came home it wouldn't start. Had it towed to the dealer they did a voltage test and said it was the battery. Replaced the battery a week later it wouldn't start. Had it towed to the dealer again this time they kept the vehicle for two weeks and they came to the conclusion that it was the tipm module for a cost of 1,500.00 and the part is on back order. Since this part was not a recalled item I would have to pay out of pocket since I didn't purchase a warranty from them when I purchased the vehicle in june 2014. Had the vehicle for only 3 months and it broke down.
On several occasion my car would not start - I would sit sometimes for about 15 minutes before my car would start. Took it to the mechanic several times (no findings). Just one day, my car would not start - called roadside service - would not start - car just completely shut down. Had to have the car towed ($138.00) & had to have a wireless control module installed $830.59 - dodge/chrysler need to stop playing games - just received a recall for "wireless ignition node module detents" - but dodge claimed that the work that I just had done is not the same - it's still wireless, it's still a key issue, it's still a module, it's still regarding the ignition, my mechanic said it's the same - who do you believe - not dodge/chrysler - they need to man up and accept the responsibility at all cost!
Tl* the contact owns a 2009 dodge journey. The contact received a recall notification for the federal safety agency campaign number: 14v373000 (electrical system); however, the part needed to remedy the vehicle was unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The vehicle wouldn't start was just making a clicking sound. Had it towed to the dealer and they said it was the battery . Replaced the battery drove home a week later same thing happened vehicle wouldn't start had it towed back to the dealer where is resides now they stated its the tipm module they wanted $1,500 for the parts and labor I just bought this vehicle from them in july 2014. They also stated they didn't know when the part would come in since its on back order.
My car has been having trouble starting for some time now, which good thing I called the manufacturers and was informed of the recall. Was not informed any other way though.? A little concerning? I called them because a couple of months ago my back passenger side door just stopped locking and unlocking. Then so did the back hatch door. It only unlocks after I sit there and either manually unlock it or eventually get it to go by pushing the button a dozen times. I'm worried my daughter is going to get locked in or open the door while the car is moving. Or much worse the airbags are not going to go off if an accident happens because something is obviously wrong with their wiring. Something needs to be done about this before children are the ones getting hurt.
We bought this vehicle in april of 2014 with approximately 116,000 miles on it. The day after we bought the vehicle it began not starting and leaving us stranded for minutes to hours at a time. I have six children that regularly ride in this vehicle with me, and it has left us stranded at least once a week (often much more) since we bought it. It has a brand new key fob (bought and programmed by a dodge dealership when we purchased the vehicle). It has had two starters replaced (one before and one just after we bought it, on the assumption that they had received a bad starter). I have been in a dodge dealership getting my oil changed, when it wouldn't start for them, and they wouldn't put it on the computer to isolate the issue, because they didn't have time. When we attempt to start the car, all we will get is a click. All of the lights, radio, etc work just fine, but it will not start. Sometimes it takes two or three attempts to start. Sometimes it is well over an hour. We are aware that our vehicle is under recall for a win detent ring, however, all of the dealerships we've spoken with say that they don't have the part and can't give us an estimated time on when it will be available. This is extremely concerning to me, given that the issue could cause my vehicle to shut down while I am driving at high speeds on the highway with my children. We also had new brakes put on when we purchased it (less than 10,000 miles ago), and it already needs new brakes. Please investigate this issue. We can't get a straight answer from dodge as to what could be the issue. I am concerned over the fact that numerous times we've been stranded in extreme heat, and now we are going into winter where we get extreme cold. It is unsafe. Thank you
Tl* the contact owns a 2009 dodge journey. The contact stated that the driver side door controls failed to unlock all of the doors. As a result, the contact had to manually unlock the doors. The vehicle was taken to an independent mechanic for diagnostic testing and the harness was adjusted. The contact referenced the federal safety agency campaign number: 10v658000 (electrical system), but the VIN was excluded from the recall. The manufacturer was not notified. The approximate failure mileage was 97,000.
Tl* the contact owns a 2009 dodge journey. The contact stated that the key failed to turn in the ignition, preventing the vehicle from being started. The failure was recurring. The vehicle was towed on several occasions and taken to a dealer but was unable to duplicate the failure. The contact stated that the computer was reprogrammed but the failure persisted. The contact also stated that there was a clicking sound when attempting to start the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was not available.
Tl* the contact owns a 2009 dodge journey. The contact stated that the vehicle failed to start. The failure was recurring. The vehicle was towed to a dealer where the failure was unable to be duplicated. The vehicle was not repaired. The contact received notification of the federal safety agency campaign number: 14v373000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceed a reasonable amount of time for the recall repair. The manufacturer had not been notified. The approximate failure mileage was 145,000.
Tl* the contact owns a 2009 dodge journey. The contact stated that while driving approximately 40 MPH, the vehicle stalled without warning causing the contact to crash into a ditch. The air bags failed to deploy. The police report was filed. The contact sustained a concussion which required medical attention. The failure had occurred on another occasion. The vehicle was not diagnosed or repaired. The vehicle was included in the federal safety agency campaign number: 11v139000 (electrical system) but the contact was not sure if the recall was related to the stalling failure. The manufacturer was notified of the issue. The approximate failure mileage was 100,000.
Tl* the contact owns a 2009 dodge journey. While driving various speeds, the vehicle stalled intermittently without warning. The contact believed that the recall repair for the federal safety agency campaign number: 14v373000 (electrical system) had exceeded a reasonable amount of time. The dealer stated that the part was not available. The manufacturer was made aware of the delay and declined to provide an alternative remedy. The contact was extremely concerned for her family's safety. The vehicle was not repaired. The failure mileage was 10,000.
Car will intermittently not start. Does not crank, just a clicking noise. Will start maybe after trying for 5 minutes or half hour later. The computer does not recognize the car did not start according to dealership and mechanic. Computer states operating as designed at this time. Has been happening for several years sporadically before and after july 2013. Cannot find reason. One time happened jumped the car with jumper cables and car started, had battery checked and it was fine. Have a case # 23738720 with chrysler that was suppose to be sent to case management. Never heard anything back from chrysler. A chrysler dealer had car for a day in july 2013 and car started every time all day long. Could not find a problem with the car. This problem of not starting has probably happened at least a dozen times or more over the past few years. When car won't start just keep trying to start and eventually will start. Sometimes only turning the key fob 3 times and it will start, sometimes turning the key fob 20 times or so and then will start. Will not start with electric key start on key fob either.
Tl* the contact owns a 2009 dodge journey. While driving 35 MPH, the vehicle stalled without warning. After several attempts, the vehicle restarted. The failure occurred ten times. The contact received a recall notice for the federal safety agency campaign number: 14v373000 (electrical system); however, the part needed for the repair was unavailable. The vehicle was not repaired and the manufacturer was notified. The approximate failure mileage was 65,000.
Tl* the contact owns a 2009 dodge journey. The contact received a recall notification for the federal safety agency campaign number: 14v373000 (electrical system). The contact stated that the vehicle failed to start after several attempts. While driving 40 MPH, the engine stalled without warning. The failure occurred on numerous occasions. The dealer was unable to duplicate the failure. The vehicle was not repaired and the manufacturer was notified. The failure mileage was 25,000.
Recalled for l25 win spacer ring installation. With new spacer ring is installed, the win sticks in the "start" position. It is necessary to manually rotate the fob back to "on" to get the running accessories, ie: electric windows, radio, HVAC; to work. Nothing like creating a problem to fix a minor problem. Dealer says this is normal for this recall solution. Dodge 800-help line of no assistance.
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