Engine fails to start. When I turn on the key nothing happens. After several turn of the keys finally there is ignition. Last night as my wife was driving home the car dies out and she lost hydralics, so the brakes didn't work and she is lucky that she did not crash and kill herself or someone else. I have had the car in for calliper and brake replacement for both the front 22,000 miles and rear 28,000. The ignition starting problem 3 times.
2009 Dodge Journey electrical complaints
Page 25 of 27: complaints 701 to 730 of 767, newest first, as owners wrote them.
Tl* the contact owns a 2009 dodge journey. The contact stated that the battery, alternator and the starter failed. The battery needed to be recharged approximately three times per week. The contact stated that if the vehicle would sit an hour after the recharge and not started, the failure would recur. The battery was only six months old. The dealer was notified of the failure who advised that the power distribution center would need replacing, but the parts needed for the repair were on back order. The manufacturer was notified and a complaint was filed. The failure mileage was 80,000.
Tl* the contact owns a 2009 dodge journey. The contact stated that she attempted to start the vehicle and heard a clicking sound, but the vehicle would not start. The contact had to turn the steering wheel in order to start the vehicle. The vehicle was taken to the dealer and they replaced the starter. The failure continued. The manufacturer was not notified. The failure mileage was 48,000 and the current mileage was 70,000. Updated 07/06/12 *bf the consumer stated the started was replaced twice. Updated 07/12/12
Tl* the contact owns a 2009 dodge journey. While attempting to start the vehicle, the contact noticed that the vehicle would not start unless the key was turned inside the ignition a total of six continual times. The vehicle was taken to the dealer where the software was updated, however the contact was still experiencing the failure. The current mileage was 102,000 and the failure mileage was 80,000. Updated 05/31/12 *bf the consumer stated it took up to four times to start vehicle. He took the vehicle to dealership twice and the dealership made two area adjustments. The problem was not fixed. He took back a third time but dealership stated the problem was fixed but will re-check it again. The consumer left the vehicle for two days. Updated 6/6/12
Was getting gas. Shut the car off. Went to restart and nothing. Sits an hour or so then starts. No recall, im not the only one. Seems like oh well. Thanks for listening.
Vehicle will not start or crank. Electrical systems work when door is open, close the door nothing works. Battery has plenty of juice doesn't need jumped. Dash reads "badkey" for a milli second when you insert key fob. Wait an hour or so and the car will start up with no problems. Turn the car off and it will not start again. Dealership wants to replace win module as a "starting point" since their computers can't get code from the car.
Tl* the contact owns a 2009 dodge journey. The contact stated that the vehicle would occasionally not start. The vehicle was taken to the delaer, where the battery was replaced. The failure mileage was 20,000 and the current mileage was 24,000.
I like so many others are having an issue with my vehicle. At times the vehicle does not want to start. I have had it towed 2 times to the dealer and of course once they get the vehicle there it starts. They then tell me that there is nothing that they can do for me. I called chrysler and they said they were unaware of the problem which seems so funny to me cause every where I read it is something about the vehicle intermittently not starting. This is my first and last chrysler product I will ever own. How many complaints do you need before they are going to do something?
Tl* the contact owns a 2009 dodge journey. The contact stated that the vehicle would not start. The contact was able to successfully jump-start the vehicle with the assistance from another driver. The failure recurred on numerous occasions. While examining the vehicle, the contact applied pressure to the brain box under the hood and the vehicle unexpectedly started on its own. The vehicle was taken to an authorized dealer and a loose wire was repaired. The wire was located near the started. The failure continued. The vehicle was towed back to the dealer, but they could not diagnose the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 82,000.
We bought this car used in 2011. We had an inspection done of the brakes by the dealership we bought from and were informed the brakes were in good shape. We have taken the vehicle to the local dodge dealership for regular preventive maintenance and they have told us the brakes are in good shape also. The last visit they told us the front brakes were completely gone. This after just 4000 miles. The electrical system is also failing. The vehicle at times just won't start or other times will shut done. We feel this vehicle is an accident waiting to happen and feel we have a lemon with no course of action and still 5years of payments.
Purchased date 7/3/2008- 4/3/2009- 3,424mi. Wiper blades had to be replaced. 4/8/2009- 3452mi.- replaced power inverter connectors because of recall. 6/22/2010-8,661mi.- hood arm came off, hood liner torn. Had to be replaced. 6/10/2011-13,082mi. Replaced both front door wiring harness because of recall. 5/18/2011-12,636mi.- small oil leak noticed by tech., was not oil leak so did not pursue further. 12/30/2011-15,258mi.- went in for oil change and tech. Noticed water leakage under car, said I had left ice in cooler compartment in back of drivers seat and it had melted and overflowed into carpet. I dried it up and on 1/16/2012 -15,382mi.- after alot of rain returned car to dealer , carpet and foam under drivers seat was water soaked again. Front and rear door gaskets on drivers side was replaced. Carpet was not dried so I had to return it on 1/24/12 to be dried. On 2/10/2012-15, 532mi.- water leaking inside again from rain. Tech foundbody seam imcomplete and pinch weld drain blocked. Repaired and water tested, said no further leaks detected. Carpet was not fully dried so I air dried. On 3/16/2011 -15,835mi.- returned car after raining . Water in car again. Now it is 3/26/2012 and nothing has been done except water testing. Working with dodge corp. And dealer has been very frustrating. Meanwhile I am without a vehicle and still payin for it. If there ever was a car called a lemon dodge journey 2009 is king of the lemons.
Tl* the contact owns a 2009 dodge journey. The contact stated that the vehicle failed to start. The failure recurred intermittently. The vehicle was taken to the dealer for diagnostics where the technicians adjusted the engine wires but to no avail. The VIN was not available. The approximate failure mileage was 60,000.
Tl* the contact owns a 2009 dodge journey. The contact stated that after turning the ignition switch, all of the lights would illuminate but the engine would not crank. The contact mentioned that the failure recurred sporadically. The vehicle was taken to the dealer who was unable to duplicate the failure. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was unknown and the current mileage was 52,935. Updated 04/10/12*lj updated 04/16/12
Tl* the contact owns a 2009 dodge journey. The contact stated that the vehicle would resist starting attempts sporadically. The contact took the vehicle to the dealer and had the battery and wind module replaced but the failure persisted. The dealer advised the contact that they were unable to determine the cause of the failure. The failure mileage was 36,000 and the current mileage was 67,000.
On my 5th set of brakes & rotors on my 2009 dodge journey. The car only has 53000 miles on it. Chrysler refuses to admit there is a problem with the braking system on the car. I am now averaging replacing rotors every 10,000 miles. Very expensive and most importantly not safe. Please investigate this problem as chrysler extended the warranty on the brakes when we received a letter in july of 2011 to 36,000 miles. They know the brake system is too small for the car. There have been other electrical problems as well. I feel this car is a lemon. Thank you!
At 37,600 miles the cars electronic throttle control indicator lit and the car would not start. The car was towed to the dealership and the dealership reported it was a bad starter. It was not covered under warranty and the total cost of repair was $386.00. At 41,000 miles the electronic throttle control indicator light went on again and the car was towed to the dealership again. The dealership reported it was a bad throttle body and this would need to be replaced at a cost of $613.00. As of this date the total cost of repairs for the same problem, the electronic throttle control, has been $999.00.
We purchased this vehicle 2/2011 with 47,000 miles and recently in 9/2011 at our regular oil change we were told the left-front tie rod was going to need replaced. Now the steering is loose, and its loud in the front end while driving over bumps. We don't feel like we should be replacing tie-rod ends this soon on this vehicle that is in excellent shape otherwise. I know there is a dodge ram recall campaign#10v65800 for the same thing. Could this be something also related to the 2009 dodge journey?
Tl* the contact owns a 2009 dodge journey. The contact stated that intermittently, the vehicle would fail to start. The dealer made three attempts to duplicate the failure but to no avail. The manufacturer was aware of the failure. No repairs were performed. The current mileage was 41,112 and the failure mileage was 30,000. The VIN was unavailable.
Our electronic throttle control (etc) came on last friday evening. We cycled the key and the etc sensor shut off. However, further searches showed that this problem could be caused by cold weather. No recalls are noted on the federal safety agency's website. The dodge journey handbook is very vague on what action should be taken if the etc sensor appears for a short time but then disappears after key cycling is complete.
Vehicle stalled while driving at 35 MPH. Had to put in neutral and stop in order to restart the vehicle.
Tl* the contact owns a 2009 dodge journey. The contact stated that after inserting the key in the ignition, the vehicle would not start. The failure recurred intermittently. The vehicle was taken to a dealer where they advised her that they would replace the computer chip in the key. The vehicle was repaired. The failure recurred within several months. The manufacturer was contacted and they offered no assistance. The failure mileage was approximately 68,000. The VIN was unavailable.
Vehicle would not start. All lights worked, but nothing else. It could not be taken out of park. Tow truck driver tried to jump start, but battery was good. He had to drag the fwd vehicle into a position where he could tow it from the front. Dealer said cause was the win module (over $300 and it is out of warranty). There could be more issues but they will not know until part arrives. There appear to be many issues with this part on this and other dodge vehicles, but no recognition of a safety issue.
Tl* the contact owns a 2009 dodge journey. The contact stated the starter failed. The vehicle was taken to the dealer and repaired twice and the failure continued to occur. The manufacturer was not notified of the failure. The failure mileage was 24,800.
Tl* the contact owns a 2009 dodge journey. The contact stated after several attempts to start the vehicle, the vehicle failed to start. The vehicle was taken to the dealer who diagnosed that the tipm and the ignition module were defective and needed to be replaced. The remedy failed to repair the failure. The manufacturer was made aware of the failure and offered to pay for half of the repair cost. The vehicle was not repaired. The failure mileage was 50,000 and the current mileage was 52,000.
Tl* the contact owns a 2009 dodge journey. While the contact was driving approximately 20 MPH the vehicle stalled without warning. Upon restarting the vehicle the contact was able to continue driving normally. The failure occurred ten different times and on one of the occurrences the vehicle failed to restart. The vehicle was taken to an authorized dealer on four separate occasions. In addition, the vehicle was also taken to an independent mechanic numerous times for the identical failure. The solenoid pigtail wire harness was replaced by the dealer; however after the repair the failure recurred. The contact discovered there were several recalls related to the defect under the federal safety agency campaign 08v247000 (electrical system:wiring), the federal safety agency campaign id number 09v082000 (electrical system) and the federal safety agency campaign id numbers 08v528000 (power train:automatic transmission:control module (TCM, PCM)); however, the VIN was ineligible for the recall defects. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 80,000.
Tl* the contact owns a 2009 dodge journey. The contact received notification of the federal safety agency campaign id number 10v658000(electrical system:wiring) and contacted the dealer in march 2011 but was advised that the parts needed for repairs were not readily available. The contact stated that the parts have not yet become available after a period of seven months. The vehicle had not yet been repaired. The failure mileage was approximately 29,000.
At random times the engine will not start. It is not a battery problem, as all lights and radio work even when the engine will not turn. If you wait long enough it may start again. This is a safety issue as you never know when or where this problem will occur.
Tl* the contact owns a 2009 dodge journey. The contact stated occasionally the vehicle failed to start. The contact took the vehicle to a local mechanic who could not identify the problem. The contact replaced the battery but that did not remedy the failure. The contact did not notify the manufacturer of the failure. The failure mileage was 46,000.
The federal safety agency it all started when I bought my journey: nice looking but very, very bad experience 1.transmission, it change speed by itself. It change speed from 80 MPH to 40, then 70 MPH to 30 MPH.. I was driving in the expressway and this change of speed happen to me several times. I took it to the dealer and they said that they could not found the problem, after so many incidents I got mad to the dealer and told them that my life is at risk because the car change speed by itself that they have to do something about it. They finally fix the car. 2.brakes, I have problems with the brakes too. They run fast and have to keep changing them. 3.battery, I have problems with the battery too. I have told them numerous times too check the battery, because the car does not want to start and they keep telling me that there is nothing wrong with the battery. So my question to them is the following if the battery is good., what is the problem? I have to turn on the switch several times until the car start. They said that they cannot find the problem. And now the latest problem!!!!!!!! 4.steering, every time I turn the wheels the car make a wear sound like an old car 5.car does not turn off. Now my car does not want to turn off the dealer said that I bought the car and that now the car is mine and I have to take care of it. Yeah right!!! So my question is the following what is the federal safety agency going to do about it while chrysler ignore their customers complaints and not taking responsibility. In the mean time we the consumers have to pay for chrysler poor performance, etc. Dodge journey should be remove from the market. And we as consumers should be reimburse or at least chrysler should recall all cars.
Tl* the contact owns a 2009 dodge journey. The contact stated that when the key was placed in the ignition the vehicle would not start. The vehicle was towed to a dealer and they have yet to diagnose the failure. The vehicle was not repaired. The manufacturer was notified and offered no assistance. The failure and current mileage was approximately 62,000. The VIN was unavailable.
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