After the recall work was completed and we received new key fobs the car will randomly not start. We have taken it to our mechanic repeatedly and he has not been able to find the issue. He has jumpstarted it thinking battery was down, applied dielectric grease to connections, checked it with the computer and could find nothing wrong. Problem keeps recurring with the time and number of attempts increasing until, we have to keep car running on short errands and plan for alternate transportation when we have to go somewhere distant, in case it does not start for several hours. In addition the door locks, randomly fail to lock or unlock when using key fob, and also lock and unlock automatically when driving; warning lights randomly come on and go off, for things like low tire and check engine light but when checked or put on diagnostic computer there is nothing wrong. Warning lights come on when driving and stay on even after car is put on computer then shut off on their own sometimes after a few hours or days. All these started after recall and after reaching 100k miles, just got car back from mechanic after replacing battery last week. He is not sure what issues is but is going to replace a connection wire to see if it helps, because computer says its good. I see similar complaints saying car will start in neutral sometimes and I was told to try it. If it starts he said it may be a safety module, but cannot guarantee it is or will work. This has been happening for nearly 2 years with no resolution. Car is our only vehicle, and we follow all maintenance directions.
2009 Dodge Journey electrical complaints
Page 6 of 27: complaints 131 to 160 of 767, newest first, as owners wrote them.
Tl* the contact owns a 2009 dodge journey. While driving approximately 15 MPH, the esp warning indicator remained illuminated. The steering wheel made a loud noise as if something was loose. In addition, the vehicle stalled and failed to start. The vehicle was previously repaired per the federal safety agency campaign number: 14v373000 (air bags, electrical system). The failure recurred and the vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 85,000.
I have been to two different dealerships to have this recall repaired and I am still having the same problem. My car takes several tries to start. The last dealership gave me new keys and said the problem was fixed but it is not fixed. The dealership only wants to sell us a new car. This has been going on for a year. We really like dodge but this is unacceptable and very disappointing. We won't be getting another dodge. What are we supposed to do to get our vehicle fixed? Sending us to different dealerships has not worked and if we take our car to an independent mechanic how can we be sure to be reimbursed because we have a trust issue with your company.
Multiple buttons on the drivers side door panel suddenly stopped working (front windows, side mirror positioning, and lock/unlock button) without any trauma/manipulation except for back windows buttons which still work. Upon further investigation, numerous consumers had similar complaints which were found to be due to faulty front door wiring harnesses that were replaced under chrysler safety recall "k07". However, my vehicle was not included in the manufacturing dates specified by the recall despite identical symptoms. I believe that the inability to adjust my side mirrors and lock/unlock the vehicle qualifies my situation as a safety hazard and therefore my vehicle should be covered under the k07 recall issued by chrysler.
Tl* the contact owns a 2009 dodge journey. The contact stated that when the fob was placed in the ignition, the engine did not start. The vehicle was previously repared per the federal safety agency campaign number: 14v373000 (air bags, electrical system); however, the failure recurred multiple times. The contact was also experiencing electrical failures throughout the vehicle. Also, both side view mirrors were not working, in addition to all of the door locks, master control unit, and child safety locks. The vehicle was unable to detect that the driver's side door was open. Also, the passenger side windows were nonfunctional. The vehicle was taken to the dealer where multiple repairs were made on several occasions. The mechanic replaced numerous modules, fuses, and relays; however, the failures recurred. The manufacturer was not notified of the additional failures and there was no further repairs or diagnostic tests. The failure mileage was 35,000.
Tl* the contact owns a 2009 dodge journey. The contact stated that while driving at approximately 50 MPH, the left and right turn signals and the horn failed to operate when activated. In addition, the windshield wipers operated independently and the air bag warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the VIN was included in the federal safety agency campaign number: 14v373000 (air bags , electrical system). The failure mileage was 113,609.
Tl* the contact owns a 2009 dodge journey. After the vehicle was repaired per a recall regarding the ignition switch, the vehicle failed to start after several attempts. The vehicle was taken back to the local dealer and the computer software was updated. The failure recurred and the vehicle was taken back to the dealer where it was diagnosed that the ignition switch may need to be replaced. The manufacturer was not made aware of the failure. The vehicle was not repaired. The recall details were not provided. The failure mileage was 134,031.
Tl* the contact owns a 2009 dodge journey. While driving at any speed, the esp and ABS lights illuminated and the vehicle lost power. Afterwards, all four brakes locked up and smoke appeared. The vehicle was pulled over to the side of the road. The fire department was called and diagnosed that the two front brakes had locked up. The vehicle was towed to the contact's residence and was later driven to the dealer. The dealer diagnosed that the failure occurred due to wear and tear. The master cylinder, rotors, brake caliber, and all four brakes were replaced; however, the failure recurred numerous times. The manufacturer was not notified. The failure mileage was 168,924.
Tl* takata recall. The contact owns a 2009 dodge journey. The contact received notification of the federal safety agency campaign numbers: 14v373000 (electrical system, air bags) and 16v047000 (air bags). The part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect and VIN tool confirms parts not available respectively.
Vehicle lost all electrical power while driving, engine died, with associated loss of steering power, braking power, etc. After stopping, placing transmission in park, removing key ("fobik"), and replacing it back to turn the ignition switch, electrical power returned and engine started. I had just exited the street into a parking lot (loss of power occurred as I completed returning the steering wheel to center after turning from street) and stalled blocking traffic through the lot until I restarted the engine.
Tl* the contact owns a 2009 dodge journey. The contact received notification of the federal safety agency campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2009 dodge journey. The contact stated that the vehicle experienced trouble starting. Also, when the accelerator pedal was depressed, the vehicle jerked forward. The dealer repaired the vehicle per the federal safety agency campaign number: 14v373000 (electrical system), but the failure recurred. The manufacturer was not notified of the failure. The VIN was invalid. The failure mileage was approximately 50,000.
Tl* the contact owns a 2009 dodge journey. The contact stated that the VIN was included in the federal safety agency campaign numbers: 14v373000 (air bags and electrical system) and 10v658000 (electrical system). The contact called the dealer, but the part was not available within a reasonable time frame. The contact was unable to schedule an appointment and determine when the vehicle would be repaired. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2009 dodge journey. The contact stated that the vehicle had trouble starting and stalled while the vehicle was operated. All the warning indicators were illuminated. The vehicle was not taken to an independent mechanic or dealer. The manufacturer was notified of the failure. The contact was informed that the vehicle was repaired per the federal safety agency campaign number: 14v373000 (air bags, electrical system) a year prior to owning the vehicle. The failure mileage was approximately 100,000.
Tl* the contact owns a 2009 dodge journey. After the vehicle was repaired per the federal safety agency campaign number: 14v373000 (air bags, electrical system), the vehicle failed to start after numerous attempts. The contact stated that the engine stalled twice without warning. The vehicle was towed to a dealer where the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 143,389.
I purchased a 2009 dodge journey in march 2015. It gave me no issues until after I completed the key fob recall in august 2015. Since then, it would randomly not start. It was in and out of the dealership several times and the following parts were replaced, all of which were covered under the extended warranty I purchased with the vehicle: fuel injector on oct. 9, a new battery on oct. 29, 2015, a new starter on nov. 16, 2015, a leaking overflow container on nov. 24, 2015, the tipm was replaced on april 11, 2016, and most recently electrical wires and cables on june 7, 2016, which hook up to the starter. I called chrysler headquarters on or about may 2 to report these issues and I received very poor customer service. I was told that my vehicle is too old and has too much mileage for them to do anything for me. The journey has had episodes almost every day, sometimes more than once a day, of not starting since I got it back last week. The dealership told me when it does act up, to put it in neutral, which has been successful in getting the vehicle to start. They are taking it back on monday to replace yet another part that they hope will finally be the answer to this ongoing nightmare, but I'm not getting my hopes up. If we weren't in an upside-down loan, we would have traded in the journey a long time ago. It is not a reliable vehicle'luckily I haven't been stranded in a remote location at night, but it doesn't seem right that I should have to resort to taking that chance. I've never had so many issues with any other vehicle I've owned!
Let it be noted that after the r03 recall all the following issues started occurring. First incident: driving about 30mph every light on the dashboard except the engine light illuminated, gauges spun around and back and forth, then stopped all together, the rmp's revved up to 5ooo and the accelerator went to the floor with no action as if the car was off. There was a obviuous loss of power, the car was hesitating like it wanted to stall out, and the vehicle once stopped did not start again until being jumped. Once started, none of the light were on except, oddly now, the engine light which threw codes po0562 & po700. The battery read 12.2v on the diagnostic while off then 14.4 when the car was started(after being jumped for 1 minute only). 5 minutes into the drive and boom, the demon took over the car again but now the car would not go pst maybe 7mph, again in accelerator power,no shifting, all power still on in the car, but seems low on power. Once turned off, it would not start but still had power. Again, got jumped, diagnostic, and same codes, alternator fine, battery fine, seems to be getting poor connection. Started 2 days later and loud, unstable idle, won't switch gears seems as if its on but running off of stored power. Dealer now says only code is po622. Symptoms are seeming to be the tipm all over again. Again, none of this started until I took it to dodge to have the ro3 recall repaired. The key since also does not register at times, will say "mismatch key" on dashboard, all sensors flash then go away such as (gascap, door ajar, check engine light would ignite with no code, gate, key), wouldn't turn over, frequent :dead battery" then starts without jump few minutes later. Overtime the car will act possessed with all lights on is after hitting a bump, again chrysler dealer recall department is stating tipm, dewlap will not check that while diagnosing. Help!
Tl* the contact owns a 2009 dodge journey. While driving at any speed, the vehicle stalled and the engine light illuminated. The contact had to make several attempts to start the vehicle. The vehicle was repaired according to an unknown recall, but the failure recurred. The vehicle was taken to the dealer where it was diagnosed that there was a failure with the engine and PCM. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was not available. The failure mileage was approximately 146,557.
Tl* the contact owns a 2009 dodge journey. The contact received notification of the federal safety agency campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2009 dodge journey. While attempting to make a right turn, the vehicle became difficult to steer and stalled without warning. The front end of the contact's vehicle crashed into the front end of another vehicle. The front end of the contact's vehicle was damaged and was no longer able to be driven. The vehicle was towed. A police report was filed. The contact received neck, back, arm, and head injuries. Medical attention was received. The contact received notifications of the federal safety agency campaign numbers: 14v373000 (air bags, electrical system) and 16v047000 (air bags); however, the vehicle was not repaired. The manufacturer was not aware of the failure. The approximate failure mileage was 200,000. Parts distribution disconnect and VIN tool confirms parts not available.
Tl* the contact owns a 2009 dodge journey. In january of 2016, the vehicle was repaired according to the federal safety agency campaign number: 14v373000 (air bags, electrical system). The repair failed to correct the failure. The vehicle was stalling and could not be restarted. The manufacturer was not notified. The failure mileage was 86,000.
Tl* takata recall. The contact owns a 2009 dodge journey. The contact received notification of the federal safety agency campaign numbers: 16v047000 (air bags) and 14v373000 (air bags and electrical system). The parts were not available in a reasonable time frame to receive the repairs from the dealer. The contact had not experienced a failure. Vin tool confirms parts not available. Parts distribution disconnect.
I' got this car and the repairs never stopped coming. I've replaced the brakes & rotors 4 times in 3 years. I had to pay to have the car re-wired due to electrical problems & add a starter, replaced hoses. Shocks and ball joints. This has to be the worst vehicle ever.
Tl* the contact owns a 2009 dodge journey. The contact received notification of the federal safety agency campaign number: 14v373000 (service brakes, hydraulics); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact experienced a failure with the ignition node module pertaining to the battery of the vehicle. The failure mileage was unknown.
Since I've bought this car in 2013 I've had problems with it starting. A few days after I bought it I had a problem took it to the dealer and they replaced the throttle body. 2 years later had a problem again and it went away. Now it is doing it again and I never know whether or not it is going to start. I've been stranded multiple times and had to get it towed home. My lights radio and everything work the car just won't start and I only get clicking sound. Its not the battery and not the starter. We have found disconnecting the battery for a little while will reset the computer and then it will start. However I do not know how to do that and I shouldn't have to. If it doesn't start I have to wait for my husband to come get me and do it. My car has been recalled many times for different electrical problems and I think the should be held resposible for this too. Your car not starting is a major safety hazard depending on where you are or if have children with you on a hot day. We had our grandson with us one day last month and got stranded, we parked the car and came back an hour later and wouldn't start. All lights and radio came on. We called for a jump from roadside assistance and they said an hour and half wait. We went back in the store for an hour and came out to see if it would start and it did. No jump or anything! And everyday other day since then it's been the same thing. If you google the 09 dodge journey starting problems there are many many complaints of people having the same issues. Please recall this car!!
Tl* the contact owns a 2009 dodge journey. While driving approximately 55 MPH, the horn sounded independently. The failure recurred while the vehicle was parked and unoccupied. The contact disabled the horn fuse. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 58,000.
Tl* the contact owns a 2009 dodge journey. While parked, the vehicle failed to start. The vehicle was serviced under the federal safety agency campaign number: 14v373000 (air bags, electrical system), but the remedy failed to repair the vehicle. The manufacturer was not notified of the failure. The failure mileage was unknown.
Tl* the contact owns a 2009 dodge journey. While driving at various speeds, the windshield wipers and indicators on the instrument panel would independently power on. The vehicle was taken to the dealer where it was diagnosed that the wiring behind the radio failed and needed to be repaired. The vehicle was repaired, but the failure recurred. The vehicle was taken to the dealer where it was diagnosed that the power control module and TCM would need to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
Tl* the contact owns a 2009 dodge journey. The contact received a recall notification of the federal safety agency campaign number: 14v373000 (air bags, electrical system); however, the part for the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced the failure. Parts distribution disconnect.
Dodge has a recall (dodge recall: safety recall k07 / the federal safety agency recall: 10v658000) concerning the wiring harness in the front door, which may break and could cause the airbag light to turn on as the sensor would not be connected. My dodge journey has this issue with the wiring harness, but dodge will not fix it as my 2009 journey is not listed under that recall for some reason.
VIN decoder
See the problems and recalls for an exact car
Buying a used 2009 Dodge Journey?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history