This complaint is in regard to recall r03/the federal safety agency 14v‑373. I have had this car since 2013 and have had several recall notices and I have called my local dealership to schedule an appointment. They stated that the parts have not arrived and that until they did, it couldn't be repaired. This has been several months ago and no word has been received to schedule an appointment. Now we have a new recall number about the same problem and they still haven't called. The vehicle has an intermittent problem with starting, so far, it eventually starts but I know it is just a matter of time before it leaves me or my wife stranded. I would hate to see what would happen if it switched from on to accessory and lost all power going down the road. I don't know who is at fault, the dealership or the manufacturer, but I feel this has not be handled in a reasonable time and is also a serious safety risk.
2009 Dodge Journey electrical complaints
Page 8 of 27: complaints 191 to 220 of 767, newest first, as owners wrote them.
Tl* the contact owns a 2009 dodge journey. The contact received notification of the federal safety agency campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2009 dodge journey. The contact received a notification of the federal safety agency campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Received first recall last year about june and went to dealer. They did not have the part. This was done at least 3 times. Received second recall for the same thing. Dealer was contacted and was still told no part available. On 1-8-2016 I contacted the vehicle safety hotline and was assured the would file my complaint. Complaint id is od-10818896. Still have not received further info on this matter. Was suppose to received something about this in the mail and also by e-mail.
Recall # r03/ the federal safety agency 14v‑373 ....called dealer ( northtown auto. 2020 niagarafalls blvd. 14150. About recall. My car has shut off unexpectedly in the past. They conveyed it could be months before they get to it. This is unsafe and unacceptable.
Tl* the contact owns a 2009 dodge journey. While driving 20 MPH, the vehicle stalled without warning. The contact received notification of the federal safety agency campaign number: 14v373000 (air bags, electrical system) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 94,000. Parts distribution disconnect.
Tl* the contact owns a 2009 dodge journey. The contact received notification of the federal safety agency campaign number: 14v373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2009 dodge journey. The contact received notification of the federal safety agency campaign number: 14v373000 (air bags, electrical system) however, the part to do the repair the was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2009 dodge journey. The contact received notification of the federal safety agency campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2009 dodge journey. The contact received notification of the federal safety agency campaign number: 14v373000 (air bags, electrical system). The contact was unable to receive the part from the dealer to schedule the recall repair within a reasonable time. The manufacturer was also contacted and was unable to provide a time frame of when the part would be supplied to the dealer. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2009 dodge journey. The contact received notification of the federal safety agency campaign number: 14v373000 (air bags, electrical system) however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2009 dodge journey. The contact received notification of the federal safety agency campaign number: 14v373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 04/13/16
Tipm issue had to be replaced. Vehicle kept accelerating and wipers would run extremely fast.
Tl* the contact owns a 2009 dodge journey. The contact received notification of the federal safety agency campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. ...updated 03-10-16 *bf
Tl* takata recall. The contact owns a 2009 dodge journey. The contact received notification of the federal safety agency campaign number: 14v373000 ( air bags , electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. .....updated 02/10/16 *bf updated 02/11/16.
Tl* the contact owns a 2009 dodge journey. The contact stated that while driving at approximately 60 MPH, the vehicle stalled without warning. The contact shifted the vehicle into neutral and restarted the vehicle. The failure recurred on several occasions while driving at various speeds. The contact received notification of the federal safety agency campaign number: 14v373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 88,500. Parts distribution disconnect.
Tl* the contact owns a 2009 dodge journey. The contact received notification of the federal safety agency campaign number: 14v373000 (air bags, electrical system); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2009 dodge journey. The contact received notification of the federal safety agency campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2009 dodge journey. The contact received notification of the federal safety agency campaign number: 14v373000 (air bags, electrical system); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2009 dodge journey. The contact received notification of the federal safety agency campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacture exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 03/15/16
Tl* the contact owns a 2009 dodge journey. The contact stated that the vehicle would not start after repeated attempts. The vehicle was finally able to start after several attempts. While utilizing the key to drive the vehicle, the vehicle would go into accessory mode and stall. The contact received notification of the federal safety agency campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 50. ...updated 02/02/16 *bf the consumer stated also had to have the heater core replace.
Tl* the contact owns a 2009 dodge journey. The contact stated that the vehicle would turn itself off independently when the push start was used. In addition, the vehicle took numerous attempts to start when using the key. The contact received notification of the federal safety agency campaign number: 14v373000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 90,000. Parts distribution disconnect. Updated 04/14/16*lj
Tl* the contact owns a 2009 dodge journey. The contact received a notification of the federal safety agency campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 04/04/16*lj the consumer stated the problem was resolved. Updated 04/05/16.
In june 2015 I took car to freedom dodge to have wireless ignition node replaced per the recall. Freedom dodge claimed they didn't have the parts and wouldn't know until it came in. Furthermore they said they couldn't order the part. Freedom dodge said they would call when the parts came in. It has now been six months and they have never called to tell us if the part is in. I called several times to check and they claim they haven't received the parts.
Tl* the contact owns a 2009 dodge journey. The contact stated that while driving at an unknown speed, the vehicle stalled without warning. The vehicle was restarted after several attempts. The contact stated that the failure recurred multiple times. The vehicle was taken to the dealer where the technician informed the contact to remove everything from the key ring but the failure recurred. The contact later received notification of the federal safety agency campaign number: 14v373000 (air bags, electrical system) and was not able to receive the recall repair due to the part being unavailable for an extended period of time. The manufacturer was notified of the failure and was unable to provide a reasonable time frame to when the part would be provided to the dealer. The failure mileage was not available. Parts distribution disconnect. Updated 04/08/16*lj
Re ignition recall. Unable to have the ignition repaired by hernnstein motors in waverly ohio, due to the company saying they cannot get the repair parts needed. The recall notice was may 16 2015. They cannot honor repeated requests.
Tl* the contact owns a 2009 dodge journey. While parked, the vehicle could not be started. The vehicle was towed to a dealer where it was diagnosed that the wireless ignition node receiver needed to be replaced. The vehicle was repaired. The contact received notification of the federal safety agency campaign number: 14v373000 (electrical system). The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 92,000.
Tl* the contact owns a 2009 dodge journey. The contact stated that while driving approximately 65 MPH, the vehicle stalled. The contact maneuvered to the side of the road. The vehicle was towed to the dealer. The vehicle was repaired however, the diagnosis was unknown. The vehicle failure recurred. In addition, the contact stated that the vehicle failed to start. The contact stated that an unknown warning indicator illuminated at all times. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 161,952.
Tl* the contact owns a 2009 dodge journey. The contact received a recall notification for the federal safety agency campaign number: 14v373000 (electrical system). The part needed for the repair was unavailable. The manufacturer was not notified of the issue. The contact stated that the vehicle failed to start for the past two weeks. The failure mileage was unknown.
Takata recall - this recall has been out since june 2015, it is now december 2015 and I still cannot get the repairs made as I am continuously told the parts are on "back order". My car does not start half of the time and is not being fixed!!!
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