While driving vehicle at highway speeds right rear wheel locked up due to rear caliper failing to release . Caused large amount of smoke to pour from rear tire . Brakes were checked numerous times for noise under warranty . No faults were found according to the service department . Previously vehicle has had two sets of front rotors,three sets of front pads .rear pads replaced at just over 31k miles . Now at 39k rear calipers are seized which caused damage to the rear rotors and pads . Dealership paid for the rear calipers . Chrysler refuses to answer my concerns .just had to shell out $416.00 for rear pads and rotors. Should have been taken care of while under warranty when it was first noted . Clearly this is a safety issue which should be investigated .
2010 Dodge Journey brakes complaints
Page 4 of 6: complaints 71 to 100 of 137, newest first, as owners wrote them.
Since we purchased our dodge journey it's been nothing but problems we own a 2010 journey. We've had to replace brakes and rotors, steering makes a very loud noise when turning almost sounds like electricity and my vehicle is not the only one I witness the same problem with another persons car same dodge journey we always get our car the necessary oil changes and my engine makes a very funny noise even our mechanic was worried he told us that our car is still new that my engine has to be leaking because everytime we get our routine oil changes it seems like the car is low on oil. Also when I start driving away it loses speed and make a very ugly sound. This is by far the worst investment ever do not throw your money away on anything dodge or chrysler garbage expensive garbage then when you call them up they say they can't do anything about it. I think the government should be more strict on these kind of things this is our money here we pay taxes on these car more should be done to protect the consumer.
Everything first started about 4 months after purchase with the sensor lights randomly coming on while I was driving. I have replaced brakes and rotors 4 times. But the problems within the last 4 months have been the worst. My car will not start all the time very unreliable. I have had to replace the starter twice the battery two starter modules and the ignition and still doesn't work. As soon as it's possible I will get rid of this car and never again as long as I live will never purchase another chrysler product. They are junk!!!!
Premature wearing of brake pads and rotors.
I have had my tires replace about every 25,000 miles the are wearing really bad on the inside I have had alignments done and there is no issue with the alignment I have spent over $1000 on tires not sure if it is caused by the brakes and rotors being bad. I've had them replaced twice also.
Had recall done once before on the brakes and had rotors turned. Then approx 25,000 miles after had to do it again there was no brake pads left it was metal on metal. There is bad vibration in the steering when braking. The calipers are sticking this has happened on the front and back brakes the last time I had it done it was at ntb it cost right at $400.00 to repair and there is still a problem with braking and the vibration. It will last about a month once everything is done then its back to same old stuff. I cant keep going back for the same problem it is costing me to much money to get fixed. The last recall never fixed the problem. Then dodge want to charge you all the fees cause it is out of warranty.
I have owned this journey for little over 2 yrs now and have had 8 sets of brakes and rotors put on. Tie rods have always been known to go bad on any and all dodges and the tires have been replaced 3 times now as well. Sued dodge once already after trying to lemon law this pos. Is it going to take a family such as mine dying to make dodge fix this problem. We people cannot afford to spend 300-500 every few months to get brakes and rotors fixed. Pay a ton of money for a vehicle and shouldn't have to fix something as simple as brakes and rotors because these so called smart engineers couldn't figure out that the same brakes and rotors off of a dodge avenger shouldn't be put on a dodge journey 7 passenger vehicle. Our government should close these kinda places down before we people decide to do it ourselves because next time my brake and rotors need replaced I am driving it back to dodge where I got it and they aren't gonna like me and the news will be with me as well. What they should have to do for our inconveniences is give us all brand new cars comparable to ours now or a new dodge journey with the new brakes and rotors on them because I have seen them and the brakes and rotors are much much bigger than the teeny tiny ones I got on my car. But that would be too easy because they want us to spend our hard earned money because we have no choice and when we try and trade it in they bone us because they know its worth crap.
Went to have my brakes inspected due to a screeching sound. The sound at 1st lasted about 2 weeks. By the time I made it to the brake shop it of course stopped. Upon inspection of the braking system we were told that in 3 more days the brakes would have went out. We do not drive hard or ever have to stop fast. My husband & I learned that the brake system has an known issue with the brake shop.. We were told the brakes will screech & then stop working if not fixed right away! That's very scary as we don not want to crash & kill someone or our selves. The brake system failed starting with the calipers & was rubbing in the pad causing extreme wear & is was said the manufactured brake are not made to stop a vehicle so heavy as ours. And for that reason we were told to file a complaint. I called dodge & was told the warranty has expired & we would had to pay for it on our own. Also when we bought the dodge in 2010 brand new the alignment was off & was pulling to the right. After having the alignment & brakes repaired for a second time in under 2years it is clearly an issue with the brake system. This time it will cost us $575.00 to repair just the brake system.. This needs to be recalled asap! Before someone is hurt or killed!! And dodge should own up to this issue! In addition the A/C has a loose connection & will stop blowing for no reason. And other issue to deal with in hot weather!
The rear brakes started squeaking, I had the chrysler dealer inspect and was told there was no recall on the brakes. I called chrysler customer service to submit a complaint and was told that my warranty expired by years. I called them because I read that they were extending the warranty. I had to replace the brake pads and rotors at 32,000 miles. I researched and found that the problem is the brakes and rotor is too thin for the weight of the car and that chrysler dodge knew about in their 2009 journey and didn't fix it in the 2010. The "short" extension of the warranty is not sufficient, there needs to be a recall. I bought this car because of the claim of drivability and low gas mileage so driving fast in this car doesn't happen. I drive careful and do not drive fast or brake hard so the rear brakes should not have worn out.
After having the brakes & rotors replaced in june of 2012 at 47k miles, I started hearing a little screech from my brakes. I took it to my mechanic and paid for an inspection. He found the brake hose had failed because it was not suitable for this big of a vehicle. In return that caused the caliper to compress against the rotor causing abnormally fast wear & tear on the brake pads. My brakes, rotors, calipers & brake hose need to be repaired after 13k miles. I am having to replace the whole brake system every year.
I replaced in the last 12 months pads twice, I replace a rotor and wheel bearing, this cost me over $450.00, did not know that warrant had been extended for my car. After doing all this after a few months still had the same problem took it into dealer and was told they would do the same thing and I needed to pay a $100.00 deductible, hopeful my car will be done today.
We have had the brakes done two times now.
Purchased used dodge 2010 journey from dealership in may 2012, returned vehicle about 2weeks later to have service department check for ticking noise on drivers side when driving. Service department checked vehicle and said they didn't hear anything and it just may be wind noise when I drive at a certain speed. One month later, I needed brakes-front rotors that were bad. I had my mechanic to replace and he did apologize that I had purchased a lemon and had to spend out money for brakes already. Needed 2 rear tires by july 2012, they had never been rotated but I accepted for not doing enough homework on purchase. Now at 50,000 miles, car just cuts off, wont start until hours later, and diagnostic test does not show any codes or problems.
The transmission will shift from park into drive with a loud clang and jerk. This occurs when you pull up and stop, turn motor off, restart and put into drive. Then at other times hesitates to shift. Brakes will push themselves down with no pressure given by driver. Front end on uneven patches of roadway will thump as thought it is loose and wobble.
I am very concern about the braking system on this vehicle. I had the rotors and brake pads replaced within the first year. In the second year pads and rotors turned, three months later one of the pads need replaced. I have filed two complaints with dodge and am waiting back from their case manager. I am about to take a trip from georgia to iowa and luckily the place I do oil changes, always will do a courtesy check of the entire vehicle including brakes. It is in with the dealer now, but it sounds like they want to band aid fix it again. I am leary when driving and seeing other dodge journeys on the road now as if they are a safety hazard to everyone on the road. The last time the brakes had heated up so bad near chattanooga that it warped the rotors and the entire car shook so bad coming off the mountain. Scared me to death, along with my passengers.
I have a 2010 dodge journey that has brakes and rotors changed twice in 24,000 miles due to warping causing shaking to the steering wheel when the brakes are applied. Dodge recognized the problems and has extended the warranty to 36,000 miles but has not found and/or offered a root cause and permanent repair to the problem. What happens after 36,000 miles? Someone needs to put pressure on chrysler to fix this design flaw that will ultimately cause accidents from this issue. An internet search "dodge journey brake problem" will show you the magnitude of this problem with dodge journeys.
Squeaking noise while driving. Was told by dealership it is the rear brakes. They are at 10% and the rotors are too thin to be machined. Called chrysler because they are only under warranty for 12,000 miles and they will not help out. I have never had a vehicle need rear brakes before 80,000 miles and then not being able to machine the rotors because they are too thin...I only have 35000 miles. I have also had to have the front brakes replaced at 21000 miles because the rotors are warped ( chrysler covered the repair because it is a problem with many journeys and the extended the warranty to 36000 miles. My brakes are again pulsating but I have to replace the rears before they will check the fronts).
I have had my front brakes replace and back brakes and rotors replaced twice an only have 37,300 miles on my car I am scared that my brakes would fails transporting my 3 kids how the brakes and rotors wear this quick.
Vehicle has had 3 recalls replaced through time. The brakes have been an ongoing issue. I have brought in for steering wheel shaking, to wheels sounding like metal grinding to now a screeching high pitched noise. The front brakes were replaced and I was told all was well. Again louder screeching and the noise isn't a consistent noise all the time so its hard for me to show the problem let alone pin point what's going on. A week after I bought the car the entire electrical inside the car turned off while I was crossing a bridge. It scared me half to death. And even now with my little girl and I in the car I am scared at times to drive not knowing what to expect or what else could go wrong.
Tl* the contact owns a 2010 dodge journey. The contact stated that while the brake was engaged, the steering wheel began to shake and jerk abnormally. The vehicle was taken to a local mechanic several times for the failure. The brake pads and rotors were replaced several times however, the failure was not corrected and the steering wheel continued to shake when the brake was engaged. The failure mileage was 33,000 and the current mileage was 60,000.
I have had to replace front and rear brakes on this vehicle at a huge expense and the poor stopping ability caused premature wear of my tires which also had to be replaced at a large expense. Also, on multiple occasions my vehicle will not crank when the key is turned. The lights, radio, and windows continue to work, ruling out the battery as the cause. You can hear a "click" when the key is turned but the car remains dead. I have been stranded in dangerous situations when this has happened. Each time the vehicle has been taken to service, no remedy is made as I am told that the problem can not be duplicated. The vehicle is currently in for repair with the same issue. I have asked to have the electrical system checked because I have had issues with multiple bulbs blowing out, (all at the same time), one window not raising or lowering from the passenger button only and a multitude of other quirky, electrical items. I feel that this vehicle is unsafe .
The check engine keeps on coming on and staying on. I have noticed problems with the car losing power while I am driving or accelerating; this has happened several time. I recently had to replace the brakes and rotors; it drives horribly every time I tried to stop the car would tremble. I expected the car to not have these problems as it is fairly new and I do not consider it to have alot of mileage. I am really concerned about these problems as I drive my car with three small children. I don't have the money to keep taking it for a diagnostic each time the light comes on; if the company is aware of this problem; they shouldn't charge people so much to check the codes or they should have a recall to fix the ongoing problems.
Tl* the contact owns a 2010 dodge journey. While driving approximately 65 MPH, the brake pedal pulsated upon engaging with a loud noise. In addition, the steering wheel began to shimmy. The vehicle was taken to an authorized dealer three times where the front brakes and rear brakes were replaced however, the failure recurred. The vehicle had not been repaired for the most recent failure. The manufacturer was notified of the problem. The approximate failure mileage was 6,000.
May 10, 2011 with 25917 km on the vehicle and at that time windsor chrysler replaced my front rotors and brake pads on both sides of the vehicle. On march 15, 2012 I started experiencing braking problems again with 45029 km on the vehicle and once again windsor chrysler replaced my front rotors and brake pads on both sides of the vehicle. On both occasions the vehicle would shake violently left to right when I was braking at speed of 100 km when as this occurred suddenly without any other warning that the braking system failed and needs repair. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
We received notice that there was a voluntary brake recall from dodge jan or feb 2012. At the time my wife was experiencing jerking and pulling to the steering wheel when braking. We took the vehicle to the dealership and we were advised that the front pads and rotors would have to be replaced and dodge would cover the cost. This was around feb/mar 2012 with approximately 17k on the vehicle. On 4 aug we took the vehicle back to dodge due to the same braking problems and a check engine light. We were advised that the check engine light was caused by a crack piston head and dodge stated that the piston would be replaced under warranty. However, we were then advised that the jerking and pulling in the steering was caused by the rear brakes and we would have to paid $534.00 to have the rear rotors and pads replaced. This didn't sound right to me so I checked for any tsb/recalls, the cas website, and the federal safety agency website I found out that the brake problems (both front and rear) have been a serious issue with dodge and repairs and costs have been all over the board with dodge excepting no real fix except charging car owners on repeated repairs that only fix the problem for 3-9k. If this is the case the federal safety agency should mandate dodge to properly fix this problem with correct parts or fully recall all of these vehicles. Dodge is putting my wife and son in danger everytime they set foot in the vehicle, and that is something the agency for highway safety should not allow to continue. We consumers need a real fix and not a bandaide on a defective product and your agency should not allow dodge to continue to ignore this problem. The federal safety agency should not have to wait for someone to lose their life before taking action against dodge. We are not beans to count, we are people!
Tl* the contact owns a 2010 dodge journey. The contact stated that there were multiple failures with the vehicle. While traveling 3 MPH in reverse, a grinding noise emitted from the brakes. The second failure occurred as the contact was traveling 25-30 MPH and the brakes were depressed but the vehicle started to shake violently. On a separate occasion as the contact was traveling 25 MPH, the anti-lock braking warning light illuminated and the vehicle again began to shake violently. The fourth failure occurred as the contact was traveling 25 MPH and a burning smell emitted from the rear of the vehicle as the steering wheel began to shake abnormally. The most recent failure occurred when the contact was traveling 55 MPH and the steering wheel began to shake after the brakes were depressed. The vehicle was taken to the dealer eight times. The dealer confirmed that the front brakes and both rotors needed to be replaced. The dealer also confirmed that the anti-lock braking sensor, as well as the passenger side hub and bearings needed to be replaced. In addition, the rear brakes and rear calipers would need replacing. The manufacturer was contacted but the vehicle was not repaired. The failure mileage was 1,389 and the current mileage was 39,550.
Vehicle has been in the shop 4 times for uneven braking and premature brake wear. Braking becomes difficult and unsafe after 10-12k miles. We are on our 3rd set of brakes and rotors in 35k miles. Vehicle shutters and braking distances become significantly higher than normal after a short time.
My brakes started to grind two weeks ago. I had to have both the pads and rotors replaced. Dodge in medina, ohio stated that they are not sure why I had premature wear and would not cover the cost of repair. I stated that I am aware of the problems of the journeys breaks, however it got me no where. I had to pay to replace them totally out of pocket costing $364.93.
It was a saturday morning (about 9am) and I am driving about 70 miles to my destination, the brakes felt like they were applied for about 1-2 seconds then released without my foot anywhere near the brakes, the steering wheel pulls me but I am able to take control of the vehicle. I continue for about another 5 more miles, and it happens again, this time more violently. I was doing the same speed as before, about 70 MPH and vehicle was travelling in the second left lane and the lanes were veering to the left. The brakes applied at a much stronger rate and again, I almost lost control of the vehicle, feeling as though the vehicle was pulling me to the left as if to intend to spin out of control. Luckily, I was able to re-gain control of the vehilce. I called normandin again, they towed my vehicle to the dealership and after 3 weeks of having it and "driving the vehicle hard", they were not able to replicate the incident that occured to me, therefore, unable to pinpoint the cause. They advised me that the back rotors need to be replaced as they are shaking but that the extended warranty only covers the front. I would have to pay out of pocket for the rearafter 3 weeks, I have my husband drive the car home from the dealer (the warranty only covers tow's to the dealership, not from the dealership). The car sat in the parking garage since that day and it is now june, 2012 and I refuse to drive it any more.
Brake squealing and serious massive vibration.
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