2011 Dodge Journey: grinding or squealing brakes

Filed Jan 2, 2018 · Brakes, Electrical · 55 miles · CA · 3 injuries

Electric:my lights keep going out since purchase under 1yr..,replace fuses 4times in 6mths..my truck locked up with ignition start key remote in car an almost locked my son 6yr. Old in car...had to call aaa for lockout service safety concern and dodge did safety check an stated no concerns...,also stockton nissan purchased all 4new tires an did brakes an drums under warranty of safety from purchase an both went bad under 5mths of work order history an they refuse to do any checks on this vehicle,..my passenger tire split, and right now when I drive there's a loud,squeaky noise with vibration when hitting brakes while driving...stockton dodge wanted to charge me 480$ just to diagnose recommend I take back to purchase dealer(stockton nissan) and they should send it to dodge but lisa, and amanda mathews would not take the vehicle at nissan...stated gary bishop says do not take this vehicle for any reason...I don't understand why if I pay for extended warranty coverage over $3000 to stockton nissan and they were the ones who supposedly did the work that's unsatisfactory an cause defects an safety issues an concerns...I also called nissan corp/lithia and was told about lithia/nissan&first extended warranty coverage policies in middle of a big change so it limited my vehicle being repaired over 130???miles of home range an I'm a partial paraplegic..also stockton sold me this vehicle an extended warranty knowing my disability an safety concerns for myself an 5young kids.. This is unacceptable an unsafe for any dealership with purchase of a vehicle and in complaint of safety concerns repeatedly an for the customer to be prolonged stating they can trade it back but wanna do it as another purchase with more $$ down ,credit check again, an same process as new purchase..stockton nissan with held information viable from the extended warranty purchase contract due to changes..

Filed May 17, 2016 · Electrical, Engine · 85,000 miles · OK

Tl* the contact owns a 2011 dodge journey. While driving 65 MPH, the check engine light illuminated. The vehicle was taken to the dealer where it was diagnosed that the check engine light illuminated due to a low battery. The vehicle was not repaired and the failure recurred. In addition, while driving 25 MPH, there where a squeaking noise coming from the brakes. When the vehicle was in reverse, it made a knocking/kicking noise and failed to operate. The vehicle was taken to the dealer a second time where it was diagnosed that the transmission and a faulty cylinder head failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 85,000.

Filed Nov 20, 2015 · Brakes · 67,000 miles · OH

We have had our brakes/calipers/rotors/brake lines checked and/or replaced "3 times" over the past 4 months. Each time the mechanic was not comfortable with me driving the car in that condition - so he kept the car each time until it was fixed. Back in july - the brakes sounded horrible - grinding and squealing - and very very hot. In july, our mechanic said - brake pads were gone - rotors shot, caliper shot, so we paid over $400 to have all of that repaired. So, new rotors, brakes and calipers on the rear of this car.....we thought the problem was fixed (although we are still puzzled at why the brakes/rotors/calipers were so bad). Well, 2 months later (september) the problem was back and worse this time. The rear driver side brake was insanely hot, you could hear it ticking with heat and could feel the heat from a foot or two away - the squealing sound was back and even worse. That we have had the same problem (brakes/rotors/calipers shot) 3 times in a four month period. Again in november, needed new brakes, calipers and it even ruined the brake line with the heat!!! The caliper "broke", the brake pads were worn down again - in only 2 months!!! Our mechanic researched the problem and said chrysler put the wrong brake system on the dodge journeys (years 2009-2013 I believe) and corrected it in 2014. The current brake system is not adequate for the weight of the vehicle. He said there is a class action lawsuit right now - but no recalls as of yet. He said it would be $400 for a new break system. Our mechanic also said auto zone will not longer keep replacing our brake pads for free (they did this 3 times as we thought it was faulty brake pads/calipers at first) as there is nothing wrong with their product - the problem is with the brake system in the dodge journey. Please help! How do we get chrysler to replace this brake system to make it safe to drive?

Filed May 5, 2015 · Brakes · 66,630 miles · MO

I bought my journey in 08/2014 with 37,000. The dealership replaced the front rotors and brakes. Less than 30,000 miles later (today) I was told that I need to replace my brakes and rotors because they are metal against metal and grinding when I stop.

Filed Mar 23, 2015 · Brakes, Driver assistance · 50 miles · AZ

Traveling northbound on 91st ave. Light changed to yellow. I applied brakes and a horrible grinding sound occured. The steering wheel shook and I was alarmed. I called the dealership requesting inspection. Was told it was normal ABS action. I disagreed. They insisted all is fine. Second occurence, had to brake to avoid collision and applied brake, again violent shaking to steering wheel. Upon regular maintenance with dealer they again said it was normal. I have never felt more unsafe. This still occurs today 3/2015. Has become progressivly worse over time. Unknown what components are involved... Selected possible parts requiring further investigation. Dealer insists there are no recalls in place for any part of this model year. I have asked them to check the federal safety agency website. They will not.

Filed Apr 10, 2013 · Brakes · 20,000 miles · MT

Issues with brakes on 2011 dodge journey. Recently brakes started squeaking and sounded like metal grinding coming from the front of the vehicle. Just recently took the vehicle to dodge dealership asking that they look over the brakes, I was informed that they are no longer covered by warranty and will be at my expense if anything needs to be replaced. Got a call a short time later and they said that upon visual inspection they could not find any problems with the brakes. I was told that there could have been a rock or something stuck in the braking system. Problem still persists although it is intermittent and usually only happens at slower speeds we still question the safety of the vehicle and the proper functionality of the braking system.vehicle currently has just over 24000 miles problem started somewhere around 20000 miles.

Filed Sep 26, 2012 · Brakes · 5,000 miles · WV

We bought out dodge journey new with 26 miles on it in nov. 2011. I would say at around 5,000 miles we started hearing a loud squealing from the front brakes and a little bit of vibration in the steering wheel. So on our next service date on 4/3/12 with 6,746 miles on it we asked them to check the brakes out. They told us maybe a rock or something but they did not see anything physically wrong with the brakes. So we drove it with the brakes squealing getting worse for a few months. We took a road trip and went to hit the brakes and there was almost no brake and a violent shaking to the wheel. The very next day on 7/18/12 we took it to the dealer again and again we got the same answer. Knowing how the brakes did not work and was putting my family in danger I told them there was something wrong with the brakes to fix them. About an hour later I got a phone call stating that they were going to be replacing the front brakes and rotors and that I was just inside my 12,000 mile warranty with 11582 miles on our journey. Since they have replaced the brakes and rotors we are starting to get noises on and off again and this time we heard a loud popping sound from the brakes. We took it to the dealer again and again nothing wrong with the brakes. Because of what happened last time I took it to an outside mechanic to visually look at the brakes and confirmed the brakes were once again with less than 3000 miles on them digging into the rotors, and the rotors are blue from getting to hot which can cause premature brake wear and failure. We have had it to two different dealers trying to get the problem fixed before my family or someone else gets seriously hurt. We keep getting the same answer we can not duplicate the noise and we physically see nothing wrong.

Filed Jun 22, 2012 · Brakes · 11,000 miles · PA

I purchased my vehicle new in april 2011. Since I've had my vehicle I've been having issues with the braking system. I took the vehicle to my local dodge dealership for a metal grinding noise I've been having at low speed braking and the steering wheel shakes violently when I apply the brakes at speeds usually above 45 MPH or higher. After the dealership had a day to test my vehicle, they related they did not notice any problems with the vehicle braking system. Since that visit I've had new tires installed on my vehicle and im still experincing the steering wheel shaking problem when applying the brakes, the metal grinding noise with the brakes is speradic but almost always happens when it rains. It appears to me that the braking system in this vehicle is lacking and is a safety issue that dodge needs to be concerned about. I hope the federal safety agency can address this issue with dodge to have the braking issues with this vehicle reviewed and corrected to all current and future owners. Dodge only covers their brakes system parts for the first 12,000 miles of their vehicles, my recommendation is that they replace and defective parts immediatley and triple the mileage in warranty for their braking systems.

Filed Feb 5, 2012 · Brakes, Steering · 11,000 miles · TX

Have taken vehicle to dealer 4 times for grinding sound when braking. Have been told it could not be replicated. Told rotor and pads are good. Looking at previous complaints, realized dealer is playing a game ( after 12000miles) rotors not covered. I presently have 11000 miles. Great business practice by dodge.

Filed Dec 16, 2011 · Brakes, Steering · 5,400 miles · NC · crash

The car has been shaking for a few months now, worse when braking. Twice now, we have had to stop abruptly and the front brakes did not work correctly. Once it did cause a minor accident. There is a loud grinding sound from the front wheel area and poor stopping and the steering wheel shakes. It has been to the dealer four times now for the same complaints. They replaced the rear rotors for some reason. Now they are replacing the front rotors. The dealer claimed there have been no reports of braking/steering problems for this year/model so they do not know what to do. The problem is much worse at interstate speeds of 60+. The dealer service center also advised us that after 12000 miles, the rotors/brakes/etc will not be covered by warranty although it has been a noticeable issue since within a few months of purchase.