Tl* the contact owns a 2012 dodge journey. While the vehicle was at a complete stop, smoke emitted from underneath the hood. There were no flames visible. The engine was turned off. After restarting, the vehicle was driven with caution. The vehicle was taken to the dealer. The contact received notification of the federal safety agency campaign number: 15v431000 (engine and engine cooling); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The approximate failure mileage was 11,000. Vin tool confirms parts not available.
2012 Dodge Journey engine complaints
Page 4 of 5: complaints 71 to 100 of 105, newest first, as owners wrote them.
Twice now while driving my car it has completely shut down. The car goes from the speed I am doing to everything in my car shutting down with no warning. I had several problems with my radio not working(touch screen) and my car charger in the car doesn't work, ireally thing that the car has an electrical roblem
I purchased a used 2012 dodge journey in september 2015 from lakeshore chrysler dodge and jeep of slidell, louisiana. We have had nothing but problems since driving off the lot. Found out after purchase that the car was not inspected prior to dealership reselling it. Before I even got home the check engine light came on. I called the dealership and reported issues. They did the oil change and inspected the car and said everything was fine it was "normal noises" however after complaining and complaining the were able to locate and fix the issue with the shifting noises and jolting. We are still experiencing the "normal noise" of three clicks when the engine turns off. We have numerous electrical/computer issues. The air, radio, touch screen, lights, all got off randomly. The system will not respond even if the vehicle is turned off and back on. It works when it wants to. We have issues where the car accelerates faster on its own have to break while car still tries to accelerate. We have had this vehicle in the shop numerous times since the purchase and they "can not duplicate the issue" so they can not fix it. I have provided numerous videos showing and proving the electrical/computer issues we are having. Dodge refuses to do anything to fix the situation. Everything is at our expense. Wants us to pay 150 diagnostic fee on top of having to get rent-a-car for the duration of time the vehicle is in the shop. The dealership has had my car on numerous occasions. One time they had it for over 18 days and said "normal noise" and "could not duplicate" however out of the 18 days they only drove the car 35 miles. I no longer feel safe driving this car. It scares me just to drive to the local grocery which we gotten stuck and had to have towed to dealership. I am so scared & trapped in this car with no way out. Contacting a lawyer this can not be legal to sell defects.
2012 dodge journey crew // VIN: [xxx] // style / body: SUV 4d // engine: 3.6l v6 mpi // country of assembly: mexico ----------------------------------------------------------------------------------------------------------------- safety issue: ?the risk of an accident from the vehicle starting off by itself when engine is running?? ----------------------------------------------------------------------------------------------------------------- refer to attached 2012_djc-h90-honda_printout.pdf - after the engine has been warmed after approximately 10-15 miles of driving, there is a valve that is potentially sticking [not disengaging] causing the vehicle to start off by itself when engine is running [while in gear]. ----------------------------------------------------------------------------------------------------------------- multiple (15+) instances of the same event. Over the last approximate 6 - 10 months my journey has had the following issue arise: drive from my home in seaside, ca en route to any destination in salinas, ca [traveled the same route each time] I will arrive at a red light at the intersection [36.667084,-121.684921] of blanco rd & davis rd where my journey (stationary) RPM's will fluctuate dramatically and 99% of the time the engine will stall. At least 7-10 of these incidents have also resulted in the journey engine bucking & lunging forward prior to stalling. The engine will immediate restart, however it will 95% of the time re-stall. In order to mitigate/prevent the engine from stalling/re-stalling the gear shift must either be placed in neutral or place into 1st gear and absolutely confirm your foot is firmly on the brake, in case it should lunge or buck forward. --------------------------------------------------------------------------------------- complaint evidence/supporting documentation has been attached. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Tl* the contact owns a 2012 dodge journey. The contact received a notification of the federal safety agency campaign number: 15v431000 (engine, engine cooling) however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2012 dodge journey. The contact stated that while driving at various speeds, the vehicle stalled. The contact also stated that the vehicle failed to start on several occasions. An independent mechanic diagnosed the vehicle and informed that the motor lock and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure was 116,000.
Tl* the contact owns a 2012 dodge journey. The contact received notification of the federal safety agency campaign numbers: 15v675000 (electronic stability control, service brakes, hydraulic) and 15v431000 (engine and engine cooling). The dealer was not able to supply the parts to receive the recall repairs for months. The contact was unable to determine when the vehicle would be repaired. The manufacturer was also unable to provide a reasonable time frame to supply the part to the dealer to receive the recall repair. Parts distribution disconnect. Parts distribution disconnect.
Tl* the contact owns a 2012 dodge journey. While driving at approximately 55 MPH, the throttle and traction control warning indicators illuminated and the vehicle shook violently. On a separate occasion, while driving at low speeds, the engine stalled without warning. The failures recurred numerous times. The vehicle was taken to a dealer where it was diagnosed that the bcm needed to be replaced and reprogrammed. The vehicle was repaired, but the failure recurred. While driving at approximately 15 MPH, the check engine, throttle, and traction control warning indicators illuminated and the steering wheel seized. The vehicle was towed to the dealer where it was diagnosed that the bcm needed to be replaced and reprogrammed. The vehicle was repaired, but the failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately 33,000. Updated 05/03/16*lj
On november 11,2015, we were traveling from home to a doctor's appointment for a surgical procedure. We were traveling on interstate 65, in heavy traffic, going around 70 MPH when vehicle suddenly stalled, engine malfunction light came on, and vehicle lost all power. We were in the right lane and able to coast off the highway and avoid being hit. Vehicle would not restart and had to be towed to dealership that sold it. They were able to crank the vehicle and said there was nothing wrong. Because of safety concerns we pushed them to check further and they then said there were a couple of sensors that needed to be replaced (camshaft position sensor & crankshaft position sensor). We're in the process of replacing those. The vehicle is a family vehicle that is used regularly to transport children and other family members. There is a definite safety concern with a vehicle that would suddenly lose power, with no warning, and could lead to a serious accident. Dodge should recall until it is repaired.
Tl* the contact owns a 2012 dodge journey. The contact received notification of the federal safety agency campaign number: 15v431000 (engine and engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2012 dodge journey. The contact stated that the recall notice for the federal safety agency campaign number: 15v431000 (engine) was received in august of 2015. After contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2012 dodge journey. The contact received notification of the federal safety agency campaign number: 15v431000 (engine and engine cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2012 dodge journey. The contact stated that the recall notice for the federal safety agency campaign number: 15v431000(engine) was received in august of 2015. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.
Tl* the contact owns a 2012 dodge journey. The contact received notification of the federal safety agency campaign number: 15v431000 (engine and engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2012 dodge journey. The contact received a notification of the federal safety agency campaign number: 15v431000 (engine and engine cooling) however, the part to do was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2012 dodge journey. The contact received a recall notification of the federal safety agency campaign number: 15v431000 (engine and engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2012 dodge journey. The contact received notification of the federal safety agency campaign number: 15v431000 (engine, engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.
A recall was submitted on july 28, 2015. I looked online today. I have been smelling a smoke smell, I received a recall notice in the mail august 15, 2015 stating the engine beauty cover on my vehicle may detach from the engine and come in contact with catalytic converter and start a fire without warning. The part to fix the problem is not available and I will be contacted at another time when a repair part is available. I am concerned for the safety of my small children and myself. I'm afraid to drive the vehicle. It is parked in the garage. ...updated 11/04/15
Tl* the contact owns a 2012 dodge journey. The contact received notification of the federal safety agency campaign number: 15v431000 (engine and engine cooling); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2012 dodge journey. The contact received notification of the federal safety agency campaign number: 15v431000 (engine, engine cooling); however, the part needed to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time to provide the parts needed for the repair. The contact had not experienced a failure.
Tl* the contact owns a 2012 dodge journey. The contact stated that while drivign at various speeds, the accelerator pedal failed to respond. The contact received notification of the federal safety agency campaign number: 15v431000 (engine and engine cooling) and stated that the part was not available. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The contact had not experienced a failure.
Driving typically less than 25 MPH and car shuts down. Which makes me have to brake, place car in neutral and start again then switch to drive. I took car to dealership and because it didn't show on the electrical tester they said nothing was wrong. But the vehicle continues shutting off while I am driving with my children in the car.
Vehicle would not start after work. Started fine in the am before going to work. After work, after 3 times of trying to start the vehicle was able to get it started to drive over to autozone to hook up to a computer. Battery had to be replaced. 2nd incident was on 3/17/15-journey lost electrical power while driving home causing radio shut off, lights on dash continued to flash (abc, traction control,airbag) was able to get home and vehicle RPM's went to 4000 and shut itself completely off. 3rd incident was on 3/19/15-driving vehicle back to washington to auto shop to be worked on, completely shut off 4 times within a 20 mile drive and RPM's continued to jump each time before shutting off between 4000-5000. Phone call from auto shop on 3/20/15 stating alternator is not working and is on back order to do recalls.
Engine shut down while entering highway but all lights still work, I was barley able to coast to side. Electronic throttle control is the issue according to my dash symbols. I have looked online and see lots of these problems. This has now happened 3 time in 2 days. When I try to restart I get the etc error symbol on my dash, car just keeps trying to turn over but cannot. I have been able to start the engine usually after 15 min of sitting. I have not went to the dealer yet. I was hoping to find a recall since my warranty was only for 36000 miles.
The 2012 journey was being used to jumpstart a 1997 f 350 ford truck. The f 350 was not running while the journey was. Jumper cables were attached correctly. The women jumping the car went into the house for a moment when she heard an explosion and the roar of the fire. The entire front of the car was engulfed in flames. The windshield was blow out and flames reached 12 feet into the air. After the fire truck put out the blaze, the hood had vaporized . The car was reported as a total loss by the insurance company. The heat from the fire was so intense it ignited the f 350. It too was declared a total loss. I do not know the cause of the explosion in the journey. The fire captains report states the origin of the fire was the 2012 dodge journey. I believe that this has happened before. I also believe that serious injury or death would occur if a person is nearby or sitting in the vehicle.
The first time I took for inspection at dealership, service engine light on. They said code was 6th cylinder and reset, and had to come back next day. It recently came on again and now have to take back to shop, because the power and engine hesitates, has issues going up hills, and scares me on long rides. It is now past the 35,000 mile and into my extra warranty I paid for. Tires all wear badly too, car needs full alignment. Hoping they will not just reset and actual fix the 6th cylinder, unfortunately the light comes and goes. Its not the tires that are a problem, it is the bad alignment causing it to wear wrong. Tires aren't covered under warranty, so that is not acceptable to leave the cause of the defect unfixed so every new tire you put on gets ruined. If they fix 6th cylinder will let you know, but be careful, losing power while driving and the hesitation is terrifying with kids in car.
Tl* the contact owned a 2012 dodge journey. While driving approximately 35 MPH, the contact noticed smoke coming from the front end of the vehicle. The vehicle caught fire, which was extinguished by the fire department. A police report was filed and there were no injuries reported. The vehicle was destroyed. The manufacturer was notified of the failure. The failure mileage was 50,286.
Tl* the contact owns a 2012 dodge journey. The contact stated while the vehicle was stopped, the vehicle overheated and there was smoke seen from under the hood. The temperature gauge indicated that the vehicle was overheating. The vehicle was driven to the emergency lane for twenty five minutes. The vehicle was restarted and the temperature gauge was in the proper position. Fifteen minutes later, the temperature gauge indicated that the vehicle was hot and smoke again emitted under the hood. The vehicle was towed to a local dealer who diagnosed that the radiator needed to be replaced. The vehicle was repaired however, the failure recurred. The vehicle was towed back to the dealer who diagnosed that the radiator fan needed to be replaced. The vehicle was repaired; however, the failure recurred and the vehicle taken back to the dealer. The failure mileage was 39,546. The current mileage was 41,000.
I was informed about an oil leak from the oil pan gasket during a routine oil change. The tech informed me that this is a common issue with newer dodge vehicles. I attempted to contact the dealer and corporate office with no satisfaction of my concerns.
On 5/10/2014 drving as normal my car begin to make a loud noise and the check engine light blinked on and off a couple of times then went out. But the motor dound like it was idling louder n louder. Once I got homeall the dealership were closed do I had to wait until monday. So once I get up yo drive on monday no issues at all. But the drive was very rugged. So I took my car in even though no lights are on and the couldn't detect anything wrong. Pick my car up drove ok until I went to work the next day light back on now im at a point where I don't kmow what else to do. So today to my car in was advised that they updated my computer system in the car. But now I don't know what's wrong. Transmission? Tune up? Or just a bad car. And if there is a recall that was placed out before ibought my car I need it fixed.
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