This vehicle has an on-going problem with "engine battery drain" which has cause numerous returns to the dealership 5-6 times since july 2013 for the same problem (will not start-up without being boosted off with jumper cables).here's description of the event: july 10,2013 had to boosted off to start while out-of town, return to ga & on july 18, took vehicle to dealership & discovered that battery needed to be replaced; on august 5, while out-of-town had to be boosted off to start, got back to ga. On aug. 7, took vehicle back to dealership, they checked battery & said battery was fine. On oct.14,2013, wouldn't start & had to be towed into dealer & they kept it for 2-days & said it needed "cylinder head" & said that was the problem; jan. 7, 2014 wouldn't start, took vehicle back dealer & they kept it 4-days & replaced alternator & said that was the problem; on feb.19, 2014 wouldn't start, took vehicle back on feb.20,2014, kept until feb. 24, & replaced module-telematics & said that was the problem; on feb.28, vehicle stop running & wouldn't start-up, tow vehicle back on march 4,2014 & dealer kept vehicle 8-days & said the battery drain is from fr hub & replaced battery again & vehicle was pick-up mar.12, 2014. I had to pay for first battery, alternator & some rental car fees,not including loss of convenient of time & vehicle. This vehicle could easy present "a safety hazard" while moving & just cut-off & stop in traffic creating danger for me & others.
2012 Dodge Journey engine complaints
Page 5 of 5: complaints 101 to 105 of 105, newest first, as owners wrote them.
This vehicle has an on-going problem with "engine battery drain" which has cause numerous returns to the dealership 5-6 times since july 2013 for the same problem (will not start-up without being boosted off with jumper cables).here's description of the event: july 10,2013 had to boosted off to start while out-of town, return to ga & on july 18, took vehicle to dealership & discovered that battery needed to be replaced; on august 5, while out-of-town had to be boosted off to start, got back to ga. On aug. 7, took vehicle back to dealership, they checked battery & said battery was fine. On oct.14,2013, wouldn't start & had to be towed into dealer & they kept it for 2-days & said it needed "cylinder head" & said that was the problem; jan. 7, 2014 wouldn't start, took vehicle back dealer & they kept it 4-days & replaced alternator & said that was the problem; on feb.19, 2014 wouldn't start, took vehicle back on feb.20,2014, kept until feb. 24, & replaced module-telematics & said that was the problem; on feb.28, vehicle stop running & wouldn't start-up, tow vehicle back on march 4,2014 & dealer kept vehicle 8-days & said the battery drain is from fr hub & replaced battery again & vehicle was pick-up mar.12, 2014. I had to pay for first battery, alternator & some rental car fees,not including loss of convenient of time & vehicle.
While approaching a stop light vehicle stutters like the transmission is slipping. While waiting at light the vehicle engine died. This continued for several times intermittently. No warning lights no warning. Except transmission stutter. Called dealer about issue, they told us if they can't reproduce issue nothing they can do to fix. So I called chrysler customer service. They asked us what we wanted them to do? I told them I wanted this car fixed. So they recommend of course bring it to dealer. And we decide to bring back to dealer. In the time before bringing into dealer vehicle has died over a dozen times. In traffic main highway. And no matter if it was a warm engine. Cold engine. Just dies whenever it wants. Also before we got this into shop. Stereo started changing channels on its own. You can change back to station. And few minutes later you would have static. This was not the only issues we had with this vehicle either. The frontend had a loud bang thump sound. Since it was new, also in shop 4 times for this issue. Finally they replaced struts, and the noise came back several weeks later. The stalling in traffic was my last straw. I sent it to shop, and traded this vehicle for another manufactures vehicle. I feel I was sold a problem and felt like chrysler expected me to just tolerate these issues. Way too many issues for brand new vehicle. Also the amount of money we paid to purchase vehicle. Just feel safety issues need to be addressed.
My family was in the vehicle (my son was 4 weeks old at the time, my daughter 2) on the new york state thruway and the vehicle stalled out at 65 MPH. My husband was able to maneuver to the side of the road and restart the vehicle. About 15 miles later, it happened again. We exited the highway and the warning indicator light illuminated. Shortly after that, the low fuel light illuminated. It's happend two other times since that first incident. The dealership has told me that they can't recreate the incident and the codes aren't active so they can't verify the scenario. Chrysler has told me there is nothing they can do. The vehichle in unpredictable, unreliable and in my opinion, unsafe. I did a google search on the issue and found a forum indicating stalling issues with dodge journeys dating back to 2008. The responses from service professionals is astounding - everything from it being a result of the vehicle just being washed to key fob deprogramming.
Check engine light on. Loss of engine power. After two time to the same dealer, same problem. Took car to another dealer, finally the correct repair. Defective cylinder head.
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