I came out to my car and the drivers seat head rest had deployed. I have not been in an accident of any kind. It is now unable to go back in. I no longer feel safe driving my car. Seems there was a recall investigation into this issue for years that I am now learning about.
2015 Dodge Journey airbags problems
69 complaints (12% of all complaints for this car). Typical mileage when it fails: 55,000. 18 crashes reported.
- owner complaints
- 69
- of this car's complaints
- 12%
- typical mileage
- 55,000
- crashes
- 18
- recalls
- 1
Which part fails
Owners did not name a specific part.
At what mileage
Complaints by mileage at the time of the problem.
0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+
Dodge Journey airbags problems in other years
Specific symptoms reported on the 2015 Dodge Journey airbags
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
Air bags: frontal
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2011-2015 Dodge Journey vehicles. In the affected vehicles, the driver's frontal air bag may unexpectedly deploy if the air bag wiring harness gets chafed within the steering wheel and short circuits.
- Risk
- Unexpected deployment of the driver's frontal air bag increases the risk of a crash or driver injury.
- Remedy
- Chrysler will notify owners, and dealers will inspect the air bag wiring within the steering wheel, replacing it if necessary. A protective cover will also be installed. These repairs will be made free of charge. The recall began August 28, 2017. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is T47.
Recall number 17V432000 · Recall details
What 2015 Dodge Journey owners say
Most recent owner complaints, unedited.
1.) Air bags failed to deploy going 35mph during a car accident. Yes, this is available for inspection. 2.) Given the lack of air bag deployment, all of the passengers are suffering from injuries that would have been less severe. 3.) The vehicle is in a safe location until I am able to find direction for assessment of the air bags. 4.) This vehicle has not been inspected yet except photos. This has been reported to the police. 5.) No warnings. The air bags did not deploy during a car accident.
The airbag and seatbelt restraint systems are non-functional. The airbag warning light and seatbelt warning light are illuminated. The vehicle was sold to me by a licensed dealership, and after purchase I discovered evidence of prior crash damage that was not disclosed. Due to the disabled airbag and seatbelt systems, occupants would not be properly restrained or protected in the event of a collision, creating a serious risk of injury or death. The vehicle was purchased used, and I was not involved in the prior crash nor told about it. The exact details of the prior crash are unknown. The vehicle is available for inspection upon request. The issue has not yet been inspected by the manufacturer, police, or insurance representatives.
On Jun 26, 2025 I was driving down a residential street when I heard a loud bang - it sounded like something hit my car. I stopped, got out and looked all over the outside of my car but found nothing wrong. As I re-entered the drivers side of the car, I saw the passenger side headrest...it had exploded!!! I immediately called my brother who is an auto mechanic and he told me that the headrest is part of the airbag system. I did not know this. He said that some vehicles were recalled because of the headrests exploding for no reason. Although my car is a Dodge, it is not one currently under recall. I am afraid to drive the car for fear the drivers side headrest will also explode while I am driving, causing injury to me or my children in the backseat. The car is now parked until it can be repaired...and the cost is in excess of $1000 to replace both headrests!!!
I am driving a 2015 Dodge Journey. Randomly, the airbag light came on, followed by loss of all electronics on the steering wheel. The horn will not work, nor any of the switches on the steering wheel. I did find that this is a common issue with Dodge Vehicles under recall 18V332000 AND 17V432000. I was told at the dealership that my specific dodge journey did not group into that recall however is experiencing those same issues. I am unsure if the airbag will even deploy in this state, coupled with the failure of the horn, this vehicle is not safe to drive.
Air bag light comes on and stays on sometimes for days. Air bag light may come on going down a gravel road with a lot of ruts and if I make a sharp left or right turn it will come on.
Hi I owned JOURNEY 2015 since 2 years all of sudden I noticed some fluids red colour under the HOOD leaking drastically so I parked the vehicle at my Driveway I came to know from my neighbours that they have a recall on there JOURNEY 2014 v4
Airbag light comes on and won't go off. There’s not a reason to or it to be on such as impact.
Driver side headrest has deployed, and there was no warning or notification prior to this happening. I should not have to pay hundreds of dollars on a replacement if clips or what may it be to hold device together are faulty. 1st vehicle with this problem, and now my 2nd Jeep Compass has this issue as well. No accidents, just deployed.
My Airbag light continuously stays lit. Concerned about malfunction.
Questions about the 2015 Dodge Journey airbags
Does the 2015 Dodge Journey have airbags problems?
Owners have filed 69 complaints about the airbags of the 2015 Dodge Journey, 12% of all its complaints.
At what mileage do 2015 Dodge Journey airbags problems start?
The typical (median) mileage in owner complaints is 55,000 miles.
Was there a recall on the 2015 Dodge Journey airbags?
Yes, 1 recall: 17V432000. Check your VIN to see if your car still needs the free repair.
What year does the Dodge Journey have bad airbags?
The Dodge Journey model years with the most airbags complaints are 2009 (269 complaints), 2010 (89 complaints) and 2015 (69 complaints).
Other 2015 Dodge Journey problems
Engine 138Electrical 118Brakes 106Seats 90Transmission 77Driver assistance 60Steering 39Acceleration 32Fuel system 19Body 10Wheels 7Seat belts 6Suspension 6Lights 5Visibility 5Tires 2
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