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2015 Dodge Journey: airbags did not deploy in a crash

17 of the 554 complaints about the 2015 Dodge Journey describe airbags did not deploy in a crash.

owner complaints
17
of this car's complaints
3%
typical mileage
39,000
recalls
1
Is there a fix? There is 1 recall for this area of the car. See below

Airbags did not deploy in a crash by model year

What owners say

Filed Jan 10, 2026 · Airbags · OR · crash · 3 injuries

1.) Air bags failed to deploy going 35mph during a car accident. Yes, this is available for inspection. 2.) Given the lack of air bag deployment, all of the passengers are suffering from injuries that would have been less severe. 3.) The vehicle is in a safe location until I am able to find direction for assessment of the air bags. 4.) This vehicle has not been inspected yet except photos. This has been reported to the police. 5.) No warnings. The air bags did not deploy during a car accident.

Filed Dec 16, 2021 · Airbags, Brakes · 130,000 miles · IA · crash · 1 injury

The contact owned a 2015 Dodge Journey. The contact stated that while her daughter was driving at 25 MPH, the vehicle wheels inadvertently locked. The contact daughter depressed the brake and the vehicle slid in the neighbor's yard and crashed into a tree. There were no warning lights illuminated. The air bags failed to deploy. The contact's daughter sustained whiplash, upper chest pain, upper back pain and neck pain. The contact transported her daughter to the hospital, where it was diagnosed that she had sustained soft tissue injuries and muscle strain. A police report was filed. The vehicle was towed to a tow lot, where it was totaled. The dealer and the manufacturer were not notified of the failure. The approximate failure mileage was 130,000. The contact did not have the VIN.

Filed Nov 10, 2020 · Body, Engine · 80,000 miles · CA · crash · 1 injury

Head on collision at a traffic light. I was making a left turn it was raining and the other car was going straight . He took the light on red and we both hit head on . I hit my head on the steering wheel and side window . Air bag did not deploy hit my head pretty bad and my back and neck were in pain had to take off work and lost my only car and job . Went to therapy for a while my concern was why didn't the air bags deploy . The other cars air bags deployed. I had an eye witness and police report but I still loss the battle . Still paying for a car that doesn't work. Pls if u can help me resolve this it will be a big help. I still fill pain in my neck from the accident. I don't want to take legal actions I just want what is right . Thank you

Filed Oct 30, 2019 · Airbags · 117,000 miles · SC · crash · 2 injuries

Tl* the contact owned a 2015 dodge journey. While driving 35 MPH, another vehicle veered into the contact's lane and crashed into the quarter panel of her vehicle. As a result, the contact crashed into a telephone pole. The air bags did not deploy. The contact and passenger sustained injures and medical attention was received. There were no warning indicators illuminated. A police report was filed. The vehicle was towed to an independent mechanic. The contact called vic bailey ford lincoln (501 e daniel morgan ave, spartanburg, sc 29302 (888) 349-4165) and informed them of the failure. The vehicle was not diagnosed. The insurance company was contacted and deemed the vehicle a total loss. The manufacturer was not contacted. The failure mileage was 117,000.*dt *tr*jb *bf*jb

Filed Dec 30, 2018 · Airbags, Body · 45,000 miles · CA · crash · 1 injury

I was hit from behind while stopped at a red light by a drunk driver who was going 30-40mph and my car is very damaged. My main concern was my airbags didn't deploy. I was hit from behind slammed into the steerwheel and hit the truck in from of me and still no airbags deployed.

Filed Sep 4, 2018 · Airbags · VA · crash · 1 injury

Going at 45 MPH hit falling tree head on air bags never deployed

Filed Sep 3, 2018 · Airbags · 34,000 miles · OK · crash · 2 injuries

My son was driving in heavy rain when the vehicle hydroplaned in which the vehicle crashed and hit the guard rail. During the investigation the it was asked if the the air bags deployed. The air bags did not deploy during the accident. This was a very serious frontal impact with minor injuries. *tt

Filed Jan 3, 2018 · Airbags, Brakes · 39,000 miles · AR · crash · 1 injury

Tl* the contact owns a 2015 dodge journey. While driving approximately 45 MPH, the vehicle stalled and the air bag, throttle control, and tire pressure warning indicators illuminated intermittently, along with the key fob light. The contact mentioned that the steering wheel seized and the brakes failed to operate, causing the vehicle to crash into the woods. The air bags did not deploy. A police report was filed. The contact sustained a sprained right arm that needed medical attention. The vehicle was towed to an independent mechanic where the diagnosis was undetermined. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 39,000.

Filed Jun 22, 2017 · Brakes · 25,000 miles · TX · crash

Tl* the contact owns a 2015 dodge journey. While driving at an unknown speed, the brake pedal was applied but failed to respond. The ABS indicator illuminated and the contact crashed into a pole. There were no injuries and a police report was not filed. The air bags did not deploy. The local dealer was not contacted. The vehicle was towed to an independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and did not offer any assistance. The failure mileage was 25,000.

Filed May 19, 2017 · Airbags · 23,460 miles · GA · crash · 2 injuries

Tl* the contact owned a 2015 dodge journey. While driving approximately 41 MPH, the preceding vehicle stopped abruptly. As a result, the contact rear ended the vehicle. The contact's vehicle sustained front end damage and the radiator warning indicator illuminated. The air bags did not deploy. The contact sustained injuries to the collar bone, shoulder, and a bruised wrist. The contact and the driver of the other vehicle required medical attention. A police report was filed. The vehicle was towed to the dealer where it was determined that the vehicle was unable to be repaired. The vehicle was destroyed. The manufacturer was not notified of the failure. The failure mileage was 23,460. ..updated 06/06/17 *bf updated 9/28/18

Filed Apr 17, 2017 · Airbags, Brakes · 85,500 miles · FL · crash · 1 injury

Tl* the contact owns a 2015 dodge journey. While driving 60 MPH, the brakes failed when applied and the emergency brake indicator illuminated. As a result, the contact rear ended the preceding vehicle. The air bags failed to deploy. The contact was unaware if a police report was filed. The contact was diagnosed with sprains to the right shoulder and knee along with injuries to the lower back. Medical attention was required. The vehicle was towed to the insurance investigators and then to the body shop. The contact mentioned that the vehicle was included in the federal safety agency campaign number: 15v675000 (electronic stability control, service brakes). The vehicle was not destroyed according to the insurance investigator. The failure mileage was approximately 85,500.

Filed Jan 30, 2017 · Airbags, Body · 54,500 miles · GA · crash · fire

I am not sure if this warrants a complaint but when I wreaked my vehicle my airbags did not deploy. I was traveling about 50mph on a main road it was night time and had started to rain and I hit a cow that was standing in the middle of the road. There was about $8000 dollars worth of damage to my vehicle. I am just curious as to why airbags didn't deploy. Should they have?

Related recalls

Air bags: frontalReported July 7, 2017 · 363,480 vehicles affected
What is wrong
Chrysler (FCA US LLC) is recalling certain 2011-2015 Dodge Journey vehicles. In the affected vehicles, the driver's frontal air bag may unexpectedly deploy if the air bag wiring harness gets chafed within the steering wheel and short circuits.
Risk
Unexpected deployment of the driver's frontal air bag increases the risk of a crash or driver injury.
Remedy
Chrysler will notify owners, and dealers will inspect the air bag wiring within the steering wheel, replacing it if necessary. A protective cover will also be installed. These repairs will be made free of charge. The recall began August 28, 2017. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is T47.

Recall number 17V432000 · Recall details

Questions about the 2015 Dodge Journey no deployment

Is airbags did not deploy in a crash a common problem on the 2015 Dodge Journey?

17 of 554 owner complaints about the 2015 Dodge Journey (3%) mention airbags did not deploy in a crash. The model year with the most reports is 2009.

Is there a recall or service bulletin for this on the 2015 Dodge Journey?

There is 1 recall and 0 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2015 Dodge Journey

ABS 72Check engine light 49Stalling 46Airbag light 25Jerking 24Won't start 22Adaptive cruise 19Loss of power 17Brake failure 13Misfire 11Power steering loss 10Key fob 9Steering lock-up 9Fire or smoke 7Hesitation 7Transmission failure 7Grinding brakes 5Door locks 5Engine failure 5Slipping 5Warning lights 5Wipers 5

All model years of the Dodge Journey

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