The contact owns a 2015 Dodge Journey. The contact stated that while driving at an undisclosed speed, an abnormal whining sound was heard coming from under the vehicle, and the Tachometer would abnormally rise while depressing the accelerator pedal. An unknown warning light illuminated. In addition, a local independent tow mechanic arrived on scene, and while attempting to shift the vehicle in Reverse, the vehicle moved forward. The vehicle was towed to a local dealer, where it remains, and was diagnosed as needing a transmission replacement. The vehicle was not repaired due to the costs. Upon further investigation, the contact related the failure to the federal safety agency Campaign: 16V461000 (Power Train); however, the VIN was not included. The manufacturer was notified of the failure, and a case was filed. The failure mileage was approximately 83,000.
2015 Dodge Journey: complete transmission failure
7 of the 554 complaints about the 2015 Dodge Journey describe complete transmission failure.
- owner complaints
- 7
- of this car's complaints
- 1%
- typical mileage
- 83,000
- recalls
- 0
Complete transmission failure by model year
What owners say
My vehicle began having issues shifting gears at 103,000 miles. The vehicle would jolt each time a shift occurred. It specifically had issues shifting out of reverse into drive. This occurred intermittently for a couple days. Then it began having issues shifting while accelerating. I mainly drive on the interstate to and from work, and the vehicle would not go over 45 miles per hour. We immediately parked the vehicle and noticed transmission fluid leaking underneath. The vehicle was taken to a repair shop who told us the transmission pump had gone out and we needed to rebuild or replace the transmission.
Tl* the contact owns a 2015 dodge journey. After the contact owned the vehicle for a year, the transmission failed and the torque converter cracked. The vehicle was taken to sliman's sales & service (7498 leavitt rd, amherst, oh 44001, (440) 988-4484) where the transmission was replaced under warranty. The vehicle had several unknown recall repairs that had to be serviced after the transmission replacement was completed. The contact stated that the transmission indicator flashed on and off since the initial repair. Also, the alternator failed and the vehicle shut off in the middle of the street on september 23, 2019. The vehicle was taken back to the dealer for repairs, but the same indicator flashed again. The contact planned to take the vehicle back to the dealer, but they were unresponsive. The dealer offered to sell the contact a new vehicle and laughed at her concerns about the condition of her vehicle. The failure mileage was 15,000.
Tl* the contact owns a 2015 dodge journey. While driving 50 MPH, the vehicle made an abnormal noise and decelerated independently. When the accelerator pedal was depressed, the speed would not exceed 20 MPH; however, the rpms revved highly. An independent mechanic stated that the transmission failed and needed to be replaced. The manufacturer stated that the vehicle was not included in the federal safety agency campaign number: 16v461000 (power train). The vehicle was not repaired. The dealer was not contacted. The approximate failure mileage was 90,000.
Purchased vehicle in april of 2015, transmission pump went out on it in july 2016 while on vacation moving through the entrance gaits at where we were staying. Was fixed under warranty on vacation. Dealership did not even give us a loaner while waiting. The following april 2017, it happened again while driving to work only they had replace entire transmission. Now my vehicle jerks when switching gears and stalls randomly when I come to a stop. I am at 76k miles. This new transmission is still under warrenty since it has not been a year. This car is a lemon!!! I will be getting rid of it soon. I was hoping to keep it after I paid it off, but I don't think it will last for me to see it get paid off! I have also had a seat track fixed and the radio and navigation replaced, as well as the wiring harness for the steering wheel and cruise control. All during warrenty thankfully. Makes me angry because I do not want to start over on a loan and I will not be able to buy at the same interest rate.
While driving on highway approximately 45-50 MPH, beginning to ascend a small hill, an extremely loud squeak was heard and there was a brief period of resistance before the vehicle "lurched" forward and continued to make a clacking noise, followed by a loud crack and more resistance to acceleration as I pulled over. The vehicle is an awd, 3yrs old and had 52k miles on it. It was towed to a dealership and repaired under the powertrain warranty. The dealership informed me that the compounder had failed, locking up the transmission. The awd continued to try to power through, which cracked the power take off (which had a giant piece broken off of it). The dealership replaced the transmission and the pto, but couldn't explain the reason for the failure. As such, I am now constantly worried that the same issue may occur again and cause an accident. I would be very grateful for any investigation into this or similar issues with the powertrain on the 2015 dodge journey awd.
Purchased new june 2015,. In july 2015 check engine light came on- AC problem -it would blow hot air. The service dept reset the codes. This problem still occurrs intermittently. The transmission failed in august 2015- service replaced the entire transmission as every gear/clutch was burnt. Service returned the vehicle to me sept 10, 2015. Transmission failed again sept 16, 2015. Taked back to service dept- they "relearned the transmission" returned it to me sept 18, 2015. Transmission failed again sept 23, 2015. As of october 1, 2015, service department still has the vehicle. All 3 times the transmission failed we narrowed avioded a severe crash. This is very dangerous and I had my children I nthe vehicle with me. I am researching the lemon laws in my state but the dealer is not being cooperative about the lemon law status. The dealer has given me a vehicle to drive while mine is in the service dept.
Service bulletins that may apply
- Emissions recal U67 Catalytic Converter Efficiency
- Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the...
- Powertrain Diagnostic And System Enhancements
- Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36...
- Plate, torque converter drive
- No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle,...
- Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders
- Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles
Related recalls
No recalls on record for this model year.
Questions about the 2015 Dodge Journey transmission failure
Is complete transmission failure a common problem on the 2015 Dodge Journey?
7 of 554 owner complaints about the 2015 Dodge Journey (1%) mention complete transmission failure. The model year with the most reports is 2009.
Is there a recall or service bulletin for this on the 2015 Dodge Journey?
There are 0 recalls and 30 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2015 Dodge Journey
ABS 72Check engine light 49Stalling 46Airbag light 25Jerking 24Won't start 22Adaptive cruise 19No deployment 17Loss of power 17Brake failure 13Misfire 11Power steering loss 10Key fob 9Steering lock-up 9Fire or smoke 7Hesitation 7Grinding brakes 5Door locks 5Engine failure 5Slipping 5Warning lights 5Wipers 5
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