I was tying to go to lunch at work and my car tried to turn on then went dead. While checking key fob with battery in my hand the entire dashboard started going crazy. Nothing will turn on and now the electical system is just going nuts.
2015 Dodge Journey: key fob or push-button start problems
9 of the 554 complaints about the 2015 Dodge Journey describe key fob or push-button start problems.
- owner complaints
- 9
- of this car's complaints
- 2%
- typical mileage
- 39,000
- recalls
- 1
Key fob or push-button start problems by model year
What owners say
While driving on the express way I changed lanes and suddenly the car jerked and started going faster, the check engine light started beeping , I put my foot on the brake but the car did'nt slow down fast enough, soon as I looked up I crashed on my driver side, no air bags came out...I drove the car hm, the sensor started beeping low key battery..I changed out the key battery and two days later the car start saying no key detected, I then called a locksmith, they had me buy a new key fob to reprogram..it didn't work, there is something very much electrical going on with this vehicle.
Vehicle,in garage overnight, when trying to enter vehicle in the morning it would not recognize key fob and no electrical power in vehicle. Jump started and towed to repair shop. They did an electrical system test and found no problem and recharged the battery. Battery was at full charge the night before and no indication of electrical drain, no lights left on. Battery was replaced 3 weeks ago. Electrical test showed battery in good condition, no dead cells.
There was a bunch of long lines on the screen and the key fob wasn't detected even though the key was in the car. This happened as the car wouldn't crank up. The car wouldn't register that it was in park. It reflected that it was in batter save mode. The A/C cuts on by itself. Even after cutting it off a few times. The issue with the A/C was happening with both front and rear units. The rear would blow out a lot of hot air and it wouldn't sync. The issue with the key fob just happened today (9/13/19)
Security control issue - "key not detected " error given after batteries have been replaced, car will not start. Same issue reported by a lot of dodge journey owners, money spent trying to correct problem to no avail. Chrysler aware of mass issue but not making effort to correct it.
Key fob should not go out so soon. Car do not start. I changed battery. It will unlock and lock doors but do not start. I called dodge 8004236343 and they told me that I can start it with the key but there is no where to put the key other than the door. Then they asked me to put the key fob to the push start on the opposite side of where I insert the emergency key and press to start and that did not work. They walked me through step by step and it still does not work. Plus my car shakes while driving.
Tl* the contact owns a 2015 dodge journey. While driving approximately 45 MPH, the vehicle stalled and the air bag, throttle control, and tire pressure warning indicators illuminated intermittently, along with the key fob light. The contact mentioned that the steering wheel seized and the brakes failed to operate, causing the vehicle to crash into the woods. The air bags did not deploy. A police report was filed. The contact sustained a sprained right arm that needed medical attention. The vehicle was towed to an independent mechanic where the diagnosis was undetermined. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 39,000.
The problem was the engine stalling while driving. Lost the ability to steer and brake. I had this problem happen to my 18yr old daughter on october 9th 2017. I called the dealer on october 10th where we purchased it to explain what was going on. They got it in that morning and drove it for about 30 miles and could not recreate the problem. They said the car did not give them any codes to tell them what the issue was so they could not do anything because they did not know what to replace. I am not sure if there is a relevance to the problem but a week before this happened my keyfob would not work at all. The car would say key not detected. I had to press the keyfob into the button to get the car started. Once I got home, which is 15 miles away, I noticed the tpm sensors were only reading 1 tire pressure. The others were reading "---". The keyfob battery's were replaced on both keyfobs to make sure that was not the issue but it didn't help. I disconnected the battery to reset the computer and the keyfobs started to work correctly. I drove the car a few miles and the tpm sensors started to read. Again I am not sure if this is related but thought I should point it out. This is a dangerous problem and could end up very bad with not being able to steer or brake because you loose all power. Here is a video of the problem happening. Https://drive.google.com/open?id=0b5m2jjg-syvivhhjuhzlwmdycdq
One week after purchasing vehicle, navigation system had errors. When attempting to find route, received two error messages. "can't unlock maps" and "detailed maps are required for routing. No detailed maps found on this unit." took vehicle to the dealership (still under warranty) and they performed software upgrade and said it was now working. Went to leave dealership, started vehicle, and error messages returned. Dealership said they'd now have to order new radio as this was a common problem. Also told the dealership about message that appeared on dash that said "key has left vehicle" - even though I had the key fob on my person, was sitting in the driver's seat, and my engine was running. Also received an error message about the fuel cap and the low fuel icon stayed on for two days after filling with fuel. Readjusted the fuel cap twice and icon still remained and then disappeared after two days on it's own. Dealership said they'd look at it if it happens again. Possibly related to the computer system issue.
Service bulletins that may apply
- Lamp - dome
- Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC)...
- Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair...
- No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration
- Wiring
- No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle,...
- (Rev. A) Power Inverter Load Ratings
- No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle
Related recalls
Electrical system: software
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
- Risk
- If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Recall number 18V332000 · Recall details
Questions about the 2015 Dodge Journey key fob
Is key fob or push-button start problems a common problem on the 2015 Dodge Journey?
9 of 554 owner complaints about the 2015 Dodge Journey (2%) mention key fob or push-button start problems. The model year with the most reports is 2010.
Is there a recall or service bulletin for this on the 2015 Dodge Journey?
There is 1 recall and 41 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2015 Dodge Journey
ABS 72Check engine light 49Stalling 46Airbag light 25Jerking 24Won't start 22Adaptive cruise 19No deployment 17Loss of power 17Brake failure 13Misfire 11Power steering loss 10Steering lock-up 9Fire or smoke 7Hesitation 7Transmission failure 7Grinding brakes 5Door locks 5Engine failure 5Slipping 5Warning lights 5Wipers 5
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