I received a card from the federal safety agency about two years ago on this issue possibly due to the federal safety agency Action Number:Â EA24003. I am still having this issue and now it is worse. 2 years ago, it started with the driver side window not opening intermittently. Then the door locks would not operate from the driver side controls. Now every window will not open and the driver door is not recognized by the car. When opening or closing the driver door, nothing happens. In the past, if I turned off the car left my key fob in the car and closed the door when it would lock, the horn would sound, and the doors would unlock. When getting out of the car, I would open the door, and the radio display panel would turn off. Now, it stays on with the engine off. Thankfully there is a delay and eventually turns off. It may be the driver's door harness as it can be easily searched on the internet as a faulty product. Again, NHSTA originally approached me two years ago and the issue has not gotten worse. $800 minimum to replace the door harness. Hopefully that fixes it temporarily. Start date given is an estimate on when I received a card from NHSTA on this issue.
2018 Dodge Journey: key fob or push-button start problems
6 of the 237 complaints about the 2018 Dodge Journey describe key fob or push-button start problems.
- owner complaints
- 6
- of this car's complaints
- 3%
- recalls
- 2
Key fob or push-button start problems by model year
What owners say
There are known recalls on 2018 Dodge Journeys. For some reason my VIN [XXX] doesn't show on the list. 1) back up camera shows a black screen or a blurry dark picture (on going issue for over a year) 2) electrical system sometimes refuses to acknowledge the key fob and or won't start due to it thinking it has a dead battery. (on going issue for almost two years) 3) when braking in an emergency situation, heavy vibration from the rear of vehicle (on going issue for a few years when hard braking rarely occurs) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
All doors get stuck locked and/or unlocked. Key fob will not lock or unlock and door panels will not unlock our lock. 999 Back wiper only works intermittently.
Door locks Doors remain locked or unlocked. Key fob will not unlock or lock doors. Panel will not unlock or locked doors
My back up camera isn't working and none of the locks work with the key fob. I bought my car from a car lot and it was a fleet car and it says all recalls have been fixed but my car hasn't been fixed at all and I don't know why. My car won't even charge my phone at all in either port so it has a big wiring problem. I have kids and grandkids in my car all the time and I can not see behind me because my camera hasn't worked since the day I got it which is 10/20/23 and that is really dangerous and I can't even charge my phone to call someone even if I do have an accident
Tl* the contact owns a 2018 dodge journey. The contact stated that she was unable to unlock the doors while inside the vehicle. In addition, the door panel and key fob failed to operate, as needed. The contact was able to crawl out of the vehicle through the window. The contact drove to franklin chrysler dodge jeep ram (1124 murfreesboro rd, franklin, tn 37064, (615) 266-0145) where the body control module and lower control arms were replaced. The manufacturer was not notified. The failure mileage was 33,000.
Service bulletins that may apply
- Camera – rear view
- Lamp - dome
- Washer Light On And Will Not Turn Off After Adding Washer Solvent."
- Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC)...
- Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair...
- No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
- Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation...
- No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration
Related recalls
Electrical system: wiring: front underhood
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
- Risk
- A vehicle stall can increase the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is U87.
Recall number 18V524000 · Recall details
Electrical system: software
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
- Risk
- If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Recall number 18V332000 · Recall details
Questions about the 2018 Dodge Journey key fob
Is key fob or push-button start problems a common problem on the 2018 Dodge Journey?
6 of 237 owner complaints about the 2018 Dodge Journey (3%) mention key fob or push-button start problems. The model year with the most reports is 2010.
Is there a recall or service bulletin for this on the 2018 Dodge Journey?
There are 2 recalls and 22 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2018 Dodge Journey
Backup camera 51Check engine light 19Headlights 19Screen failure 14Adaptive cruise 10Stalling 10ABS 7Seat belt 6Grinding brakes 5Wipers 5
VIN decoder
See the problems and recalls for an exact car
Buying a used 2018 Dodge Journey?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history