2018 Dodge Journey: seat belt won't latch or retract

Filed Nov 15, 2025 · Seat belts · KY

1. What component or system failed or malfunctioned, and is it available for inspection upon request? ANSWER: The middle seat belt in the 2nd row back seat does NOT lock. (It buckles into the buckle fine) 2. How was your safety or the safety of others put at risk? ANSWER: I cannot have my children or anyone else ride in the back middle seat due to it not locking. If we were in a wreck, the seat belt would not lock. I also cannot put a car seat in the middle. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? ANSWER: I can go get it checked out by a dodge dealer. However, I have read that other people have the same issue. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? ANSWER: The vehicle was repaired after I was hit back in June 2024. I do not believe the seat belt itself was inspected. 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? ANSWER: No, there were no warning lamps, messages, or other symptoms. I noticed it when I was switching my carseat around. I feel this is a major safety issue and it needs to be reported and resolved.

Filed Sep 21, 2024 · Acceleration, Lights · KY

My headlights become unseeable at times, its difficult to see the road. My cruise control has got stuck and at one point accelerated on its own, and my 3rd row seats have no seat belt buckles. No one has confirmed my vehicle. There has been some recalls.

Filed Nov 18, 2019 · Airbags · 2,643 miles · AZ · crash · 1 injury

I was in a car accident of dec. 2018 on the 1-10 going west bound. An underage, unlicensed driver hit me going 60-70mph when we were doing stop and go traffic. (I was stopped at the time same with all the cars in front of me. She never tried to stop since she was distracted and hit me twice. The 2nd time she panicked when she hit me so hard her car flew back and she hit the gas again instead of the break. The first time she hit me none of my airbags deployed and my head hit the wheel really hard, 2nd time my seatbelt locked (first time it didn't) and I had a bruise across my chest from it.*dt

Filed Sep 9, 2019 · Seat belts · 15,502 miles · GA

Tl* the contact owns a 2018 dodge journey. The contact stated that the front passenger side seat belt webbing unraveled from inside the housing where the seat belt retracted. The vehicle was taken to hendrick chrysler dodge jeep ram duluth (located at 2473 pleasant hill rd, duluth, ga 30096, (678) 369-6704) where it was determined that the seat belt seemed deliberately cut. The vehicle was not repaired. The manufacturer was not notified. The approximate failure mileage was 15,502.

Filed Mar 2, 2019 · Body, Electrical · 2,500 miles · AL

The passenger side seat belt want lock, one week after we bought it the driver side. Back door will come open goin down the road .the dash started cracking 1 week after we bought it 9 days after we bought windsheild started cracking on driver side

Filed Feb 1, 2019 · Seat belts · 15,000 miles · TX · 1 injury

Tl* the contact owns a 2018 dodge journey. The contact stated that the front passenger seat belt failed to restrain properly. While driving 65 MPH, the driver was able to avoid a near crash. The front passenger seat belt failed to restrain her and caused her body to slip out of the seat belt and strike the dashboard and floor board. The contact's head and neck were caught in the seat belt shoulder strap, which caused the contact's head to feel abnormal for a few days. The vehicle was taken to an unknown dealer for inspection, but they were unable to locate a failure with the seat belt. The dealer stated that the leather seat may have caused the seat belt failure. The seat belt was not repaired. The VIN was not available. The approximate failure mileage was 15,000.