Dodge Journey seat belt problems

Filed Nov 15, 2025 · Seat belts · KY

1. What component or system failed or malfunctioned, and is it available for inspection upon request? ANSWER: The middle seat belt in the 2nd row back seat does NOT lock. (It buckles into the buckle fine) 2. How was your safety or the safety of others put at risk? ANSWER: I cannot have my children or anyone else ride in the back middle seat due to it not locking. If we were in a wreck, the seat belt would not lock. I also cannot put a car seat in the middle. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? ANSWER: I can go get it checked out by a dodge dealer. However, I have read that other people have the same issue. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? ANSWER: The vehicle was repaired after I was hit back in June 2024. I do not believe the seat belt itself was inspected. 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? ANSWER: No, there were no warning lamps, messages, or other symptoms. I noticed it when I was switching my carseat around. I feel this is a major safety issue and it needs to be reported and resolved.

Filed Oct 21, 2024 · Seat belts · TN

Seat belt beeper stoped working. Seat belt gets stuck out. Now cut the seat belt holder thing. Does not protect. Does not lock does not hold back

Filed Sep 21, 2024 · Acceleration, Lights · KY

My headlights become unseeable at times, its difficult to see the road. My cruise control has got stuck and at one point accelerated on its own, and my 3rd row seats have no seat belt buckles. No one has confirmed my vehicle. There has been some recalls.

Filed Mar 21, 2023 · Seat belts · MI

The middle row bench seat, middle seat seatbelt doesn’t function the way it should. It doesn’t lock when you fully extend it or be able to hold a person during an accident. This seat has hooks for a child restraint but can’t see how it will hold a child seat if the seat belt won’t lock in place during an accident. Took my vehicle to a dodge dealer in Michigan City, IN who informed me this is not a defect, it’s the way the vehicle was designed. I have serious concerns about this because that is the seat someone can go through the windshield.

Filed May 27, 2022 · Seat belts · 142,000 miles · LA

The contact owns a 2020 Dodge Journey. The contact experienced a driver's seat belt functionality failure. There was a seat belt warning light. The vehicle was taken to the local dealer which diagnosed failure with the seat belt. The seat belt was not repaired due to the part not being available. The manufacturer was not notified of the failure. The approximate failure mileage was 142,000

Filed Jan 29, 2021 · Seat belts · 17,000 miles · IL

Tl* the contact owns a 2017 dodge journey. The contact stated that the seat belt on the front passenger's side failed to securely latch. The vehicle was taken to the local dealer napleton's river oaks chrysler dodge jeep ram (17225 torrence ave, lansing, il 60438, (708) 782-4768) where it was diagnosed with needing the seat belt buckle assembly to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 17,000. The consumer stated the vehicle was repaired.

Filed Jan 13, 2021 · Seat belts · VA

The drivers seatbelt does not latch properly and will come undone while driving. Since noticing the issue I will test the latch each time I put on the seatbelt and I have to re-buckle the latch 3-5 times sometimes to get it to latch properly.

Filed Mar 5, 2020 · Seat belts · 180,000 miles · TX

Tl* the contact owns a 2012 dodge journey. The contact stated while driving at 10 MPH, or while stopped, the seat belt failed to retract. There was no warning light illuminated. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The manufacturer was notified of the failure. The approximate failure mileage was 180,000.

Filed Nov 18, 2019 · Airbags · 2,643 miles · AZ · crash · 1 injury

I was in a car accident of dec. 2018 on the 1-10 going west bound. An underage, unlicensed driver hit me going 60-70mph when we were doing stop and go traffic. (I was stopped at the time same with all the cars in front of me. She never tried to stop since she was distracted and hit me twice. The 2nd time she panicked when she hit me so hard her car flew back and she hit the gas again instead of the break. The first time she hit me none of my airbags deployed and my head hit the wheel really hard, 2nd time my seatbelt locked (first time it didn't) and I had a bruise across my chest from it.*dt

Filed Sep 9, 2019 · Seat belts · 15,502 miles · GA

Tl* the contact owns a 2018 dodge journey. The contact stated that the front passenger side seat belt webbing unraveled from inside the housing where the seat belt retracted. The vehicle was taken to hendrick chrysler dodge jeep ram duluth (located at 2473 pleasant hill rd, duluth, ga 30096, (678) 369-6704) where it was determined that the seat belt seemed deliberately cut. The vehicle was not repaired. The manufacturer was not notified. The approximate failure mileage was 15,502.